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Sheraton Syracuse University Hotel & Conference Center

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Sheraton Syracuse University Hotel & Conference Center
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388 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Syracuse University Hotel & Conference Center
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Showing 379: English reviews
Reviewed 20 November 2014 via mobile

I travel a lot. I found this place to be nice and clean. Close to SU and coffee shops across the street. My only suggestion is that the staff be a tad nicer at check in. They were a little flat with personality. Rooms clean and typical Sheraton. It's a nice place to stay.

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Helpful?
1Thank Cruel-Sebastian
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Cruel-Sebastien, Thank you for taking the time to rate your stay at the Sheraton Syracuse University Hotel. We appreciate your feedback. I will share your comments with our front office team. I am sorry that they were not as welcoming as they could have been. Our goal is to exceed our guest's expectations each time they stay with us....

Rosemount, Minnesota
Reviewed 12 November 2014

Nestled right on campus, you will find this very nice Sheraton. Spent a little on my business trip time walking around campus seeing the stately buildings - a must see campus if you have that kind of appreciation. The hotel was very clean and the rooms were tastefully appointed. Staff at the hotel were friendly and even provided some friendly...

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Helpful?
1Thank Jake B
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Jake B, Thank you for sharing your comments regarding your stay with us. We're happy to hear that you enjoyed your time with us and our location. Great to see that you found the staff to be friendly and that we were able to assist you with a recomendation for dinner. Once again we thank you, and we do...

Saint Clairsville, Ohio
Reviewed 11 November 2014

Stayed here for a long weekend. Great location in the midst of Syracuse University. Walking distance to street of eateries and shops. Hotel was very clean. Loved our room...very spacious and clean. The 9th floor lounge was a bit of disappoint...very poorly stocked at times. Staff was very friendly.

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Helpful?
Thank Debbi S
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Debbie S, Thank you for taking the time to share your comments regarding your stay with us, and we apologize for the delay of our response. We are happy to hear that you enjoyed your stay and found convenience with our location. We love being centered on the campus of Syracuse and as you said steps away from the...

new york
Reviewed 8 November 2014

if you are going to syracuse university to see your kid who lives on campus this may be the hotel for you.. it is clean and comfortable. and the parking is in the middle of campus and it costs 12.95 a day. if you want to go out at night i think armory square is a better location.. depends upon...

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Helpful?
Thank keith h
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear kh0000, Thank you for taking the time to review the Sheraton Syracuse University Hotel and Conference Center. I appreciate you taking the time to contribute your thoughts. It is true - it is difficult to book for Family Weekend. We are always looking for ways to make the booking process more streamlined, but the demand is so great for...

Boston
Reviewed 26 October 2014

I have never stated at this hotel before and think it is the best option in the area. The interior of the hotel was renovated recently (a few yesrs ago) and the rooms are simple, clean and functional..The lounge was just OK with very minimal breakfast options....The location was nice very close to the University. I would stay again on...

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Helpful?
Thank JacquelineSmith
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello JacquelineSmith, Thank you for taking the time to share your comments regarding your stay with us. We're happy to hear that you found the hotel to be clean and functional and that you enjoyed our location on the main campus of the University. In regards to the breakfast on the club level we have shared your comments with our...

deerfield, Illinois
Reviewed 22 October 2014

Great place to stay when visiting Syracuse. Clean & very comfortable SPG hotel right off the main campus. Just a block from admissions for those planning a college visit with prospective students. A bit pricey but worth it for an overnight stay to get the feel of the campus.

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Helpful?
Thank Gojofish
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Gojofish, Thank you for sharing your comments regarding your recent stay with us. Great to hear that you found convenience in our location on the main campus of Syracuse University. We love that our guest are able to get that college feel when staying with us. We're happy to see that you found the hotel to be clean and...

Weston, Florida
Reviewed 21 October 2014

If you are visiting Syracuse University this is where you want to stay. It is across the street from the Schine Student Center and right next to Marshall (M) Street where all the bars, restaurants and shopping is. Easy walk to everything including the Carrier Dome. The Bar in the hotel is a nice place to have a drink and...

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Helpful?
1Thank SouthFloridaAttorney
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello SouthFloridaAttorney, Thank you for taking the time to share your comments regarding your stay with us. We are happy to hear that you found convenience in our location, and that you found the rooms to be clean and quiet. Great to see that you enjoyed our lounge Sitrus and your meal in Rachel's, and that you were able to...

Rochester, New York
Reviewed 13 October 2014

This hotel was fine, nothing special but nice enough. I would have happily given it a three or four except for the price. The room was absurdly overpriced for the quality and location. I have paid less money for better rooms in some of the most expensive cities in the world. The room was a good size but the furniture...

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Helpful?
Thank AllTerra
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear AllTerra, Thank you for taking the time to share with us your thoughts on your recent stay. I am sorry to hear that you were not satisfied with your stay. I am stunned to hear your description of the food offerings in the Club Lounge and will certainly share your comments with our Food & Beverage team. That is...

Woodhaven, New York
Reviewed 1 October 2014

stayed in this newly renovated hotel over this past weekend. Very expensive for rooms but if you are checking out Syracuse University it is virtually on campus. To my knowledge, certain floors in this hotel are dorms for students so there is a lot of traffic in this hotel. Helpful staff. Clean hotel.

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Helpful?
Thank Taccara B
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Taccara B, Thank you for sharing your comments regarding your stay with us. Thank you for choosing the Sheraton for your time in Syracuse, we're happy to hear that you found convenience with our location on the main campus of the University. Great to read that you found our staff to be helpful. Once again thank you, and we...

concord,nc,usa
Reviewed 28 September 2014

I have stayed here many times. I am here at the hotel tonight, on points. Upon arrival I thought the hotel needs a refresh. Since I'm on points, not a big deal. They charge $13 per night to park, not thrilled with that. But again, on points, so ok. Tonight we try to go to the lounge ( we were...

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Helpful?
Thank CarolinaTraveler
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Carolina Traveler, Thank you for taking the time to write to us about your stay. I am sorry that you feel the way that you do. Our goal is to exceed the expectations of our guests and it bothers me that we failed in this case. Starwood has specifically directed complimentary upgrades be granted to Platinum level guests. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210-1720
Region: United States > New York > Finger Lakes > Syracuse
Price Range: ₹ 11,560 - ₹ 16,937 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
Reservation Options:
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Also Known As:
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel And Conference Center
Syracuse Sheraton
Hotel Style:
#6 Business Hotel in Syracuse
#6 Family Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Syracuse University Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Sheraton Syracuse University Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 8th floor and it was peaceful with a nice city view.”
 of 5 bubbles susanw253, 17 Oct 2016 | Read review
“The excutive floor worth the upgrade”
 of 5 bubbles Faten_basilos, 4 Oct 2016 | Read review
“Pay extra for the club floor well worth it !”
 of 5 bubbles EJZ1, 12 Aug 2016 | Read review
“The Club Floors (8&9) had great views of the campus & city.”
 of 5 bubbles Rfrancis11, 10 Aug 2016 | Read review
“I stayed on the 7th floor & loved the scenery.”
 of 5 bubbles FyreGal043, 14 Jul 2016 | Read review
5 of 5