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BEST WESTERN Syracuse Airport Inn

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BEST WESTERN Syracuse Airport Inn
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505 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Syracuse Airport Inn
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Showing 499: English reviews
Reviewed 14 November 2015

The staff was very accommodating. We decided last minute to book a room when our flight came in late on our return trip. We stayed the night before our trip and decided then to book so we didn't have to drive home so late.. The young man booked us a room with a reasonable rate. He picked us up at...

Review collected in partnership with Best Western
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Helpful?
Thank 892francesr
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear 892francesr, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction and I hope you Ladies enjoyed your trip....

Reviewed 9 November 2015

Common areas and room were very dated. Had a little bar with a couple good beers on tap and there was free breakfast with waffles in the AM. We were booked here through a softball tournament's travel company, so really had no choice. All things considered, wouldn't stay here again for the price.

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Helpful?
Thank J N
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear J N, Thank you for taking the time to review our Hotel on Trip Advisor. We appreciate your imput. I am disappointed we failed to handle all of your requirements in a satisfactory manner. And I appreciate your constructive critique of our performance. You have alerted us to an area needing attention and corrective action is being taken. We...

Los Angeles, California, Usa
Reviewed 4 November 2015

From first glance, when you drive into the hotel parking lot, this hotel is clearly very old. When I walked into the lobby there were leaves ALL OVER the lobby floor. Have any of the employees heard of a broom? There is no elevator at the hotel, instead they have a rickety set of stairs covered in dull, stained, putrid...

Review collected in partnership with Best Western
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Helpful?
Thank Sarah7279
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Sarah7279, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stay at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate your patronage and hope...

Reviewed 25 October 2015 via mobile

Walked in. Asked for room rate for standard queen bed room. With AAA discount, was quoted US $150 for the night. At counter, used smartphone to access hotels.com. was quoted CDN $124. Hotel clerk says: "Well, that makes sense. Book directly with us and you save because of the exchange rate." Kid you not! He got it backwards. US dollar...

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Helpful?
Thank Andrew Z
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Andrew Z, Thank you for your cooperation in taking the time to review our Hotel on Trip Advisor. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate your patronage and hope you will stay with us the next...

Auburn, United States
Reviewed 24 October 2015

Always use this hotel when traveling. We find the price fits our budget when flying because they will keep our car there while we are away. A very clean hotel and the staff is very helpful and friendly.

Review collected in partnership with Best Western
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Helpful?
Thank Laurie L
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Laurie L, Thank you for your cooperation in taking the time to review our Hotel on Trip Advisor. Thank you for your kind comments regarding our staff and service. We are pleased you take advantage of our Park & Fly packages . We appreciate your patronage and hope you will stay with us the next time you are in...

New York
Reviewed 22 October 2015 via mobile

My husband and I stayed here to catch an early morning flight out of Syracuse. This is our third time staying here. It's quiet, you do not hear planes. Our room faced the street and noise didn't bother us. The facility is clean and staff friendly. We will continue to stay here whenever we need to fly out early, you...

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Helpful?
Thank Kona93
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Kona93, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. Thank you for your kind comments regarding our staff and service. I am passing on your comments. We appreciate your patronage and hope you will stay with us at the Best Western Syracuse Airport Inn...

Endicott, New York
Reviewed 22 October 2015

I mean, seriously, the terminal is less than 5 minutes from the parking lot of the hotel. With their shuttle service, this is the ideal place to stay before an early morning flight or to crash when you get in late. It should be noted the planes are taking off within view of many of the rooms, so noise can...

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Helpful?
Thank Maggie C
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Maggie C, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you...

Ogdensburg,NY, United States
Reviewed 21 October 2015

We spent 1 night at this hotel on two different occasions while traveling. The hotel is clean, comfortable and suits the purpose fine. This hotel provided transportation to and from the airport terminal. The long-term parking was free. My wife and I were very satisfied with the service provided.

Review collected in partnership with Best Western
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Helpful?
1Thank Michael S
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Michael S, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. I am passing on your comments, knowing that it will serve as in inspiration to our staff to continue their efforts. I would like to point out that our long-term parking is not actually...

Utica, New York
Reviewed 18 October 2015

I was happy to stay right at the Syracuse Airport at a reasonable price without having to drive in the middle of the night for an early flight. Plus they will shuttle you and your luggage to the terminal and back when you return from your trip. I was happy to keep my car parked in their lot at a...

Review collected in partnership with Best Western
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Helpful?
1Thank foodfan1960
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear foodfan 1960, Thank you for taking the time to review our Hotel following your visit to the Best Western Syracuse Airport Inn. Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and hope...

Reviewed 16 October 2015

Good value for the price. Friendly staff. Fast check in and check out. Average clean room and hot breakfast (with meat). Nice size eating area for families. Beautiful outdoor pool. Location is within 5 minutes of restaurants and walmart.

Review collected in partnership with Best Western
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Helpful?
Thank Angelese B
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Angelese N, Thank you for taking the time to review our Hotel following your visit to the Best Western Syracuse Airport Inn. Thank you for your kind comments regarding our staff and service. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212-3913
Region: United States > New York > Finger Lakes > Syracuse
Price Range: ₹ 7,032 - ₹ 8,944 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Syracuse Airport Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Syracuse Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Syracuse Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only good thing i can say about this place now is that it is convenient for early or late flights.”
 of 5 bubbles tapper54, 16 Jan 2017 | Read review
“Ask for a Main Floor room”
 of 5 bubbles C8363XAroberts, 10 Jan 2017 | Read review
“Pick another hotel”
 of 5 bubbles scubafc, 16 Dec 2016 | Read review
“The rooms with two double beds are much larger than the room with one king.”
 of 5 bubbles 798WilliamS, 7 Nov 2016 | Read review
“First floor toward back of hotel”
 of 5 bubbles 387virginias, 2 Nov 2016 | Read review
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