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Comfort Inn Carrier Circle

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289 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Carrier Circle
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Showing 282: English reviews
Bradford, Pennsylvania
Reviewed 11 August 2015

Started out good with an hour early check in. Then we got to our room and were hit with the stench. I thought maybe someone had forgot to flush, that bad. I searched for the issue and could not find were it was coming from. We used some spray deodorant, which seemed to help. I was very tired from driving...

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Helpful?
Thank Brett E
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm sorry to read of your experience. I have forwarded your comments about odors to the maintenance and housekeeping departments in the hopes that we might determine what is causing them and how to correct them. And I'm surprised to read your comments about the staff. I wish they would have been helpful.

Reviewed 1 August 2015

We have stayed at many Comfort Inns before and been very satisfied with the quality of our stay. However, when we first pulled in the parking lot, we were very underwhelmed with what we saw. To begin our horrible weekend, we saw that the hotel had chosen to not advertise that they were having a convention, which would not normally...

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Helpful?
Thank Molly F
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm sorry to read your response. We are consistently working on improving our housekeeping standards, and I'm sorry in your case we let you and ourselves down. In addition, we do honor Do Not Disturb requests. I don't know if your sign may have fallen or been removed by someone else, but housekeeping will not enter a room that has...

Buffalo, New York
Reviewed 26 July 2015

After finding out our group booking at another hotel was cancelled and the rooms sold out on an event weekend, I started calling around for a group of 14 rooms for two nights. Fearing that I would be splitting up our group over several hotels, I called Comfort Inn Carrier Circle and talked to Tom, the manager. He said they...

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Helpful?
Thank Mike F
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your glowing review! It was our pleasure to help you, and I'm glad we were able to. The Nationals is one of our favorite weekends, and I hope you all had a great time. I hope we have the opportunity to host you again!

Charlotte, North Carolina
Reviewed 24 July 2015

Property is old, run down and dirty. Found half chewed toothpick, dental floss on floor of our room. Hadn't been dusted in who knows when. The surrounding area is scary. Property adjacent to Comfort Inn is literally falling down, no walls, collapsed roof. UGH!! Could not get out of here fast enough.

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Helpful?
Thank Diane W
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm disheartened to read of your in room experience. We can do better than that, and I have shared your comments with housekeeping. As far as the building next door, we await the removal of it as well. The town has resolved access to the property and we hope that one that is completed, the property owners will begin removal...

Connellys Springs, North Carolina
Reviewed 23 July 2015

The front desk staff was friendly, but not very helpful. We asked about a restaurant that was less than 2 blocks away and no one had ever heard of it. There was mold all over the bathroom (cracks of shower, caulk and around the toilette bowl). There was hair stuck to the walls of the shower. Breakfast was not bad,...

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Helpful?
1Thank umcchoirlady
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm sorry that the staff wasn't aware of the location of the restaurant you were looking for. In addition, one of the challenges we face during events like the Nationals are parking issues. In addition, most of those men spend hours with their cars, like to talk about them and are very protective of them. We will allow guests to...

Erie, Pennsylvania
Reviewed 20 July 2015

Had read good and bad reviews about this hotel on different sites. Of course I was concerned because I have difficulty sleeping, I'm picky about bedding and towels, need good working air conditioning, etc; I was also driving long distances and I have a low tolerance for noise and poor hotel conditions. So, I packed bedding and towels, which I...

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Helpful?
Thank 543Traveler789
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm sorry to see of your experience with your first room. Any issues should have been resolved by housekeeping prior to the room being made available to rent. I'm happy the front desk was so quick to resolve the issue for you!

Reviewed 20 July 2015 via mobile

The room was fine. It wasn't fancy or updated. But we wanted a cheap place to stay near our travel route. The breakfast was more than I thought it would be. There were plenty of hot or cold selections. Also, this Comfort Inn even allowed pets (I didn't have one..). But it was interesting waking up to look out at...

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Helpful?
Thank Rob K
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm always happy to read a review like your's! All of us appreciate such a positive response. Thank you for sharing!

Pfafftown, NC
Reviewed 18 July 2015 via mobile

We were here for a wedding unfortunately the same weekend as the Syracuse Nationals Car Show. This resulted in poor service, no parking, everything out at breakfast, overall poor experience. The experience led to an even worse opinion of the hotel overall. We had a king room. The bed is worn-out and sags in the middle. They have attempted to...

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Helpful?
1Thank G8RRPh
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your feedback after your recent stay. We are currently without an elevator, leaving with just the one. The part to repair it is a custom build and until it is fabricated, we have to wait. We were able to reset the other elevator, but I am guessing it was after you might have left. But we are...

Arlington
Reviewed 9 July 2015

This rustic-thened, older, Comfort Inn is located near the Interstate. Staff was friendly and helpful. We asked for an accessible room; it had a large roll-in shower with decent grab bars, although a shelf for soap and shampoos would have been helpful. Breakfast was up to the Choice Hotels standard. Price was low. Disappointment was lack of fridge in room...

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Helpful?
Thank Arlingtonfoodie31
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thanks! I'm glad you mentioned the staff, as I'm always happy to see them noted - especially in a good way. Eventually, we will be able to offer fridges and microwaves in our rooms with a change of furniture planned for later this year. Until that time, we can only offer them by request.

Toronto, ON
Reviewed 7 July 2015 via mobile

We loved this hotel! Very clean, friendly staff, and great great location! It's is slightly dated and the area is kind of run down around it but it's central to everything in the area you could want to do! The continental breakfast is really good to. A nice nutritious start to your day.

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Helpful?
Thank boootsee
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I appreciate that you mentioned our staff! I am grateful when our guests see how much they like the work they do and mention it. We are, as always, looking at making improvements to the product we offer. And we are hopeful that with access resolved to the adjacent property, the owners will begin removal of the buildings soon and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at Exit 35 off the NYS Thruway (I-90) this 100% Non-smoking hotel features; complimentary hot breakfast buffet, business center, fitness center and free high speed wireless Internet. Our central location puts all of Syracuse at your fingertips, minutes from LeMoyne College, Syracuse University, downtown and the new Destiny USA. We always have a comfortable clean room waiting for you! ... more   less 

Additional Information about Comfort Inn Carrier Circle

Address: 6491 Thompson Rd, Syracuse, NY 13206-1409
Region: United States > New York > Finger Lakes > Syracuse
Price Range: ₹ 4,212 - ₹ 7,220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Carrier Circle 2.5*
Number of rooms: 107
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Also Known As:
Comfort Inn Syracuse Hotel Syracuse
Syracuse Comfort Inn
Hotel Style:
#2 Best Value Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Carrier Circle staff and other travellers.
4 questions
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Slidell, Louisiana
5 months ago
New York, NY
New York, NY

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Questions? Get answers from Comfort Inn Carrier Circle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean rooms, hot breakfast, close to Interstate, fair price”
 of 5 bubbles Casey1919, 29 Nov 2016 | Read review
“This hotel sits just far enough away from the thoroughfare - location is quiet per se.”
 of 5 bubbles hvgehlen, 13 Nov 2016 | Read review
“Did not need to use the AC or Heater/ Shower felt great one of the best nights sleep my wife and I did not want to get out of bed.”
 of 5 bubbles kfawcew, 26 Oct 2016 | Read review
“We were away from the highway. Room was quiet.”
 of 5 bubbles Farrell105, 16 Oct 2016 | Read review
“All are non smoking, be sure to ask for non-pet friendly if you don't have one!”
 of 5 bubbles 2OnTheRoad2014, 22 Sep 2016 | Read review
5 of 5