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5/11/2017 6/11/2017
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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
    011 91 124 455 1263
    Hotel website
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    Lowest prices for your stay
    5/11/2017 6/11/2017
     4 people are viewing this hotel
    US$ 124
    US$ 123
    US$ 124
    Traveller (183)
    Room & Suite (69)
    Dining (10)
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    Overview
    • Excellent24%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “library lounge” (18 reviews)
    “rain shower” (29 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel
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    Sheraton Syracuse University Hotel & Conference Center
    414 reviews
    #7 of 31 hotels in Syracuse
     
    Parkview Hotel
    529 reviews
    #4 of 31 hotels in Syracuse
     
    Jefferson Clinton Hotel
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    #3 of 31 hotels in Syracuse
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    405 reviews
    #2 of 31 hotels in Syracuse
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (707)
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    1 - 5 of 693 reviews

    Reviewed 2 days ago

    I was staying at the Crowne Plaza for business. They were very helpful in having their shuttle drop me off at my destination in another part of the city. I was assured I could get a return shuttle ride. I called and was told the...More

    Thank michelegreen74
    Hotel's Favourite
    Reviewed 2 August 2017

    This is a nice, stylish hotel. The staff is very friendly and nice. The breakfast is delicious. I had smashed avocado on toast and some very sweet, fatty, delicious slab bacon. Much better than the same-old stuff at most hotel breakfasts. The room was tastefully...More

    Thank SarahWZ
    Response from General M, Manager at Crowne Plaza HotelResponded 2 August 2017

    SarahWZ Thank you for taking the time to let us know about your recent stay, our guest opinion is very important for us. We hope that fi you travel back to Syracuse, we have the chance to see you again. Jeremiah T Manager

    Reviewed 1 week ago

    My brother had his wedding reception on the top floor of the hotel, so we decided to stay over for the night in order to not have to drive or try and get home after the party. Due to the overall shape of the building,...More

    Thank f220
    Response from General M, Manager at Crowne Plaza HotelResponded 4 days ago

    f220 Thank you for taking the extra time to tell us about your recent experience. We are glad you enjoyed the overall experience, and even mentioned the great view our hotel has to offer. We appreciate the details you have provided as it helps us...More

    Reviewed 1 week ago

    I stayed at the Crowne Plaza while visiting my 2 daughters for a family event. The staff couldn't have been nicer. This was a busy week-end with Homecoming ( and both Syracuse and Pittsburgh football teams staying at the hotel) plus many family events. I...More

    Thank eoc109
    Response from General M, Manager at Crowne Plaza HotelResponded 1 week ago

    eoc109 We loved having you stay with us during such a busy weekend. We know our proximity to the highway can bring noise problems, especially if our guests are light sleepers, and are glad you mention this for our future visitors (and made note of...More

    Reviewed 2 weeks ago via mobile

    Beds are ok. Bathroom is too small and poorly designed most likely due to the circle formation of the building. The breakfast buffet downstairs is super slow and understaffed and after waiting for 25 minutes just to get an acknowledgement were told to wait another...More

    Thank Ken A
    Response from General M, Manager at Crowne Plaza HotelResponded 1 week ago

    Ken A I'm very sorry to hear about the poor service you experienced when trying to eat in our restaurant, this is not something we want any of our guests to encounter. I have spoken not only to our Restaurant Manager, but our General Manager...More

    Sheraton Syracuse University Hotel & Conference Center
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    Hotel Skyler Syracuse, Tapestry Collection by Hilton
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 95 - US$ 368 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, IHG, Priceline, Orbitz, Cancelon, TripOnline SA, Hotwire, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveller (183)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (150)
    Bathroom (26)
    Business Centre & Event Rooms (4)
    Nearby
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    .98 km away
     
    Nearby Restaurants
    Phoebe's Restaurant & Coffee Lounge
    142 reviews
    .36 km away
    Strong Hearts Cafe
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    .11 km away
    Laci's Tapas Bar
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    .62 km away
    Mission Restaurant
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    .59 km away
    Nearby Attractions
    Erie Canal Museum
    303 reviews
    .65 km away
    Museum of Science & Technology
    264 reviews
    1.10 km away
    Landmark Theatre
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    .87 km away
    City Market
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    .53 km away
    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "Ask for an upper room for the view."
    Read review
    "Anyplace away from the highway!!!!!"
    Read review
    "If you're looking for a budget hotel, you'll probably be happy. Otherwise, try a Holiday Inn Express."
    Read review
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
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