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Best Western Plus Franklin Square Inn Troy/Albany

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Traveller (71)
Room & Suite (33)
Dining (7)
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Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“dinosaur bbq”(23 reviews)
“hudson river”(27 reviews)
“best westerns”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Franklin Square Inn Troy/Albany
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Franklin Square Inn Troy/Albany
Special Offer: BOOK DIRECT & SAVE
Hotel deals
You may also like:
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Rooms
11 Jun12 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (534)
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529 results
Traveller rating
301
151
43
23
11
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301
151
43
23
11
Show reviews that mention
All reviewsdinosaur bbqhudson riverbest westernsfamily weddingrestaurants within walking distancedirectly across the streetstayed one nightgreat place to staybreakfast was includedwould stay here againvery nice hotelnice staybreakfast roomyogurtbeds were comfortablefront desk staffconvenient location
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1 - 5 of 529 reviews
Reviewed 3 days ago

Great location in downtown Troy, near restaurants, quaint shops and farmers market on Saturdays. The rooms are updated and clean. Yummy breakfast included in the rate and tea/coffee and drinks available 24 hours. Staff are helpful andMore

Review collected in partnership with Best Western
1  Thank alikars
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded yesterday

Thank you for the great comments you mentioned about the area and our hotel! However, I am confused by the rating you gave the Best Western Plus Franklin Square Inn with the wonderful comments. I hope for you to contact us to let us know...More

Hotel's Favourite
Reviewed 16 April 2018

The Best Western Plus Franklin Square Inn was the hotel we chose to host our wedding guests for our April wedding at the Franklin Plaza in downtown Troy, NY. When we booked the block initially the hotel was beginning renovations and adding rooms/suites. We began...More

Thank William S
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 4 weeks ago

Dear William, We are so happy that we could be apart of your special day! Your feedback means so much to us, we have shared your kind words with our entire team here at the hotel. Your family and friends were all so lovely to...More

Reviewed 3 weeks ago

The motel was very clean and nice. the staff were professional. Hallway at night was a little loud, but stay was comfortable. We had a wedding across the street, which made it extremely convenient! The photos throughout the building were of Troy, and were very...More

Review collected in partnership with Best Western
Thank kathyraymond
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 3 weeks ago

We are glad to hear that you had a great time at the wedding! The artwork in our hotel is by a local photographer, Michael Galitelli. We are glad you enjoyed your stay and hope to see you again in the future!

Reviewed 4 weeks ago

This is a very nice, clean, charming hotel in downtown Troy. We were here on college tour, and the front desk informed us kindly they offer RPI discounts if we visit next time. We walked from the hotel to tour the streets in Troy. Many...More

Thank LingyunP
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 4 weeks ago

Thank you for leaving us a review on Trip Advisor. Glad to hear that you were able to explore the streets of Troy! There is a definitely a lot of history pact into this city. We hope you enjoyed your tour of RPI, we do...More

Reviewed 4 weeks ago

We have been on College tours so we have seen a lot of mid-priced hotels around NE and this little "Gem" has it all. Rooms are clean and bright. Bedding and Pillows are firm. (could use a nightlight in the bathroom). Breakfast staff was two...More

Thank Paul M
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 3 weeks ago

Thank you for taking the time to leave us a review on Trip Advisor! We are glad to hear that you enjoyed our full hot breakfast in the morning. Our breakfast team knows how important the first meal of the day is! We are also...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
US$ 112 - US$ 325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 112 - US$ 325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (71)
Room & Suite (33)
Dining (7)
Questions & Answers
Ask a question
Sheila L
3 August 2016|
Answer
Response from whitestole | Reviewed this property |
I don't work there, but my best guess would be to call them directly. Most hotels are willing to book a block of rooms at a reduced rate for a wedding if you arrange it ahead of time. But you probably need to call and speak... More
0
Votes
mrsd2fan
26 December 2014|
AnswerShow all 9 answers
Response from BestWesternHotels | Property representative |
Hello, Parking is free. If you need Truck or RV parking please contact us directly at 518-274-8800. Thank you!
0
Votes
Room Tips
"Upper floors will give you great views of the city!"
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"The west side of the hotel offers the best views of the park, river and it's activities."
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"315 was close to the elevator but there was no noise"
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"Stay away from the elevators and if possible go to 2nd or 3rd floor"
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