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Sheraton Syracuse University Hotel & Conference Center

  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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389 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Syracuse University Hotel & Conference Center
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Showing 380: English reviews
Nicosia, Cyprus
Reviewed 3 January 2017 via mobile

A very nice place to be if you want to be on the Syracuse campus! Friendly staff, comfortable clean room, nice food. Free shuttle service. Very easy access to the university and the surroundings. I would visit again.

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Helpful?
Thank elenisc
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear elenisc, Thank you for telling us about your recent stay and for highlighting what makes us such a great choice for University visits. Our location make us THE choice for campus tours, catching a game business in the area. We would love the opportunity to welcome you back to Syracuse soon! Warm Regards, Julie Martin

Monterrey, Mexico
Reviewed 22 December 2016

Syracuse does not have many hotels.. I traveled there like 5 times this year and tried different hotels. This is one of the best options in the city. Service is perfect, rooms are big an clean, but the hotel is/seems old. It is a very good value for your money though.

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Helpful?
Thank carlossotoh
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear carlossotoh, Thank you for taking the time to rate your experience here at the Sheraton Syracuse University Hotel & Conference Center! I appreciate your feedback. I am glad you found the staff accommodating and your room clean. The facility was built in 1985 - so we are just over 30 years old. We are continuously upgrading our products and...

Ithaca, New York
Reviewed 16 December 2016 via mobile

I booked last minute due to severe weather; they were very kind and considerate, and the room was excellent, quiet, and had a perfect temperature. Prices were excellent for the quality. I would definitely stay here again.

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Helpful?
Thank mariemrankin
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear mariemrankin, I am sorry to hear that you got stuck in bad weather - but I am very glad your chose us! Thanks for your endorsement!! Warm Regards, Julie Martin

Reviewed 12 December 2016 via mobile

Nice hotel clean room food ok nothing to write home about bar close way to early staff was nice and went out there way to help you out overall a good place to stay. Pool area was clear and clean. And parking should be free

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Helpful?
Thank Ali C
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Ali C, Thanks so much for your comments. I am sorry to hear that the food was just ok and that the bar closed early. We pride ourselves in exceeding our guest's expectations and I am sorry that we failed in this case. I will ensure your comments are passed on to our food & beverage team. As with...

Greenwich, New York
Reviewed 28 November 2016

Nothing spectacular, but no complaints. Rooms were clean, not overly large. Hotel could use some general updating, but overall is ok. Nice to be close to the university. The breakfast left something to be desired, and making that better could seriously help improve overall rating.

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Helpful?
Thank Beth K
Boston, Massachusetts
Reviewed 27 November 2016 via mobile

Stayed for a night traveling over holiday weekend. Room was modern and sleek. Beds comfortable. What stood out was the friendly and helpful staff!! There is convenient parking and club level had snacks and drinks out, even outside their regular hours. Helpful when hitting the road again whilst still dark...

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Helpful?
Thank CtownKelehers
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear CtownKelehers, Thank you for writing about your recent stay. I am sorry that you had to come and go so quickly!! Next time, we would love for you to stay awhile. I do hope you enjoyed the Thanksgiving holiday - even though it was on the road. Warm regards, Julie Martin

Hilton Head, South Carolina
Reviewed 20 November 2016 via mobile

4 day pleasure trip-absolutely wonderful trip-except for the snow! From manager David to Pauline -and ALL at front desk-to shuttle guys Dave and Bill-to Rachel staff-to the bartenders-Jessica-yahoo!!! Will be back!!! Southern hospitality doesn't compare to Syracuse peeps!!! Thanks!

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Helpful?
Thank Susweeter
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Susweeter, Thank you for taking the time to write a review on your recent stay! We take great pride in our Central New York hospitality and I am sure glad that you took notice. I am sorry about the early season snow fall - unfortunately we don't have the power to make that stop (wish we did!) We look...

Toronto, Canada
Reviewed 20 November 2016 via mobile

I have stayed at this hotel four times. Aside from one odd time, staff are friendly, efficient and the hotel has all you would want from a Sheraton. The restaurant downstairs is good, the club lounge is wonderful, and parking is easy-in, easy-out. Rooms are renovated and well appointed.

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Helpful?
Thank TeeKayz
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear TeeKayz, Thank you for taking the time to share your recent travel experiences. We appreciate your loyalty to the Sheraton brand and we look forward to welcoming you back again soon! Sincerely, Julie Martin

Chicago, Illinois, Usa
Reviewed 9 November 2016

The hotel is immediately adjacent to the University and that makes it handy for parents visiting students. It is not in the central business district but the hotel does provide a shuttle service (which also goes to the airport. The exercise room is up to date and adequate. Service at the hotel is good as is housekeeping. Rates are reasonable....

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Helpful?
Thank Michael W
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Michael W, Thank you for taking the time to rate our hotel based on your most recent stay. We appreciate all the feedback that we receive from our guests. I was glad to read that overall the hotel met or exceeded your needs. I am concerned about the comment about "Hustling for tips." That would be annoying to me...

Geneva
Reviewed 9 November 2016

Hotel was very nice; very clean and comfortable beds; hotel staff very personable and helpful! Ordered room service meal- food was delicious and the attendant who brought it to my room was very sweet. Great hotel all around!

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Helpful?
Thank 7Rachael7
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear 7Rachael7, Thank you for your note - I appreciate it very much! We look forward to seeing you again soon! Warm Regards, Julie Martin Dir. of Operations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210-1720
Region: United States > New York > Finger Lakes > Syracuse
Price Range: ₹ 11,731 - ₹ 17,496 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
Reservation Options:
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Also Known As:
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel And Conference Center
Syracuse Sheraton
Hotel Style:
#6 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Syracuse University Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Sheraton Syracuse University Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 8th floor and it was peaceful with a nice city view.”
 of 5 bubbles susanw253, 17 Oct 2016 | Read review
“The excutive floor worth the upgrade”
 of 5 bubbles Faten_basilos, 4 Oct 2016 | Read review
“Pay extra for the club floor well worth it !”
 of 5 bubbles EJZ1, 12 Aug 2016 | Read review
“The Club Floors (8&9) had great views of the campus & city.”
 of 5 bubbles Rfrancis11, 10 Aug 2016 | Read review
“I stayed on the 7th floor & loved the scenery.”
 of 5 bubbles FyreGal043, 14 Jul 2016 | Read review
5 of 5