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Best Western The Inn At The Fairgrounds

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Traveller (42)
Room & Suite (26)
Dining (5)
About
Location
Cleanliness
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Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Breakfast included
Room Service
Bar/Lounge
Airport Transportation
Banquet Room
Business Centre with Internet Access
Hot Tub
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
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Air Conditioning
Family Rooms
Non-Smoking Rooms
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334Reviews
72Photos
1Q+A
29Room tips
Traveller rating
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Popular mentions
The Best Western Syracuse Fairgrounds it's very conveniently located just off the highway. You're less than 10 minute drive to the Destiny USA Mall. Downtown area and Syracuse University about a 15-minute Drive. The hotel is very clean. The breakfast is well-stocked with eggs
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Review collected in partnership with Best Western
Response from Dhaval P, General Manager at Best Western The Inn At The Fairgrounds
Responded 3 days ago
Thank you for the great review! We appreciate it greatly and we are so glad to hear that you really enjoyed our breakfast. Thanks again and we hope to see you in the near future.
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Hotel's Favourite
We stayed here for the Ozzy concert and to go to the State Fair. Very nice hotel. Shuttle takes you to the fair gate 3 for free. Breakfast was great. Lots of choices and the girl there wipes down the tables and keeps it well supplied and clean. We would definitely stay there
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Response from Dhaval P, General Manager at Best Western The Inn At The Fairgrounds
Responded 11 Sep 2018
Thank you for the great review. We appreciate the feedback and we hope to see you again soon!
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+6
Checked in and the girl at the front desk Brianna goes, it's my day off and I don't want to be here after handing me the keys. Girlfriend I get it I worked at Marriott and those 3-11 shifts aren't great. But I'm here just to relax and not about your problems. Her food
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Response from Dhaval P, General Manager at Best Western The Inn At The Fairgrounds
Responded 8 Nov 2018
Thank you for the review. We have spoken with our staff regarding this incident, and we truly appreciate the feedback so we were able to make this a learning experience. We also heard your complaints loud and clear about the room needing some upgrades, and we hope you will be happy to hear that all of our guest room furniture will be upgraded in late December. We hope that will give our hotel a chance in the near future to check out all of our upgrades and customer service improvement. Thank you again for the feedback we appreciate every bit of it.
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Was given a key to a unmade room at checkin. Room I was in for 2 nights was very loud -- rooms are not soundproofed. Could hear almost word for word the conversations in room next door, and every footstep in room above. As people were coming in late (after midnight), that
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Review collected in partnership with Best Western
Response from Dhaval P, Manager at Best Western The Inn At The Fairgrounds
Responded 30 Oct 2018
Thank you for the review Laura. This is completely unacceptable and we will be sure to speak with all staff involved in this incident. I offer my sincere apologies and we will be doing some more training with our front desk staff in order in ensure that this is an isolated incident. We will also be speaking with housekeeping staff about the condition of your room upon arrival to ensure that everyone is doing their job properly. Thank you again for the review, we will take this as a learning experience for all of our staff involved.
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This place was hard to find coming from the south in a raining evening. The staff was friendly and very business like. The room was spacey. I love it where you can really walk around. The TV was not so good. Changing the channel was very slow and disgusting. The breakfast was
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Response from Dhaval P, General Manager at Best Western The Inn At The Fairgrounds
Responded 11 Oct 2018
Thank you for the great review. We apologize that the remote was not working the best for you. We will be sure to have maintence go through the rooms to ensure that all batteries are fresh and the remote sensors are pointed in the best spot for easy use of the remote. We hope that if you are in the area again you will choose to stay with us! Thanks again M00se1976, we appreciate both the review and your business!
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accessible bathroom
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123456
After staying over for one night, can I park my car here for four nights? How much is the cost?
0 votes
"The highway (690) is very near. I would pick a room in the front of the building. Not many restaurants in the area."
"Do not stay here."
"Our room was right next to the super-tiny fitness center, and it was just a tiny bit noisy in the early morning due to that."
"Better Best Western choice is the one in Liverpool, ny."
"If you want to sleep, do NOT let them put you in a room near or over the restaurant / bar."
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123456
PRICE RANGE
US$ 80 - US$ 135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at the fairgrounds hotel syracuse
FORMERLY KNOWN AS
BEST WESTERN The Inn at the Fairgrounds
LOCATION
United StatesNew YorkFinger LakesSyracuse
NUMBER OF ROOMS
47
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