Econo Lodge Tonawanda I-290
2000 Niagara Falls Blvd, Tonawanda, NY 14150-5545
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About
2.5
#3 of 7 motels in TonawandaLocation
Cleanliness
Service
Value
UNDER NEW MANAGEMENT - We offer the following NEWLY UPDATED areas include Lobby, Breakfast Area and Guest Rooms. We offer a FREE Deluxe continental breakfast including Hot waffles with each and every stay. We also have FREE WiFi throughout our property.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Wifi
Room features
Air conditioning
Desk
Housekeeping
Clothes rack
Refrigerator
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Budget
Languages Spoken
English, Arabic, Hindi
Location
2000 Niagara Falls Blvd, Tonawanda, NY 14150-5545
Getting there
Buffalo Niagara Intl Airport
10.7 km•
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Niagara Falls Intl Airport
14.5 km•
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Car Hire
20 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
80Reviews3Q+A16Room tips
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Detailed Reviews
This hotel was terrible! We wished we had stayed somewhere else but choices were limited on a long weekend. We called to book a king bed but were told there were none available even though the web site clearly had a room with a King bed available. We settled for 2 Queen beds instead. When we arrived we were greeted by a foul smell in the dirty stairwell leading up to the second floor. The room itself was somewhat renovated but not clean or fully functional. Hair on the bathroom floor, ripped bed sheets, stained pillow cases, stains on room furnishings (chair, kleenex box, etc) and a toilet that ran all night long. The beds were not comfortable either and the room did not have 2 queen beds but 2 double beds instead. Seemed like it would be a prime breeding ground for bed bugs - thankfully we didnt see any. The building itself is not quiet - could hear traffic, birds, etc outside. Breakfast supplies were low and there was no one at the front desk to check us out. Not worth the $136 - find another hotel!
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Date of stay: May 2013Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Rooms on the second floor have been recently renovated. Floors are very creaky so I wouldnt want...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from econolodgetonawanda, Webmaster at Econo Lodge Tonawanda I-290
Responded 3 Jun 2013
Dear Guest, Thank you for choosing Econo Lodge Tonawanda for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • Maintenance was informed of the unpleasant smell you reported in the room assigned to you and instructed to see to its elimination. • Management was approached about not letting it be known on the website about the unavailability of King Bed. • Housekeeping received additional training in the level of cleanliness required of them as our employees. I hope that the next time you visit our area, you will once again choose to stay at Econo Lodge Tonawanda. I think you will be greatly pleased. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had to stay in Tonawanda for one night while my daughter had laser eye treatment. The Econo Lodge in Tonawanda was the closest, although there are many to choose from on Niagara Falls Blvd. It is well priced and clean, although the front lobby smells of curry, the people are friendly and the front desk service prompt. The room was large, comfortable and clean with two queen beds. You can control the heat and it works well. Beverage machine was out of order, and you have to walk to the service station at the corner to grab snacks and sundry items. Corridor is dark and cold...a little scary. There was a fridge, so prepare in advance to bring drinks. Convenient to restaurants and lot's of shopping in the area.
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Date of stay: December 2011Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â This is a typical low priced chain and if you want no-smoking and less noise, ask for a room on...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We (myself along with family members and friends) always stay at this hotel when we travel to Buffalo. Although we live in Toronto, Canada, we shop in the Buffalo area at least four or five times a year.
The location of this hotel is fantastic! It is right off the 290W highway, within 10 minutes of Walden Galleria mall and the Fashion Outlets mall. It's relatively close to the US/Canada Border as well. There is also the Boulevard Mall close by, as well as other restaurants and stores along Niagara Falls Blvd.
The best thing about this place, other than the location, has to be the price. We hardly spend time in the room so really, all we need is a bed and a working bathroom! This hotel can provide that. There are no frills, but there is a flat screen TV in each room with cable and free wi-fi internet. There is also a small continental breakfast offered in the mornings, consisting of toast, muffins, cereal, juice, and coffee (sometimes they bring out the waffle maker and you can have do-it-yourself fresh waffles!).
Overall, this place is decent for the price, good value, and awesome location.
However, please beware of the cleanliness factor. After several years of staying here, we did see a cockroach on our second last visit. We notified the front desk and they assured us they would fix the problem. The next time we went, we did not see anything, so it appears that it was fixed I guess. We also bring our own pillow cases, etc.
If you just need a bed to sleep in, on a budget, and you're not overly picky about decor and amenities, then this is the right place for you! :)
The location of this hotel is fantastic! It is right off the 290W highway, within 10 minutes of Walden Galleria mall and the Fashion Outlets mall. It's relatively close to the US/Canada Border as well. There is also the Boulevard Mall close by, as well as other restaurants and stores along Niagara Falls Blvd.
The best thing about this place, other than the location, has to be the price. We hardly spend time in the room so really, all we need is a bed and a working bathroom! This hotel can provide that. There are no frills, but there is a flat screen TV in each room with cable and free wi-fi internet. There is also a small continental breakfast offered in the mornings, consisting of toast, muffins, cereal, juice, and coffee (sometimes they bring out the waffle maker and you can have do-it-yourself fresh waffles!).
Overall, this place is decent for the price, good value, and awesome location.
However, please beware of the cleanliness factor. After several years of staying here, we did see a cockroach on our second last visit. We notified the front desk and they assured us they would fix the problem. The next time we went, we did not see anything, so it appears that it was fixed I guess. We also bring our own pillow cases, etc.
If you just need a bed to sleep in, on a budget, and you're not overly picky about decor and amenities, then this is the right place for you! :)
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Date of stay: May 2011Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Call ahead or check in early to get the best room!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David S, Owner at Econo Lodge Tonawanda I-290
Responded 7 Jun 2013
Hotel is under new managment , hotel just had a update new lobby area new breakfast area (full free hot breakfast )
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one Friday night as most hotels were sold out and was disappointed. AC was very loud in the room. Breakfast area was not very clean and chairs had stains on them. Hotel needs updated especially chairs in the breakfast area. Looked very dirty.
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Date of stay: August 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was the worst hotel experience I have ever had. My complaints were the maintenance, housekeeping, and worst of all was the staff performance. I was constantly called out of my name, many of my family and friends were in Buffalo for my son's wedding. It was so bad that some of the family requested their money back and found another hotel.
If you are ever in Buffalo, DO NOT STAY AT THE ECONO LODGE
Because of remarks made to me I plan on taking my complaint further but I wanted it to be known that if you are looking for a nice spot Econo lodge is not the place
If you are ever in Buffalo, DO NOT STAY AT THE ECONO LODGE
Because of remarks made to me I plan on taking my complaint further but I wanted it to be known that if you are looking for a nice spot Econo lodge is not the place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from econolodgetonawanda, Webmaster at Econo Lodge Tonawanda I-290
Responded 9 Aug 2012
Dear Guest, Thank you for choosing the Econo Lodge, for your recent stay in our area near Buffalo. We appreciate your review and take it as a serious point towards improvement. We are sorry for the housekeeping issues you experienced during your stay. Please be informed that upon receipt of your review, we have taken the following steps: a) The management and housekeeping department have resolved all the issues related to the maintenance and housekeeping of the rooms. b) Special training has been imparted to the Hotel staff towards better guest services and hospitality. You can be sure to feel and appreciate the changes during your next visit. We welcome you once again! Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler to US Nigaara Falls/Buffalo Alert:
Please DO NOT STAY to Econo Lodge Tonawanda or motel 6 at Niagara Falls:
They overbooked and ask you to stay in another motel more than 1/2 hour away in another town.
EVEN WITH reservation.
what happened: We arrived on Oct 12th at Econo Lodge Tonawanda and when checking in the hotel manager (who claimed he just arrived from another country for 2 days) said that there was no room and we have only one choice: to leave and stay in motel 6 Niagara falls, which is more than 1/2 hour drive for usin another town. We have no choice but to do that.
When addressing this to the hotel owner afterwards, the response of the hotel owner, Mr. Patel
the father of the General manager Rinal Patel, was very rude and very unapologizing. He simply says
"this is what happened on busy days. Rooms are overbooked and people will be sent to another one".
What he can do, he claimed, is to offer 20% discount (! generous, eh?) next time we stay.
He also said we are most welcomed to take legal action - although I did not bring it up.
Do yourself a favour and dont book/stay in Econo Lodge Tonawanda or motel 6 at Niagara Falls as they are owned by the same owner, Patel, and this seems to be their practice: OVERBOOK and KICK YOU OUT.
Please DO NOT STAY to Econo Lodge Tonawanda or motel 6 at Niagara Falls:
They overbooked and ask you to stay in another motel more than 1/2 hour away in another town.
EVEN WITH reservation.
what happened: We arrived on Oct 12th at Econo Lodge Tonawanda and when checking in the hotel manager (who claimed he just arrived from another country for 2 days) said that there was no room and we have only one choice: to leave and stay in motel 6 Niagara falls, which is more than 1/2 hour drive for usin another town. We have no choice but to do that.
When addressing this to the hotel owner afterwards, the response of the hotel owner, Mr. Patel
the father of the General manager Rinal Patel, was very rude and very unapologizing. He simply says
"this is what happened on busy days. Rooms are overbooked and people will be sent to another one".
What he can do, he claimed, is to offer 20% discount (! generous, eh?) next time we stay.
He also said we are most welcomed to take legal action - although I did not bring it up.
Do yourself a favour and dont book/stay in Econo Lodge Tonawanda or motel 6 at Niagara Falls as they are owned by the same owner, Patel, and this seems to be their practice: OVERBOOK and KICK YOU OUT.
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Date of stay: October 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not stay here! Poor service and rude staff! I have never experienced this type of treatment before from a hotel/motel staff. When I had brought to their attention they had given me the wrong room type, they started speaking another language in front of me.
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Review collected in partnership with Choice Hotels
Date of stay: May 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After driving from NJ for almost 8 hrs and stopping in Buffalo to visit some family, we went on a search for hotels around the area. After many stops and no room availables we stopped here and was told they had no rooms available but could put us in one of their partnering hotels. I asked if it was as nice as this one and SHE assured me it was, charged me 99.00 for my Frid stay and 179.00 for my Sat. The hotel they offered name is the CROWN INN and it should be called THE CRAPPY INN, it was horrible, smelly, sheets were dirty and NOTHING was working. I had to walk out to the front to tell them the tv was not working. They came in and played with an extension cord to fix it. Well it get better, after and hr or so we couldn't take the smell or the itching, we went back to the Econo lodge to complain and get our money back and the lady who tricked us into getting the crappy room was not there so some other RUDE girl said she couldn't refund us the money because we used the room for one hour. Well that's when thing got really heated, I asked for a manager, none available, I asked for the other lady, not available, I asked for anyone higher, none available. Finally she decided to give me a refund but kept 50.00. What they did to me and my family was misleading and not very nice at all. So on that note Thank you Hampton Inn for accommodating us when the Econo lodge wouldn't.
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Date of stay: July 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â If offered another hotel from them RUUUNNNN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from econolodgetonawanda, Webmaster at Econo Lodge Tonawanda I-290
Responded 29 Jul 2013
Dear Guest, Thank you for choosing the Econo Lodge Tonawanda for your recent stay in our area. I want to personally apologize to you for shifting you at our partnering hotels which has not worked for you.. This is not to be tolerated. We don’t take it lightly and we don’t expect you to either. Upon receipt of your review, the following steps were taken: • The housekeeping staff received additional training regarding the level or cleanliness required of them. They also were instructed to find a way to eliminate the smells spoken of. • Maintenance was informed of the problem you experienced with the TV in the room first assigned to you and instructed to see to its repair or replacement. • Front desk staff received additional training in the courteous, helpful manner in which they are to treat our valued guests. I hope that the next time you visit our area you will once again choose to stay at the Econo Lodge Tonawanda. I think you will be greatly pleased. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AWFUL. Arrived at 4pm, two hours past check-in time and our room was filthy. When I spoke to the owner she could care less and very rudely told me to just "come back later". When I asked if she had any other rooms that were ready since it was already two hours past the check-in time she rolled her eyes and said "it won't take long, they only have to make the bed." I corrected her and said the entire room was dirty, not just the bed so she gave me a new key and said "Try that one". When I asked what she meant by "try" she said "Try and see if that room is clean" and then she walked away! Awful woman, horrendous customer service. The room smelled like sewage and the bed was as hard as a rock. I would never give my money to an Econo Lodge ever again. These people should not be running a business.
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Date of stay: July 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from econolodgetonawanda, Webmaster at Econo Lodge Tonawanda I-290
Responded 9 Aug 2012
Dear Guest, Thanks for your stay at our hotel. We appreciate your remark about the stay and comments about the customer service as well as room features. Even before we get the facts, we are really sorry for the experience you had. We are trying to investigate the entire happenings and have already taken steps to handle the issue with the housekeeping department and front office staff. We shall ensure that such a thing is never happen again, in case it was as you have mentioned. We shall be thankful for your understanding and would request you to choose us once again and have a new experience altogether. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do yourself a favor and DO NOT STAY HERE! The "hotel" was absolutely FILTHY! When I checked in to my room, there were clumps of dirt on the tile! The remote control was covered in grime and filth, (in fact, it was so filthy that I even tried to wipe it down myself. But, there was so much grime on it, it didn't help! It was caked on from never being cleaned!) the bedspread looked filthy with cigarette burnholes in them! The sheets had stains on them as well. The sink was clogged and even the furniture was chipped and broken. There was no hair conditioner and only one soap. The towels were old, ragged, and looked unwashed as well. I woke up with a rash from the filthy sheets! There was a spider web above my bed! The carpets were filthy as well! The owner of the hotel was Indian and I couldn't understand anything she said. When I misunderstood what she asked, she BARKED at me! This has to be the very WORST "HOTEL" (If you can even call it a hotel!) I have ever stayed at! NEVER AGAIN WILL I EVER STAY AT THIS FLEABAG HOTEL!
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Date of stay: November 2011Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from econolodgetonawanda, Webmaster at Econo Lodge Tonawanda I-290
Responded 30 Jul 2012
Dear Guest, Thank you for choosing the Econo Lodge for your recent stay in our area. We also appreciate the review which shall help in improving and ensuring the best services and hospitality. We would like to state that upon receipt of your review, the following steps were taken: The housekeeping and upkeep department has been instructed to verify the mentioned issue and to ensure the best level of cleanliness and hygiene. They have received additional training in the level of cleanliness required of them as our employees. We regret the communication related issue. We have taken steps to ensure that this issue is never repeated .Suitable translators are also even considered. I hope that the next time you visit our area, you will once again choose to stay at the Econo Lodge. We take our reviews very seriously, and we are confident that you will be greatly pleased with the improved room features and dedicated hospitality. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
econo lodge tonawanda, tonawanda econo lodge
FORMERLY KNOWN AS
Grand Motor Inn
LOCATION
United StatesNew YorkErie CountyTonawanda
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Econo Lodge Tonawanda I-290
Which popular attractions are close to Econo Lodge Tonawanda I-290?
Nearby attractions include Buffalo Battleground (0.4 km) and Christmas Tree Shop (0.9 km).
What are some of the property amenities at Econo Lodge Tonawanda I-290?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Econo Lodge Tonawanda I-290?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Econo Lodge Tonawanda I-290?
Guests can enjoy free breakfast during their stay.
Is parking available at Econo Lodge Tonawanda I-290?
Yes, free parking is available to guests.
What are some restaurants close to Econo Lodge Tonawanda I-290?
Conveniently located restaurants include Ted's Hot Dogs, Anderson's Frozen Custard, and Panera Bread.
Are there opportunities to exercise at Econo Lodge Tonawanda I-290?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Econo Lodge Tonawanda I-290?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Econo Lodge Tonawanda I-290?
The staff speaks multiple languages, including English, Hindi, and Arabic.
Are there any historical sites close to Econo Lodge Tonawanda I-290?
Many travellers enjoy visiting Benjamin Long Homestead (4.4 km).
Is Econo Lodge Tonawanda I-290 accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.