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Sheraton Syracuse University Hotel & Conference Center

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Sheraton Syracuse University Hotel & Conference Center
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393 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Syracuse University Hotel & Conference Center
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Showing 384: English reviews
Reviewed 16 April 2015 via mobile

I'm a little surprised at how expensive this hotel is considering the dirt on my walls. But the bed of course is extremely comfortable and walking distance to the University is convenient. The room is also a fair size. However I have stayed at other hotels that were nicer for half the price. I'm assuming that the pricing is reflective...

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1Thank Ebony N
New York City, New York
Reviewed 8 April 2015

I'm a proud SPG member and always feel that the "Sheraton" brand is always a crap shoot. This particular property is on the crappier side of the shoot. Although they are in the midst of, what looks like a true 4 star upgrade, the 2 star is ever present. The rooms and bed are very comfortable, and the front desk...

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Thank Check_Please123
Reviewed 6 April 2015

The team at the Sheraton Syracuse are some of the best. The lobby area and front desk area was under construction. However the team made it easy for me to look past the dust and construction area. I am looking forward to returning and seeing the updates.

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Thank Michael J. M
Julie M, Gust Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Michael J.M, Thank you for taking the time to share your comments regarding your stay with us. Great to hear that you had an easy check in experience and that the front office staff was friendly and accomodating. As you had mentioned we are undergoing a lobby renovation and it is moving along, so you will have to visit...

London, United Kingdom
Reviewed 1 April 2015

OK so many reading this will tell me that as this is a university hotel clientele will be looking for a cheap deal, I thought the other way and thought perhaps parents visting etc etc. The hotel is tired, check in slow and lobby under renovation. No bathrobes, no frills, the positive thing there is a starbucks over the road....

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Thank DeboraTravels
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Debora Travels: Thank you for taking the time to share your experience with us! I am sorry to learn that you were disappointed in both our hotel and the service you received. As you mentioned our lobby is currently undergoing a complete re-do and we are very excited for it to be completed. The new lobby should be fully...

Boulder, CO
Reviewed 31 March 2015

I've stayed at this hotel several times; most recently with family in March 2015. It is fine. Nothing fantastic about it but it works well if you're coming to visit the S.U. campus. It is just blocks away from the campus, which is the primary benefit of this hotel. The rooms are ok; nothing fancy, but functional. Wifi worked well....

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Thank spep4
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear spep4: Thank you for sharing with us your thoughts about the Sheraton Syracuse University Hotel. We are pleased that you are a frequent guest of ours. Thank you for mentioning we are within walking distance of campus. We are close to admissions and Carrier Dome events are a short walk from the hotel. We look forward to seeing you...

Houston, Texas
Reviewed 30 March 2015

Visited most recently in snow-filled December after a long drive from Newark, easy to find right off the main north-south highway through town. Parking garage a bit tricky to navigate, check-in process was easy, and the room was nice...typical Sheraton layout, comfort, and cleanliness. No complaints. You can walk from the hotel to nearly everywhere on campus (Snow and ice...

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1Thank spikerjack
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello spikerjack, Thank you for taking the time to share your comments regarding your stay with us. Thank you for choosing to stay with us and braving a Syracuse winter, we are happy to hear that you enjoyed your time spent with us. Great to see that you found your guest room to be comfortable and that you found convenience...

Boston, Massachusetts
Reviewed 30 March 2015

I stayed here for the Eastern Wine Expo. The reason I chose this location is because I'm a Syracuse alum and wanted to stay close to campus. The best part of this hotel is that it's right near the SU student center. The people at the hotel were nice, rooms were standard. There was lots of construction in the lobby,...

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Thank Bethberrie
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Bethberrie, Thank you for taking the time to share your comments regarding your stay with us. We are happy to hear that you found convenience with our location, and as you said we are just steps away from the campus life, shopping and eateries. We are undergoing a lobby renovation, so you will have to re-visit us and check...

Schaumburg, Illinois
Reviewed 25 March 2015 via mobile

Not to be outdone with the previous weeks hotel visits, the Sheraton Syracuse was under construction as well. The front desk staff was extremely accommodating, and really wanted to be sure that any requests were met. Breakfast was not included- and the $13 buffet was just like a "complimentary" breakfast other chains offer. The rooms are decent and clean, but...

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Thank Weekendgetaway628
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Weekendgetaway628, Thank you for sharing your comments regarding your recent stay with us. As you had mentioned we are going through a renovation and we apologize for any invonvenience that this may have caused for you. We are happy to see that you found our staff to be accomodating to any request in which you might have had. Once...

New Canaan, Connecticut
Reviewed 25 March 2015

This on-campus hotel has it all. Boasting the best location, on-site and covered parking, friendly and professional staff- there is not much missing from this hotel experience. Stayed on the 8th Floor ( SPG Floor) and rooms were large, extremely well appointed, offered great city views and the beds were very comfortable. Couldn't be happier

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Thank Rob M
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Rob M, Thank you for taking the time to write such a lovely review! I appreciate you sharing your feedback. We look forward to welcoming you back to Syracuse some time soon! Warm Regards, Julie Martin Dir. of Operations

Chicago
Reviewed 20 March 2015

I stayed at the Sheraton while completing my iMBA. I stayed at this property for a week three times a year for three years and saw the growth and change. All for the good! the upgrade and changes are a huge improvement from what it had been. In addition, the front desk staff were extremely helpful and accommodating when they...

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Thank kpm713
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear kpm713, Congratulations on your iMBA - that's great. Thank you for sharing your thoughts regarding your stays with us. The hotel has gone through a number of changes over the last 3 years!! We are now looking forward to the finishing touches on our new lobby. The Link Cafe will be open soon. Along with a new enlarged gift...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210-1720
Region: United States > New York > Finger Lakes > Syracuse
Price Range: ₹ 11,716 - ₹ 17,149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
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Also Known As:
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel And Conference Center
Syracuse Sheraton
Hotel Style:
#6 Business Hotel in Syracuse
#6 Family Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Syracuse University Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Sheraton Syracuse University Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“801 - totally remodeled at the end of the hall.”
 of 5 bubbles onthecuspnora, 23 Mar 2017 | Read review
“We stayed on the 8th floor and it was peaceful with a nice city view.”
 of 5 bubbles susanw253, 17 Oct 2016 | Read review
“The excutive floor worth the upgrade”
 of 5 bubbles Faten_basilos, 4 Oct 2016 | Read review
“Pay extra for the club floor well worth it !”
 of 5 bubbles EJZ1, 12 Aug 2016 | Read review
“The Club Floors (8&9) had great views of the campus & city.”
 of 5 bubbles Rfrancis11, 10 Aug 2016 | Read review
5 of 5