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We were traveling with three people and reserved a room with 2 beds. We were given a single king bed and told that a reservation does not guarantee the beds that were reserved. The reservation was made months ago. Yes, the staff pleasantly told us...More
1 Thank gar897
Response from tomszym, Manager at Westchester MarriottResponded 1 week ago
Thank you for your feedback. I apologize that we unable to accommodate your room type upon your arrival and for the noise issues that you experienced while your were here. This is certainly not the type of experienced that we want for your...More
Stayed in a double room overlooking the pool. First problem...pool was closed for cleaning when we got there. We were told for an hour or two. Nope, never opened back up.
Do NOT get a room overlooking the indoor pool, which I think a lot...More
Response from tomszym, Manager at Westchester MarriottResponded 2 weeks ago
Thank you very much for your response. I apologize that you experienced some noise issues while in our hotel. We appreciate your business.
Don't get me wrong. The hotel is clean, rooms are large. This is a typical business hotel. Very sanitized "design". No decoration. Rooms are quiet. No surprises, although the air is cold as you are getting closer to the windows and you can hear your...More
Check in was GREAT. Was greeted by a lovely women who gave us all the info about the hotel and which way to get to our room. We were in room 253 which was very clean and very nice. We had a balcony that over...More
Response from tomszym, Manager at Westchester MarriottResponded 3 weeks ago
Thank you for your feedback. I would like to apologize for the noise issues that you experienced while you were here. This is certainly not up to our standards.
I am however happy to hear that the other elements of your stay were...More
Had a brief stay at the Westchester Marriot this week and enjoyed pretty much the whole environment. A very friendly Lobby eased the entry to the hotel and luckily a nice restaurant/bar that serves till late (Cooper’s Mill) was very useful as we arrived very...More
Response from CYMidtown | Property representative |
Hello we are approximately 30 miles north of mid town New York City, we offer complimentary parking. Many guests choose to take Metro North rail to Tarrytown (price varies based on time of travel) and take a taxi for about... More
Hello we are approximately 30 miles north of mid town New York City, we offer complimentary parking. Many guests choose to take Metro North rail to Tarrytown (price varies based on time of travel) and take a taxi for about $10-$12 each way to the hotel.