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Best Western Gateway Adirondack Inn

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Traveller (40)
Room & Suite (44)
Traveller (40)
Room & Suite (44)
Dining (8)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Wheelchair Access
Self-Serve Laundry
Non-Smoking Hotel
Pool
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
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Room features
Non-Smoking Rooms
Air Conditioning
Kitchenette
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
44Car recommended
Grade: 44 out of 100
49Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
411Reviews
96Photos
4Q+A
30Room tips
Traveller rating
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Show reviews that mention
This hotel was easy to get to from the thruway exit and was near many restaurants - from fast-food to a steak house within walking distance. The room was nothing fancy, but the beds were comfortable and the room was clean. The sink was outside the very small bathroom. All of
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Review collected in partnership with Best Western
Response from BWgateway1, Public Relations Manager at Best Western Gateway Adirondack Inn
Responded 31 Oct 2018
Dear guest, thank you so much for staying at our hotel and made comments about our location, restaurant options , facility, friendliness about our staff, comfort of our beds. Also your comment about our out standing complimentary breakfast. We do have our Annex building which is interior corridor gives modern feel. Thanks for under standing about our rates due to busy weekend, in general our rates are always $25 to $60 lower than competitors providing similar service. Expect higher rate during May thru October weekends.
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We just did an I-90 trip from Montana to Maine and stayed in four Best Western’s along the way. Of all four this one was most disappointing. The room appeared clean, however one of our beds smelled strongly of Ben-Gay, probably the duvet cover. The bathroom was short on towels, a
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Our room was clean and comfortable. The beds would be nicer if they were queen, but doubles worked fine. My only suggestion is putting a “fart fan” in the bathroom. It gets pretty hot and steamy in there! :)
The front desk was very friendly and efficient.
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My stay at the Best Western hotel in Utica, NY was a pleasant way. Everything was nice. The staff was friendly with easy check-in and out. The appearance of the hotel was in good condition. The room was comfortable and quiet. The morning breakfast was delicious. Also this ac
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Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack Inn
Responded 23 Sep 2018
Dear Frank M, Thank you so much for staying at Best Western Utica and feedback and rating, NY. We glad to hear you have found everything perfect as all guest expect for hotel stay. We are the only pet friendly above economy hotel in our area. We hope to see you again.
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Room smelled horrible, tv didn't work, rug was disgusting, pillows and bed are horrible.....Basically, there are 4 other hotels right near this one (2 I've stayed at before) that charge the same and are way way nicer!! Remodel is a must before I ever think of coming back.
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Review collected in partnership with Best Western
Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack Inn
Responded 12 Sep 2018
Thank you for taking the time to leave a review, All feedback is important to us, We apologize about any inconvenience you may had during your stay, Our rates changes based on supply and demand, our rates are about $40.00 to $80.00 lower than other hotels in the area.
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King Kitchenette Suite
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Guest Room
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Guest Bath Room
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Do you have any handicap accessible rooms? Does your hotel have elevators? Does each room comes with a min-fridge and/or microwave?
I suggest you look at the Hotel website BestWestern com for adirondack hotel as most of the information you seek is there. Our room had a fridge and microwave but you should request this when you book. The hotel has at least one room for less able people. I am not sure about elevators but I suggest you check with the hotel direct not through trip advisor which has no direct connection with any hotel. We enjoyed our stay at this hotel. Regards Planbee
0 votes
I am planning to bring my pickup and 10 foot trailer with 2 motorcycles for Labor Day weekend. Will stay at hotel on Friday and ride Sat. and Sun., coming back on Mon. Can I leave the truck and trailer in parking lot for those days? Will pay if necessary.
There is room in there parking lot. I've seen buses, RV's and construction truck/ trailers there. I would suggest giving them a call to verify. Have a good ride.
1 vote
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How far is Turning Stone from the hotel? If so is there a shuttle?
Turning stone is about a 25 minute drive and no we do not have a shuttle. If you have any questions feel free to call me at (315) 732-4121
0 votes
I booked the wrong date via this website, and paid, How do I undo? I need the room but for the correct date. The clerk at the hotel is not certain she can undo. Since it is paid through Trip Advisor. Is this correct?
The site should specify if the funds are refundable and the terms. I suggest escalating to hotel management for an answe.
0 votes
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"Choose rooms on the back wing away from the road."
"We were next to the fitness center, so it was quiet all the time."
"Rooms on ground floor level. Did not stay in adjacent building"
"Ask for a room close to check in counter if being close to breakfast bar is what you'd like or else your walking."
"check room first"
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PRICE RANGE
US$ 77 - US$ 119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western gateway adirondack hotel uticabest western uticautica best western
LOCATION
United StatesNew YorkUtica
NUMBER OF ROOMS
89
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