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Crowne Plaza Hotel

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Traveller (190)
Room & Suite (95)
Dining (10)
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Overview
  • Excellent25%
  • Very good39%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“library lounge”(18 reviews)
“rain shower”(32 reviews)
“floor number”(14 reviews)
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (729)
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Traveller rating
184
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145
71
51
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184
264
145
71
51
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All reviewslibrary loungerain showerfloor numberfree parkinghotel restaurantshuttle serviceup to datesyracuse universityking roomfitness roomfitness centercarrier domecoffee makerdestiny usagaragecircularshape
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1 - 5 of 715 reviews
Reviewed 2 days ago

We were treated like old friends. Everyone on the staff was friendly, accommodating, and professional. The food was delicious, the room was comfortable, and the shower was fabulous! It would be a nice place to have a celebration.

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Thank olivesandwine
Hotel's Favourite
Reviewed 7 January 2018 via mobile

We stayed at this hotel one night last-minute due to running into bad weather on our way home from our vacation. The hotel is beautiful and has many great amenities and the staff are top-notch. Our children were upset about having to stop for the...More

2  Thank Ashley C
Response from Jeremiah T, Manager at Crowne Plaza HotelResponded 14 February 2018

Ashley We loved hearing how much you and your family enjoyed the stay. We cant wait to see you again soon.

Reviewed 5 days ago via mobile

This hotel is good for one night stay. Visited Syracuse University and this hotel was close and economical, but to close to the highway (noise at night). The staff was very friendly and helpful. We arrived late at night and Ms. Carmen Ortiz greeted us...More

Thank Carmen D
Response from General M, Manager at Crowne Plaza HotelResponded 4 days ago

Carmen Thank you for letting us know about your stay, we are happy to hear our team made such a positive impression, and that you also had a chance to enjoy the food served at Redfield's. We hope to see you again if you find...More

Reviewed 1 week ago via mobile

Great hotel close to everything in Syracuse great workout room lots to choose from great views from room not great bus parking u have to back up in between two poles great restaurant on site breakfast is not included with your roomMore

Thank Elizabeth O
Response from General M, Manager at Crowne Plaza HotelResponded 1 week ago

Elizabeth Thank you for leaving us a review, we love hearing from our guests, and are happy to hear you enjoyed our fitness center. We know parking can be a bit tricky, and are always happy to help if you need any assistance, should you...More

Reviewed 2 weeks ago via mobile

Staff at desk was asked if the hotel was affiliated with trip advisor. They said yes and I informed them that I write reviews. They made sure I knew their names and gave me 2 complimentary breakfast coupons plus one for a drink at the...More

Thank RitaandRo
Response from General M, Manager at Crowne Plaza HotelResponded 1 week ago

RitaandRo Thank you for taking the time to share your experience. This is not the experience we hope our guests have, and will be addressing the shuttle issues with our team. Your feedback helps us learn what we are doing right, and what we need...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 123 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
Details
Price range
US$ 123 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (190)
Room & Suite (95)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Penny R
30 June 2017|
AnswerShow all 2 answers
Response from Penny R | Reviewed this property |
Do you know what the site is??
0
Votes
Juliesuebrian
11 January 2017|
AnswerShow all 2 answers
Response from Joanne339 | Reviewed this property |
Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
1
Vote
jjoer13447
5 August 2016|
AnswerShow all 2 answers
Response from BarbaraandThoma... S | Reviewed this property |
Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
0
Votes
Room Tips
"Ask for a room on the 19th floor overlooking the city -- great views!"
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"High floors have a great view!"
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"the building is cylindrical: the on highway side faces away form the city and is quieter.."
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"Ask for room opposite of freeway to cut down on noise."
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