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    Knights Inn East Syracuse

    6590 Thompson Road North, Syracuse, NY 13206
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 4
    US$ 70
    US$ 66
    US$ 70
    US$ 66
    Traveller (9)
    Room & Suite (5)
    Pool & Beach (4)
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    Overview

    • Excellent23%
    • Very good11%
    • Average11%
    • Poor23%
    • Terrible30%
    Travellers talk about
    “great stay” (2 reviews)
    “waffles” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    1.5 Star Hotel
    All hotel details
    Offers from Knights Inn East Syracuse
    Special Offer: Stay 2 Nights, Save 20%
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews
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    Reviewed 28 June 2016

    We were put into the back building. It smelled of cigarettes, the carpet was torn AND there was toilet paper in the toilet! They were working on updating, but it was pretty awful while we were there. Have heard the front building was better, but...More

    Helpful?
    Response from Howard J, Guest Relations Manager at Knights Inn East Syracuse

    Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure...More

    Reviewed 2 May 2016

    Room was a bit dated. Hint of smoky smell in room. Staff couldn't have been nicer - excellent people !More

    Review collected in partnership with Howard Johnson
    Helpful?
    Response from Howard J, Guest Relations Manager at Knights Inn East Syracuse

    I am terribly sorry to learn that you experienced so much difficulty during your stay. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking rooms, it does occasionally happen and I hope you’ll accept our sincerest apologies for the smell of smoke that...More

    Reviewed 2 May 2016

    I had to attend a conference in East Syracuse and was quite happy with my stay at Howard Johnson. Check-in was a breeze and the hotel staff were more than responsive in getting me whatever I needed. My room was huge and tidy. Everything there...More

    Helpful?
    Response from Howard J, Guest Relations Manager at Knights Inn East Syracuse

    Thank you for your kind review and compliments to the dining options at our hotel. We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a...More

    Reviewed 10 April 2016 via mobile

    This hotel is in serious need of updates. The smell that hits you as you walk in smells like cat litter. The toilet in our room didn't work, the sink taps worked very poorly, the iron was burnt, fitted sheet barely covered the mattress.. Everything...More

    Helpful?
    Response from Howard J, Guest Relations Manager at Knights Inn East Syracuse

    Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at...More

    Reviewed 3 April 2016

    Stayed at the Howard Johnson's this week and had the most terrible experience. Hotel smelled like smoke. Guy in back building asked me if I had any drugs or alcohol he could buy off of me. Male employee walking around blasting music and yelling down...More

    Helpful?
    Response from Howard J, Guest Relations Manager at Knights Inn East Syracuse

    Thank you for sharing the details about your recent visit. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. Thank you...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 42 - US$ 78 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    Photos
    Traveller (9)
    Room & Suite (5)
    Pool & Beach (4)
    Dining (1)
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    Questions & Answers
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    Room Tips
    "Don't stay here"
    Read review
    ""Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher..."
    Read review
    "Rooms in front building are better"
    Read review
    "Do NOT stay here!"
    Read review