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BEST WESTERN PLUS Franklin Square Inn Troy/Albany

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#2 of 3 Hotels in Troy
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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BEST WESTERN PLUS Franklin Square Inn Troy\/Albany
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406 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Franklin Square Inn Troy/Albany
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Showing 401: English reviews
Boston, MA
Reviewed 6 April 2016

Just stayed one night with my daughter in a room with two queen beds. Very pleasant décor, comfortable room, and the lobby staff were very helpful in finding us a place for dinner that night. Breakfast was much more extensive than I had anticipated.

Thank whitestole
Dracut, Massachusetts
Reviewed 6 April 2016

everything was excellent at this hotel. My stay was so much fun. I was there for a wedding which took place just next door. This convenience was so GREAT. And the staff was extremely helpful with my handicapped husband.

Review collected in partnership with Best Western
Thank Debbie T
Clifton Park, United States
Reviewed 31 March 2016

Got married across the street at Franklin Plaza and had a great stay at the hotel. Everything was clean and orderly. The Shower in the suite was spectacular. I was very impressed with the size of the suite as well. Breakfast was good and the lobby had a nice sitting area/ eating area. Very close to some local bars that...

Review collected in partnership with Best Western
Thank John B
Rochester, United States
Reviewed 30 March 2016

Stayed one night for business. Very nice, kind of historic hotel. My room had the view of the roof and I the walls are very thin (can hear every time the bathroom was used in the next room and the slamming of the doors). They got me at breakfast with different scrambled eggs (with cheese and peppers) to choose from...

Review collected in partnership with Best Western
Thank Sonia A
Chicago, Illinois
Reviewed 18 March 2016

A large group guests arrived at 4 a.m. and disturbed the sleep of other guests for about an hour. Hotel staff did not respond. The halls and elevator have a noticeable smoke oder that is off-putting. The staff were very helpful and nice (except for not intervening in the incident above) but overall, the physical condition of this property is...

Review collected in partnership with Best Western
Thank Dekoboko_Road
White Plains NY, United States
Reviewed 16 March 2016

We were very happy with the courteous staff and very well laid out breakfast facilities. Free cookies at check in and all night long! This is a new hotel right near the campus of RPI. A fantastic BBQ joint right across the street.

Review collected in partnership with Best Western
Thank Mark M
ft worth
Reviewed 18 February 2016 via mobile

We stayed here in a king bed suite. The room was large and clean. King bed was comfy, room had flat screen TV, sofa sleeper, sitting area and huge jacuzzi tub and separate shower. Staff was all really friendly and accommodating. They have self serve breakfast in the lobby area in the morning with fruit, waffles, cereal, yogurt, juice and...

Thank gwizz
Spencer, Massachusetts, United States
Reviewed 15 February 2016

Stayed here twice over the past year, both times to catch a live band at the Dinosaur BBQ restaurant, which is across the street from this hotel. Every employee here is as courteous and friendly as can be. The breakfast was a nice spread with lots of options (both healthy and not-so.) Great coffee/espresso machine too. We love this hotel!

Review collected in partnership with Best Western
Thank Melissa D
Halfmoon, NY
Reviewed 15 February 2016

Excellent location, environment, accommodations. Friendly, knowledgeable staff. A simple and quick walk to Franklin Plaza made it even more accommodating. Pleasant stay. And that's all I need to say, you should really change the requirements of this field.

Review collected in partnership with Best Western
Thank 633marykayr
Newcastle, Australia
Reviewed 10 February 2016

Just stay here. Don't look elsewhere. Great service, great rooms in a great location at great tariff. As a sporting team Best Western Franklin Inn were the best choice to stay. They were hospitable and opened up there facilities to our team with pen arms.

Review collected in partnership with Best Western
Thank Scott M

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located 0.4 miles from Rensselear Polytechnic Institute (RPI) and at the center of historic downtown Troy, the BEST WESTERN PLUS Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions. Stay at the BEST WESTERN PLUS Franklin Square Inn Troy/Albany as you attend your next wedding or event at one of our two luxurious ballrooms, the Franklin Plaza and Franklin Terrace. Make yourself at home in one of our luxurious 62 rooms. Standard rooms are available with either one king size bed or two queen size beds. Accessible rooms with specially designed bathroom grab bars, wheelchair accessible entrance ways, and roll in showers are available upon request. Upgrade to one of our deluxe rooms with a king size bed, whirlpool hot tub, and living area. Our two-room Fulton suite offers a king size bed, spa shower, living, dining and bar areas. All reservations include a full free hot breakfast, free high-speed wireless Internet access, free onsite parking, and free access to our gym and business center. All rooms are equipped with 32" inch flat screen television sets, refrigerators, individual cup coffee makers stocked with complimentary coffee and tea, hair dryers, and iron and ironing board sets. ... more   less 

Additional Information about BEST WESTERN PLUS Franklin Square Inn Troy/Albany

Address: 1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
Region: United States > New York > Troy
Price Range: ₹ 6,993 - ₹ 15,229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Franklin Square Inn Troy/Albany 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Franklin Square Inn Hotel Troy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Franklin Square Inn Troy/Albany staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Franklin Square Inn Troy/Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book early and get a corner room”
 of 5 bubbles ajgjpot4, 21 Mar 2017 | Read review
“dont plan on taking a shower at 9 AM no hot water”
 of 5 bubbles 980jeffm, 11 Mar 2017 | Read review
“Stay on front side of the hotel to avoid renovation noise. Elevator doors chime every time they open and can be heard in nearby rooms.”
 of 5 bubbles nic715, 25 Jan 2017 | Read review
“Try to be on the top floor, on the end, not above the bfast room”
 of 5 bubbles N1178GZmichaels, 8 Nov 2016 | Read review
“The suite is great if you dont mind paying.”
 of 5 bubbles robertbakewell, 14 Nov 2015 | Read review
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