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Sheraton Syracuse University Hotel & Conference Center

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Sheraton Syracuse University Hotel & Conference Center
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393 Reviews from our TripAdvisor Community

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Showing 384: English reviews
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Seal Beach, California
Reviewed 5 days ago NEW

The biggest reason I am writing this review is due to a wonderful front desk employee - Stu!. I arrived at 10:30 pm plus and he was ever so friendly with a big smile, knew the answers to my questions, listened to my requests AND was as obliging as he could be. Two nights later I needed change and he...

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Helpful?
1Thank onthecuspnora
Ontario
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

I really wish we would make it here more often. The service from the front desk, lounge, dining areas and house keeping......all just cater to the guest on such a high level. Beyond our expectations every year. We attended the NYE celebration this year again it is honestly just getting better each year. The stay, appetizers, dinner, open bar (7:30-1:30...

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Helpful?
Thank PMDMA
About Hotel's Favourite Review
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear PMDMA, Happy New Year! Thank you for taking the time to write about your experience for New Year's Eve. It was a great event again this year. We do value the feedback that we receive and we use this feedback to formulate plans for an even better party next year. I am glad you enjoyed yourself and I wish...

Ogunquit, Maine
Reviewed 3 weeks ago via mobile

Have visited thia hotel 4 times -very convienent location on syracuse campus. The service is very good but it seems like they are trying to upgrade the rooms but it is piecemeal- some are partially done and some are completely done. carpets in hall even on club floor are worn out and a bit dirty. Elevators the same and the...

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Helpful?
Thank philipdeidolori
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear philipdeidolori, Thank you for taking the time to share your thoughts with us. We read all guest comments with great interest. We have been in the midst of what seems like a very long renovation project. Most recently, we completed an update to our handicap accessible rooms. The Club Lounge is due for a refresh and that is upcoming...

New York City, New York
Reviewed 3 weeks ago via mobile

I have the pleasure of staying at this property multiple times throughout the year while traveling for business. Ideally located at the foot of Syracuse University, this Sheraton property is within walking distance of all campus buildings. Nearly every room has sweeping views of the magnificent campus architecture. The employees are charming and provide personalized service that is consistently exceptional....

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1Thank Matthew A
Albany, New York
Reviewed 4 weeks ago via mobile

My daughter attends SU and the hotel is located in the heart of the campus. It makes it so easy for her to walk here. Park your car, enjoy the beautiful campus. Shuttle service available to downtown. Food options available on property or just outside your door

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Helpful?
Thank flutterfly17
Maui, Hawaii
Reviewed 5 weeks ago

Stayed two nights when we visited for a campus tour. Sheraton is on campus which made it very desirable. We checked in late and were in need of a meal. We were informed that the kitchen would be closing in 15 minutes so we needed to hurry to place an order. While the woman at the desk was very friendly,...

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Helpful?
Thank Eve G
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Eve G Thank you for taking the time to review your recent stay with us. I am so glad that you got the opportunity to stay with us while visiting the Syracuse University campus. I am sorry to learn about your check-in experience. Sometimes check-in is the only opportunity to we have to "wow" our guests and I am...

Utica, New York
Reviewed 29 January 2017 via mobile

We chose to stay here because my spouse had to go to the VA hospital two days in a row. Rather than driving an hour back and forth two days in a row after a procedure in the winter, we found this hotel close by. This was very close to the hospital which was great. The room was very quiet...

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Helpful?
Thank Colleen M
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Colleen M, Thank you for sharing with us your thoughts about your recent stay. I am glad that you were able to rest and relax. And thank you for pointing our we are very close to 3 local hospitals making the Sheraton a natural choice for guests needing a place to stay over night. Often our hotel shuttle will...

Wilton
Reviewed 29 January 2017

Great Location, friendly staff & Service was Excellent. Walked to the Carrier dome. The rooms were spacious and very clean & the hotel bar had ice cold Stella on tap. Will definitely stay here my next visit back to Syracuse

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Thank Sue R
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Sue R - Thanks so much for writing!! We look forward to welcoming you back to Syracuse in the near future. We recognize that our guests have a number of hotel options and we are grateful that you choose us! Warm Regards, Julie Martin

NH Seacoast
Reviewed 25 January 2017

My wife and I stayed at the Sheraton the weekend of the 21st of January. I was out on business, and she came along. The hotel had very few guests at the time. Since it was a playoff weekend, we went into the bar to watch the games. The staff were just outstanding, particularly Kevin and Ron, who engaged us...

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Thank HBC123
Sparta, New Jersey
Reviewed 23 January 2017

After checking out of a motel in an area we didn't care for, we made reservations for the University Hotel because we were there to visit the University. The hotel is very lovely. The rooms were comfortable and exceptionally clean and quiet. We had a wonderful view from our room on the 8th floor. The hotel is in a great...

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Thank blahsaystoad

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210-1720
Region: United States > New York > Finger Lakes > Syracuse
Price Range: ₹ 12,042 - ₹ 17,212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
Reservation Options:
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Also Known As:
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel And Conference Center
Syracuse Sheraton
Hotel Style:
#6 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Syracuse University Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Sheraton Syracuse University Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“801 - totally remodeled at the end of the hall.”
 of 5 bubbles onthecuspnora, 23 Mar 2017 | Read review
“We stayed on the 8th floor and it was peaceful with a nice city view.”
 of 5 bubbles susanw253, 17 Oct 2016 | Read review
“The excutive floor worth the upgrade”
 of 5 bubbles Faten_basilos, 4 Oct 2016 | Read review
“Pay extra for the club floor well worth it !”
 of 5 bubbles EJZ1, 12 Aug 2016 | Read review
“The Club Floors (8&9) had great views of the campus & city.”
 of 5 bubbles Rfrancis11, 10 Aug 2016 | Read review
5 of 5