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Crowne Plaza Hotel

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Traveller (190)
Room & Suite (95)
Dining (10)
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Overview
  • Excellent26%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“library lounge”(18 reviews)
“rain shower”(32 reviews)
“floor number”(14 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel
Special Offer: Book Direct and Save
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Offers from Crowne Plaza Hotel
Special Offer: Book Direct and Save
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Reviews (734)
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187
265
145
71
52
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All reviewslibrary loungerain showerfloor numberfree parkinghotel restaurantshuttle serviceup to datesyracuse universityking roomfitness roomfitness centercarrier domecoffee makerdestiny usagaragecircularshape
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21 - 25 of 720 reviews
Reviewed 9 December 2017

Picked up a last minute room through Expedia. Got a great price. Regular price would not have been as good of a deal considering I thought the room was a bit tired. Staff was nice. Parking in the garage is an extra charge. If you...More

Thank RunOhio
Response from General M, Manager at Crowne Plaza HotelResponded 11 December 2017

RunOhio Thank you for letting us know about your visit. You mention some great points we definitely want all of our future guests to know, such as we do have paid parking, and our close proximity to Syracuse University. We loved having you visit, and...More

Reviewed 3 December 2017 via mobile

Very professional staff and extremely friendly. The room was newly renovated, clean and the bed was very comfortable. I followed some advise from other reviews and asked for a university side room as the noise from the hiway side can be loud. The bar staff...More

Thank atti2ud
Response from General M, Manager at Crowne Plaza HotelResponded 4 December 2017

atti2ud Thank you for letting us know about your stay. We loved hearing from you and are so happy you enjoyed staying with us, as much as we had having you! We hope we get a chance to see you again soon. Jeremiah T

Reviewed 27 November 2017

Group stayed here for last SU football game of year. Rooms very nice and ample covered parked is available. Special thanks goes out to Nancy Miller for her wonderful hospitality. Would recommend this hotel to friends.

Thank BlakeRichardson
Response from General M, Manager at Crowne Plaza HotelResponded 4 December 2017

BlakeRichardson It was amazing to hear how much one of our team made such positive impact on your stay. We are so happy to know you enjoyed your stay, and hope to see you again next time your travels bring you to Syracuse. Jeremiah T

Reviewed 27 November 2017 via mobile

Hotel staff very helpful and friendly. Check in was above and beyond, was given early check in. Very clean room and comfortable. Food and service at breakfast was great. Good information for our stay, and to top it off a welcome shuttle. Special thanks to...More

Thank marilyn19752017
Response from General M, Manager at Crowne Plaza HotelResponded 28 November 2017

marilyn19752017 We are so happy to hear your experience was so positive, and that our staff made such a great impact on your visit. We hope to see you again soon. Jeremiah T Manager

Reviewed 19 November 2017

When i got to the airport early in the morning I realized I had left something pretty important back in my room. I would not have been able to fly out without it. Calling the hotel, I spoke with David Sampson and he assured me...More

1  Thank thedabbs2017
Response from General M, Manager at Crowne Plaza HotelResponded 28 November 2017

thedabbs2017 It was wonderful to see how much of an impact our staff made for your visit. We are so happy to know that our team is ensuring our guests are all set. We hope we have a chance to see you again should you...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 138 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
Details
Price range
US$ 138 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
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Traveller (190)
Room & Suite (95)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Penny R
30 June 2017|
AnswerShow all 2 answers
Response from Penny R | Reviewed this property |
Do you know what the site is??
0
Votes
Juliesuebrian
11 January 2017|
AnswerShow all 2 answers
Response from Joanne339 | Reviewed this property |
Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
1
Vote
jjoer13447
5 August 2016|
AnswerShow all 2 answers
Response from BarbaraandThoma... S | Reviewed this property |
Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
0
Votes
Room Tips
"This Hotel was the Best IHG Hotel I've stayed in the last six years. The concierge was fabulous, the food..."
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"Ask for a room on the 19th floor overlooking the city -- great views!"
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"High floors have a great view!"
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"the building is cylindrical: the on highway side faces away form the city and is quieter.."
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