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All reviews the club lounge syracuse university starbucks coffee parking garage su campus basketball game business trip rooms are nice front desk staff up to date decent hotel hotel staff convenient location one night stay lobby students convenience
We visited Syracuse for a college visit. The Sheraton was in walking distance to campus. It was a short, five minute walk to Admissions for the interview. Accommodations were comfortable, clean and staff was helpful with questions. We also enjoyed breakfast in the morning. Great...More
Response from KrissiG7, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 1 week ago
Thank you for taking the time to rate your experience with us, and share your comments about our cleanliness, confort and great staff. We do hope that we are fortune enought to have you return when your travels bring you back to Syracuse!
We just got back from attending an event in East Syracuse, NY. This hotel exceeded our expectations. The staff is very friendly and always attentive to your needs. The room was super clean..and the food was really good! Try the grilled chicken sandwich and strawberry...More
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 2 August 2018
We truly appreciate you sharing your feedback with regard to your recent stay, We strive to provide the highest level of service and cleanliness to our guests! We look forward to your next visit.
We've always wanted to stay at the Sheraton, but it's very pricey and always chose lower priced alternatives. This past weekend we were able to secure a reasonable rate and figured we'd give it a shot. The positives are that the front desk staff was...More
Thank Romeo T
Response from KrissiG7, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 11 September 2018
Thank you for taking the time to share your feedback with regard to our amazing desk staff and the quality & cleanliness of our accommodations. I would like to connect with you directly as the parking price you referenced is for non-overnight guests/special...More
As a property that is on the SU campus, it's difficult for me to not like the Sheraton SU Hotel. Plus, as an SPG Ambassador member who probably got the best possible upgrade on the club floor and access to the club lounge during my...More
Response from KrissiG7, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 10 September 2018
Thank you for taking the time to offer feedback regarding your recent stay with us. Our on campus location and great service does make it appealing for guests visiting S.U., and you are correct, we do see an increase in traffic and activities when...More
Checked in with two children and was given a room directly over the ballroom. Two hours of a full band playing a wedding reception two more hours to go and my children are now in tears because I can’t turn down the music & they...More
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 4 September 2018
Our General Manager has asked if you would be willing to speak with him directly regarding your experience? If so, his contact information is:
David Heymann-General Manager
Direct Phone: 315-4778250
We do hope to have the opportunity to connect with you in...More
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. Take …Morethe complimentary hotel shuttle to/from Syracuse Hancock International Airport. Our recently renovated rooms and suites offer modern decor with complimentary WiFi throughout. Enjoy the heated, indoor pool, sauna and 24-hour fitness center. Two great onsite restaurants; Rachel's and Sitrus on the Hill both serving cocktails and delicious entrees (room service available). Host a meeting or special event in our IACC Certified Conference Center with over 10,000 sq. ft. of versatile space. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Dear suki L,
The hotel does provide airport shuttle service until 11pm each night. It will depend on what time you are landing in Syracuse whether of not we would be able to accomodate you. You would just contact the... More
Dear suki L,
The hotel does provide airport shuttle service until 11pm each night. It will depend on what time you are landing in Syracuse whether of not we would be able to accomodate you. You would just contact the hotel (315-475-3000) one you ahve landed and inquire about shuttle availability.
If the shuttle is unavailable please proceed to the taxi stand and they will gladly transport you to our facility. The charge is about $25.
You may check in at the hotel at any time. Our front desk is staffed 24 hours a day.