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Best Western Plus Franklin Square Inn Troy/Albany

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Traveller (71)
Room & Suite (33)
Dining (7)
Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“dinosaur bbq”(23 reviews)
“hudson river”(27 reviews)
“best westerns”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Plus Franklin Square Inn Troy/Albany
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Franklin Square Inn Troy/Albany
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (529)
There are newer reviews for Best Western Plus Franklin Square Inn Troy/Albany
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Traveller rating
298
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298
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43
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10
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All reviewsdinosaur bbqhudson riverbest westernsfamily weddingrestaurants within walking distancedirectly across the streetstayed one nightgreat place to staybreakfast was includedwould stay here againvery nice hotelnice staybreakfast roomyogurtbeds were comfortablefront desk staffconvenient location
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11 - 15 of 524 reviews
Reviewed 3 weeks ago

This was a very nice, very clean hotel, with excellent fitness center, breakfast, and staff who helped me out when I misplaced some of my possessions. The fitness center was extremely nice with a better variety of equipment than most. The breakfast also had a...More

Review collected in partnership with Best Western
Thank Scott T
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 3 weeks ago

We are so glad to hear that you enjoyed our breakfast and brand new fitness center! Thank you for your kind words regarding the amenities. Cleanliness is our #1 priority, we want people to feel at home when they stay with us. Thank you again,...More

Reviewed 4 weeks ago

Excellent over night stay in Troy. The room was located in the new section of the hotel, and I found it well appointed - modern and very clean. Easy walk to restaurants, shops, and bars. The bed was comfy, and my stay was quiet and...More

Review collected in partnership with Best Western
Thank Michele D
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 4 weeks ago

We are so glad to hear that you had a relaxing stay and that you found our hotel convenient for walking to local restaurants and shops! Thank you for writing us a review! We hope to see you again in the future.

Reviewed 4 weeks ago

Very clean and presentable hotel. No problems noted during the stay. The room was clean and the staff was very friendly. Breakfast was well presented and the food was decent. I would definitely recommend.

Review collected in partnership with Best Western
Thank Chris D
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 4 weeks ago

We are glad to hear that you enjoyed your stay with us! We appreciate your feedback and hope we are your #1 choice when you come to Troy!

Reviewed 12 March 2018

The Franklin Square Inn is a warm and friendly family run business that reflects the good taste of the owners in unique touches. The decor honors Troy, and also has a welcome individuality in many of the rooms. The staff are welcoming and very helpful.

Review collected in partnership with Best Western
Thank susanscrimshaw2018
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 4 weeks ago

Thank you for taking the time to leave us a positive review! We love being apart of Troy, where we are surrounded by history and a supportive community. Your feedback is greatly appreciated. We hope to see you again in the future!

Reviewed 10 March 2018

The hotel and staff are very nice. They were very accommodating for my daughters wedding and all of our guests. My only complaint is the parking. They put on a new addition and used the parking spaces. They should have a valet if you need...More

Review collected in partnership with Best Western
Thank spectra845
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 12 March 2018

Congratulations! We are so happy that you and your family had a wonderful time celebrating your daughters wedding. We apologize if parking was an inconvenience, we recently acquired parking in the garage next door.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
US$ 109 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 109 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (71)
Room & Suite (33)
Dining (7)
Questions & Answers
Ask a question
Sheila L
3 August 2016|
Answer
Response from whitestole | Reviewed this property |
I don't work there, but my best guess would be to call them directly. Most hotels are willing to book a block of rooms at a reduced rate for a wedding if you arrange it ahead of time. But you probably need to call and speak... More
0
Votes
mrsd2fan
26 December 2014|
AnswerShow all 9 answers
Response from BestWesternHotels | Property representative |
Hello, Parking is free. If you need Truck or RV parking please contact us directly at 518-274-8800. Thank you!
0
Votes
Room Tips
"The west side of the hotel offers the best views of the park, river and it's activities."
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"315 was close to the elevator but there was no noise"
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"Stay away from the elevators and if possible go to 2nd or 3rd floor"
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"Request the new wing"
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