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Sheraton Syracuse University Hotel & Conference Center

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Traveller (81)
Room & Suite (40)
Dining (5)
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Overview
  • Excellent33%
  • Very good52%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Syracuse University Hotel & Conference Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Syracuse University Hotel & Conference Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (429)
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Traveller rating
144
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144
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49
16
7
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All reviewsthe club loungesyracuse universitystarbucks coffeeparking garagesu campuswonderful hotelbasketball gameairport shuttlebusiness triprooms are nicecarrier domeup to datethe hotel is cleanhotel staffconvenient locationupon checkdesk clerk
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1 - 5 of 420 reviews
Hotel's Favourite
Reviewed 4 weeks ago

Stayed here with my chorus for a Sweet Ads contest. My room was large & very comfortable. At night it was quiet, & the large window had a blind as well as black out curtains so it was dark! My bed was glorious, with wonderful...More

Thank evelynhazzard
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 4 weeks ago

Dear Evelynhazzard, Thank you for telling us about your recent stay and for highlighting what makes us such a great choice when visiting Syracuse. We look forward to having Sweet Adeline's in Syracuse every year because its such a wonderful entertaining bunch! Based on the...More

Reviewed 10 April 2018

We stayed here for a University event and is within a close walking distance of all the main buildings. The parking garage is conveniently attached to the lobby. Cindy at the front desk was very friendly and efficient at check-in. Our 3rd-floor room was clean,...More

1  Thank Mike P
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 10 April 2018

Thank you for your kind words regarding our service - I will be sure to share this feedback with our staff. We recognize that our guests have a number of hotel options and are very grateful that you choose us! We look forward to welcoming...More

Reviewed 5 April 2018 via mobile

Was there for a Rotary Conference. The hotel was an excellent place to hold this Conference as had many rooms for our breakout sessions. The food was great and a large assortment for all there. The employees were awesome and very accommodating. The rooms were...More

Thank archambo7
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 9 April 2018

Thank you for taking the time to write about your recent stay. We're happy to hear your expectations have been met in both our hotel guest rooms and conference center. Hopefully we have the opportunity to work your organization again in the future!

Reviewed 29 March 2018

We went as a family during Spring Break , mainly to shop at Destiny USA Mall. We were bracing ourselves , thinking that that hotel would be crazy busy. Here are the positives: It was surprisingly super quiet. Our 1st morning breakfast at the main...More

1  Thank Coco370
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 10 April 2018

Coco 370, Thank you for taking the time to post your feedback on TripAdvisor! I'm glad you were able to take advantage of Destiny USA, one of the most popular nearby attractions. Please know regardless of how busy the restaurant is, our culinary team is...More

Reviewed 19 March 2018

I was there for a conference for one night. Everything was good. The room was in good condition - clean and comfortable. The staff was very nice and the features of the hotel were good. Attached parking garage was convenient and included with the room....More

Thank Mark T
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 10 April 2018

Mark, Thank you for taking the time to share your thoughts with us. We're happy to hear both your experience with your guest room and conference met your expectations. The restrictions of the stairwell access can be frustrating at times, but it is for the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
US$ 180 - US$ 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 180 - US$ 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (81)
Room & Suite (40)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Bluesmom102
9 September 2016|
AnswerShow all 14 answers
Response from Bonnie P | Reviewed this property |
Yes. I was there with a conference and it was supposed to be complementary but they didn't apply it.
0
Votes
jodimac06
29 March 2016|
AnswerShow all 3 answers
Response from SRL4803 | Reviewed this property |
I'm not sure about this Hotel's policy for check-in age but the Sheraton in Key West is 21 years old. I would call them and ask.
0
Votes
suki L
8 April 2015|
Answer
Response from Julie M | Property representative |
Dear suki L, The hotel does provide airport shuttle service until 11pm each night. It will depend on what time you are landing in Syracuse whether of not we would be able to accomodate you. You would just contact the... More
1
Vote
Room Tips
"Higher the better. You can't use the stairs anyway."
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"higher floor may be quieter, I was able to hear students on the street from a room on the fifth floor."
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"High floors"
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"Request a higher floor, but be specific if you want a campus or city view."
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