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    BEST WESTERN PLUS Franklin Square Inn Troy/Albany

    1 4th St, Troy, NY 12180-3225
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 20
    US$ 131
    US$ 111
    US$ 131
    US$ 111
    US$ 131
    US$ 111
    Traveller (59)
    Room & Suite (12)
    Dining (2)
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    Overview

    • Excellent52%
    • Very good31%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
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    Offers from BEST WESTERN PLUS Franklin Square Inn Troy/Albany
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    Reviews (416)
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    11 - 15 of 416 reviews

    Reviewed 4 weeks ago

    Nice property, clean and comfortable. We don't usually stay at Best Westerns so were pleasantly surprised as the facility was very nice. People were friendly, and helpful. Breakfast was good, with a good amount of choices. This is a perfect location if your visiting RPI.

    Thank ANN Z S
    Reviewed 21 March 2017

    I have been staying in this hotel for years, I work for the DOD and go to Albany monthly. The hotel is currently undergoing renovation, which makes it difficult for parking. I enjoy all my stays In the past, but my last stay was very...More

    1  Thank ajgjpot4
    Response from BestWesternHotels, Corporate at BEST WESTERN PLUS Franklin Square Inn Troy/Albany

    We're very sorry to hear about the issues that you experienced with our hotel during your most recent stay. We have addressed these issues with our staff to ensure that we are offering the best experience for guests. Thank you for taking the time to...More

    Reviewed 12 March 2017

    room was nice and clean but what we paid found it over priced , nice location horrible parking , went for the complimentary breakfast at 8:45 most items were gone so we had coffee and went to our room to shower at 9 but found...More

    1  Thank jeff m
    Reviewed 3 March 2017

    Nice location in downtown Troy, and easy to get to from the airport. Hotel is currently under construction building a new wing with giant boxes in the lobby and difficult to park but otherwise a very nice stay with great friendly staff. Easy to walk...More

    Thank BorisMurchant
    Response from Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany

    Thank you for taking the time to review our property. We sincerely apologize for our appearance while under construction! Those boxes were all new bathroom mirrors that have since been installed! While parking immediately around the hotel can fill up when we are sold out,...More

    Reviewed 3 March 2017

    Very nice hotel. The owner, Mike, was at the front desk when we arrived. He greeted us and thanked us for staying at his hotel. He also gave us his recommendations about places to eat/drink. The room was very clean. The location was perfect. If...More

    Review collected in partnership with Best Western
    Thank 655greggj
    Response from Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany

    We are so pleased you enjoyed your stay with us! Thank you for your review and we hope you are able to stay with us once our renovation project is completed! Thank you again. Whitney Philippi, AGM

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 105 - US$ 297 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    Photos
    Traveller (59)
    Room & Suite (12)
    Dining (2)
    Hotel & Grounds (46)
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    Questions & AnswersAsk a question
    Sheila L
    Hello I'm looking to book hotel rooms with your place for my upcoming nuptials in Sept. 2017, what's the best way to inquire about that? Thanks.
    3 August 2016|
    Answer
    Response from whitestole | Reviewed this property |
    I don't work there, but my best guess would be to call them directly. Most hotels are willing to book a block of rooms at a reduced rate for a wedding if you arrange it ahead of time. But you probably need to call and speak... More
    0
    Votes
    mrsd2fan
    Hi I can't find any info on parking. Do you know how much they charge per day? Thanks
    26 December 2014|
    Answer Show all 9 answers
    Response from BestWesternHotels | Property representative |
    Hello, Parking is free. If you need Truck or RV parking please contact us directly at 518-274-8800. Thank you!
    0
    Votes
    Room Tips
    "Chose a room at another hotel"
    Read review
    "book early and get a corner room"
    Read review
    "dont plan on taking a shower at 9 AM no hot water"
    Read review
    "Stay on front side of the hotel to avoid renovation noise. Elevator doors chime every time they open and can..."
    Read review