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Best Western Gateway Adirondack Inn

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Traveller (40)
Room & Suite (35)
Dining (6)
Overview
Hotel website
175 N Genesee St, Utica, NY 13502-2511 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Best Western Gateway Adirondack Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (408)
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103
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All reviewsroom was cleanannex buildingcomplimentary breakfastexercise roomnight's sleepeasy accesswould stay here againfront desk clerkconvenient locationup to datevalue for the moneynice breakfastnew yorkoff the highwayking bedoatmealdelmonico
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1 - 5 of 400 reviews
Reviewed yesterday

My stay at the Best Western hotel in Utica, NY was a pleasant way. Everything was nice. The staff was friendly with easy check-in and out. The appearance of the hotel was in good condition. The room was comfortable and quiet. The morning breakfast was...More

Thank Frank M
Hotel's Favourite
Reviewed 12 May 2018

Desk was very helpful. Helped with the television. Breakfast was very good. Location was very close to the church and funeral facilities. Got a good nights rest was very quite. We did not have any shopping, but there were many places to eat near the...More

Review collected in partnership with Best Western
Thank briandX3860RW
Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack InnResponded 17 May 2018

Thank you for taking the time to write a review, glad we was able to provide good customer service experience, Hope to see you again

Reviewed 1 week ago

Room smelled horrible, tv didn't work, rug was disgusting, pillows and bed are horrible.....Basically, there are 4 other hotels right near this one (2 I've stayed at before) that charge the same and are way way nicer!! Remodel is a must before I ever think...More

Review collected in partnership with Best Western
Thank angelocV7318MD
Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack InnResponded 1 week ago

Thank you for taking the time to leave a review, All feedback is important to us, We apologize about any inconvenience you may had during your stay, Our rates changes based on supply and demand, our rates are about $40.00 to $80.00 lower than other...More

Reviewed 2 weeks ago

We stayed five nights in the main part of the hotel. The room was very clean and quiet, had everything we needed, with an extra large bathroom, which we appreciated. The breakfasts had lots of variety and plenty of food; it's not gourmet, but convenient....More

Thank texaschic987
Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack InnResponded 1 week ago

Dear Guest, Thank you for taking the time to write review. Your feedback is very important to us, We're glad you enjoyed your stay and glad you enjoyed the amenities at our location. We hope to see you again

Reviewed 7 August 2018

Stayed 4 nights. Bathroom is very cramped in older section of hotel. Toilet and bathtub/shower next to each other. Had ants in room A-330. They offered to spray chemicals I declined. Put down salt to curb ants from further invading bathroom. Breakfast buffet ok had...More

Thank retng
Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack InnResponded 8 August 2018

Thank you for your feedback, We would like to apologize for any inconvenience you may have experience during your stay, We try our best to keep the breakfast full at all times and during our busy season seems to go quickly.

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Restaurant
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Number of rooms
89
Price range
US$ 87 - US$ 169 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Gateway Adirondack Hotel Utica
,
Best Western Utica
,
Utica Best Western
Location
United States > New York > Utica
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Number of rooms
89
Price range
US$ 87 - US$ 169 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Gateway Adirondack Hotel Utica
,
Best Western Utica
,
Utica Best Western
Location
United States > New York > Utica
Photos
Traveller (40)
Room & Suite (35)
Dining (6)
Business Centre & Event Rooms (2)
Nearby
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Nearby RestaurantsSee all 194 restaurants in Utica
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Nearby AttractionsSee all 29 attractions in Utica
Munson-Williams-Proctor Arts Institute
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1.83 km away
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Matt Brewing Co.
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Questions & Answers
Ask a question
seeknight54
4 April 2017|
Answer
Response from planbee | Reviewed this property |
I suggest you look at the Hotel website BestWestern com for adirondack hotel as most of the information you seek is there. Our room had a fridge and microwave but you should request this when you book. The hotel has at... More
0
Votes
Jonmorse
30 August 2016|
AnswerShow all 2 answers
Response from BMWdan | Reviewed this property |
There is room in there parking lot. I've seen buses, RV's and construction truck/ trailers there. I would suggest giving them a call to verify. Have a good ride.
1
Vote
MayraA135
23 September 2015|
Answer
Response from BWgateway1 | Property representative |
Turning stone is about a 25 minute drive and no we do not have a shuttle. If you have any questions feel free to call me at (315) 732-4121
0
Votes
Room Tips
"Choose rooms on the back wing away from the road."
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"We were next to the fitness center, so it was quiet all the time."
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"Rooms on ground floor level. Did not stay in adjacent building"
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"Ask for a room close to check in counter if being close to breakfast bar is what you'd like or else your..."
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