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Sheraton Syracuse University Hotel & Conference Center

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Traveller (86)
Room & Suite (44)
Dining (7)
Overview
Hotel website
801 University Ave, Syracuse, NY 13210-1720 See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star accommodation
Additional information
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Offers from Sheraton Syracuse University Hotel & Conference Center
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (439)
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430 results
Traveller rating
147
206
52
16
9
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LanguageEnglish
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147
206
52
16
9
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All reviews the club lounge syracuse university starbucks coffee parking garage su campus basketball game business trip rooms are nice front desk staff up to date decent hotel hotel staff convenient location one night stay lobby students convenience
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1 - 5 of 430 reviews
Reviewed 1 week ago via mobile

We visited Syracuse for a college visit. The Sheraton was in walking distance to campus. It was a short, five minute walk to Admissions for the interview. Accommodations were comfortable, clean and staff was helpful with questions. We also enjoyed breakfast in the morning. Great...More

Thank skitheast
Response from KrissiG7, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 1 week ago

Skitheast, Thank you for taking the time to rate your experience with us, and share your comments about our cleanliness, confort and great staff. We do hope that we are fortune enought to have you return when your travels bring you back to Syracuse!

Hotel's Favourite
Reviewed 17 July 2018

We just got back from attending an event in East Syracuse, NY. This hotel exceeded our expectations. The staff is very friendly and always attentive to your needs. The room was super clean..and the food was really good! Try the grilled chicken sandwich and strawberry...More

Thank VickieLeeNYC
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 2 August 2018

We truly appreciate you sharing your feedback with regard to your recent stay, We strive to provide the highest level of service and cleanliness to our guests! We look forward to your next visit.

Reviewed 10 September 2018

We've always wanted to stay at the Sheraton, but it's very pricey and always chose lower priced alternatives. This past weekend we were able to secure a reasonable rate and figured we'd give it a shot. The positives are that the front desk staff was...More

Thank Romeo T
Response from KrissiG7, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 11 September 2018

Romeo T, Thank you for taking the time to share your feedback with regard to our amazing desk staff and the quality & cleanliness of our accommodations. I would like to connect with you directly as the parking price you referenced is for non-overnight guests/special...More

Reviewed 8 September 2018

As a property that is on the SU campus, it's difficult for me to not like the Sheraton SU Hotel. Plus, as an SPG Ambassador member who probably got the best possible upgrade on the club floor and access to the club lounge during my...More

Thank justthedudeinca
Response from KrissiG7, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 10 September 2018

justthedudeinca, Thank you for taking the time to offer feedback regarding your recent stay with us. Our on campus location and great service does make it appealing for guests visiting S.U., and you are correct, we do see an increase in traffic and activities when...More

Reviewed 2 September 2018 via mobile

Checked in with two children and was given a room directly over the ballroom. Two hours of a full band playing a wedding reception two more hours to go and my children are now in tears because I can’t turn down the music & they...More

Thank michellebB744DK
Response from Krissi G, Manager at Sheraton Syracuse University Hotel & Conference CenterResponded 4 September 2018

Jennifer, Our General Manager has asked if you would be willing to speak with him directly regarding your experience? If so, his contact information is: David Heymann-General Manager Email: dheymann@sheratonsyracuse.com Direct Phone: 315-4778250 We do hope to have the opportunity to connect with you in...More

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About
Description
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. Take More the complimentary hotel shuttle to/from Syracuse Hancock International Airport. Our recently renovated rooms and suites offer modern decor with complimentary WiFi throughout. Enjoy the heated, indoor pool, sauna and 24-hour fitness center. Two great onsite restaurants; Rachel's and Sitrus on the Hill both serving cocktails and delicious entrees (room service available). Host a meeting or special event in our IACC Certified Conference Center with over 10,000 sq. ft. of versatile space. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
235
Price range
US$ 140 - US$ 310 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Syracuse University Hotel And Conference Center
,
Sheraton Syracuse University Hotel Syracuse
,
Syracuse Sheraton
Location
United States > New York > Finger Lakes > Syracuse
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
235
Price range
US$ 140 - US$ 310 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Syracuse University Hotel And Conference Center
,
Sheraton Syracuse University Hotel Syracuse
,
Syracuse Sheraton
Location
United States > New York > Finger Lakes > Syracuse
Photos
Traveller (86)
Room & Suite (44)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Bluesmom102
9 September 2016|
AnswerShow all 14 answers
Response from Bonnie P | Reviewed this property |
Yes. I was there with a conference and it was supposed to be complementary but they didn't apply it.
0
Votes
jodimac06
29 March 2016|
AnswerShow all 3 answers
Response from Shannon L | Reviewed this property |
I'm not sure about this Hotel's policy for check-in age but the Sheraton in Key West is 21 years old. I would call them and ask.
0
Votes
suki L
8 April 2015|
Answer
Response from Julie M | Property representative |
Dear suki L, The hotel does provide airport shuttle service until 11pm each night. It will depend on what time you are landing in Syracuse whether of not we would be able to accomodate you. You would just contact the... More
1
Vote
Room Tips
"We did receive a senior rate. Not sure about other discounts that may be available."
VickieLeeNYC
17 Jul 2018
Read review
"Higher the better. You can't use the stairs anyway."
836MarkT
19 Mar 2018
Read review
"higher floor may be quieter, I was able to hear students on the street from a room on the fifth floor."
ellenf878
29 Jan 2018
Read review
"High floors"
H9090STjohnh
11 Jul 2017
Read review
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