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Sheraton Syracuse University Hotel & Conference Center

423 reviews
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Traveller (81)
Room & Suite (40)
Dining (5)
Overview
  • Excellent34%
  • Very good50%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Sheraton Syracuse University Hotel & Conference Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (423)Write a Review
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All reviewsthe club loungesyracuse universitystarbucks coffeeparking garagesu campusmarshall streetwonderful hotelbusiness triprooms are niceairport shuttlecarrier domeup to datethe hotel is cleanupon checkstayed one nightconvenient locationfree shuttle
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Reviewed 28 July 2015 via mobile

The Sheraton Syracuse is a Starwood property located at the very entrance of Syracuse University… A great place for parents to stay when visiting students… Rooms are typically Sheraton with clean bathrooms and comfortable bedding... Paid parking is available attached to the hotel… And hotel...More

Thank CLEken
Response from Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference CenterResponded 11 August 2015

Hello Ken P, Thank you for taking the time to share your comments regarding your stay with us. We are happy to see that you enjoyed our location, and found it convenient for your stops at the University and college restaurants. Great to hear that...More

Reviewed 28 July 2015

The Sheraton Hotel at Syracuse University is one of my favorite hotels in America. A little partial having a Masters in higher education from SU, I enjoy the connection with the faculty club. The view and accessibility to the university makes the Sheraton a must...More

Thank WB2LDJ
Response from Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference CenterResponded 11 August 2015

Hello WB2LDJ, Thank you for taking the time to share your comments regarding your time with us. It's great to hear that we are a favorite of yours, and that you find convenience with our hotel's location on the University, and that over time you...More

Reviewed 27 July 2015

This is a fantastic facility from start to finish for business travellers and families alike. I travel frequently and this is by far one of the best hotels that I have visited. Great location, amazing, accommodating and friendly staff, wonderful amenities, clean, well appointed guest...More

1  Thank Cynthia C
Response from Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference CenterResponded 11 August 2015

Hello Cynthia C, Thank you for the kind words, and taking the time to share your comments. Great to hear that our staff has made a lasting impression on you, and that you find them to be friendly and accommodating. We're happy to see that...More

Reviewed 21 July 2015

We have visited Syracuse University twice and both times stayed at the Sheraton. We were there when school was in session (winter) and the off season (mid-summer). Neither time were we disappointed. The staff is very welcoming, the rooms are very clean, the amenities are...More

1  Thank philip w
Response from Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference CenterResponded 11 August 2015

Hello Phillip W, Thank you for taking the time to share your comments regarding your time with us. We thank you for your loyalty, and are happy to see that you find the staff to be welcoming, and that the hotel, guest rooms and outlets...More

Reviewed 21 July 2015 via mobile

The best thing about this hotel is its location. Our room overlooked the campus of Syracuse University. However, I believe it to be overpriced for the quality of the accommodations. The beds are small in the double rooms, we didn't have enough towels and the...More

2  Thank flyerud
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
US$ 152 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 152 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (81)
Room & Suite (40)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Bluesmom102
9 September 2016|
AnswerShow all 14 answers
Response from Bonnie P | Reviewed this property |
Yes. I was there with a conference and it was supposed to be complementary but they didn't apply it.
0
Votes
jodimac06
29 March 2016|
AnswerShow all 3 answers
Response from SRL4803 | Reviewed this property |
I'm not sure about this Hotel's policy for check-in age but the Sheraton in Key West is 21 years old. I would call them and ask.
0
Votes
suki L
8 April 2015|
Answer
Response from Julie M | Property representative |
Dear suki L, The hotel does provide airport shuttle service until 11pm each night. It will depend on what time you are landing in Syracuse whether of not we would be able to accomodate you. You would just contact the... More
1
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12
Room Tips
"higher floor may be quieter, I was able to hear students on the street from a room on the fifth floor."
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"High floors"
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"Request a higher floor, but be specific if you want a campus or city view."
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"801 - totally remodeled at the end of the hall."
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