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Crowne Plaza Hotel

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Traveller (190)
Room & Suite (95)
Dining (10)
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Overview
  • Excellent26%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“library lounge”(18 reviews)
“rain shower”(32 reviews)
“floor number”(14 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Hotel
Special Offer: Book Direct and Save
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Reviews (748)
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734 results
Traveller rating
194
270
147
71
52
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LanguageEnglish
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194
270
147
71
52
Show reviews that mention
All reviewslibrary loungerain showerfloor numberfree parkinghotel restaurantshuttle serviceup to datesyracuse universityking roomone night stayfitness roomfitness centercarrier domecoffee makerdestiny usagaragecircular
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1 - 5 of 734 reviews
Reviewed yesterday

Stay was comfortable and pleasant. Front desk employees were very friendly. Bathroom is a little small and awkward to move around in. Bed was comfortable. Gym was pleasant, although could not get the TV to work on the treadmill. Only unpleasant part was the restaurant....More

Thank Phyllis B
Hotel's Favourite
Reviewed 1 week ago

Wonderful room, bedding towels,food. The bartender let us know about all the hot spots! He was very informative..a foodie at best. Rec many restaurants...all great he was friendly and mixed a mean cocktail.More

Review collected in partnership with this hotel
Thank Pookeygirl
Response from General M, General Manager at Crowne Plaza HotelResponded 1 week ago

Pookeygirl We are so thrilled to hear how much you enjoyed your visit, and that our staff ensured you knew where to go and what to do. We hope that if your travels bring you back to Syracuse, that we have the opportunity to see...More

Reviewed 6 days ago

stay was very comfortable, as always. the place was clean and well maintained. We had a lamp out and the maintenance man was there iwithin 15 minutes and repaired it. The Library Lounge is always a fine place and lots of fun.

Review collected in partnership with this hotel
Thank Dave H
Reviewed 1 week ago

We have stayed in the same hotel for several years for our church conference. The refrigerator we had was full of ice and ran all night long. We did call about it and they swapped it out while we were gone. I had requested a...More

Review collected in partnership with this hotel
Thank jnaustin54
Reviewed 1 week ago via mobile

Had a couple drinks at the bar and Colleen was very pleasant and giving great service but qhy I leave the review is because when I went to the room I accidentally cut my finger a bit so I went down to get something and...More

Thank trainey92391
View more reviews
Most Booked Properties in Syracuse
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 117 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
Details
Price range
US$ 117 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
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Traveller (190)
Room & Suite (95)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Penny R
30 June 2017|
AnswerShow all 2 answers
Response from Penny R | Reviewed this property |
Do you know what the site is??
0
Votes
Juliesuebrian
11 January 2017|
AnswerShow all 2 answers
Response from Joanne339 | Reviewed this property |
Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
1
Vote
jjoer13447
5 August 2016|
AnswerShow all 2 answers
Response from BarbaraandThoma... S | Reviewed this property |
Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
0
Votes
Room Tips
"Love the rooms!"
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"The air conditioner fan is noisy."
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"Again, the room was clean and kept as I have come to expect."
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"I particularly enjoyed the alarm clock with soothing sounds of nature. I have trouble sleeping but that..."
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