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Hilton Garden Inn New York/Staten Island

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Traveller (90)
Room & Suite (209)
Dining (18)
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Overview
  • Excellent55%
  • Very good22%
  • Average11%
  • Poor7%
  • Terrible5%
Travellers talk about
“front desk”(151 reviews)
“cocktail hour”(15 reviews)
“hilton garden”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn New York/Staten Island
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn New York/Staten Island
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,242)
There are newer reviews for Hilton Garden Inn New York/Staten Island
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Traveller rating
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All reviewsfront deskcocktail hourhilton gardengreat restaurantfree shuttleshuttle servicenew yorkhome away from homecruise portomeletweddingeventhgiballroomlorenzosnightclubhousekeeping
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281 - 285 of 1,223 reviews
Reviewed 14 October 2016

Dirty sheets and since I have short blond hair I know the long black ones I found in the morning when I woke up were not mine. I stay in Hiltons when I travel and have been a Diamond for many years. I was very...More

Review collected in partnership with Hilton Garden Inn
Thank 138janeens
Response from Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten IslandResponded 19 October 2016

Dear 138janeens, I do apologize to hear about your experience with us wasn't a good one. We always appreciate any review good or bad. As I see that you stated you are a Diamond member and know that what you experienced is not the standard...More

Reviewed 14 October 2016

This is the quintessential Hilton property; it has a nightclub, restaurant, indoor pool, bar and excellent staff. I have stayed here probably a hundred times and it has never disappointed me. The employees here are absolutely welcoming and hospitable. The restaurant and bar are staffed...More

Review collected in partnership with Hilton Garden Inn
Thank Ian G
Response from Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten IslandResponded 19 October 2016

Dear Ian G, Thank you for the wonderful review! We are so glad to hear that you stayed with us so often and when you do you are able to enjoy each aspect the hotel has. We always love to see and have our return...More

Reviewed 13 October 2016

I stay at this hotel for business. For the past 4 months the staff has been amazing and very courteous. The room is always great. And the food is amazing. I never had breakfast but the dinner is great.

Review collected in partnership with Hilton Garden Inn
Thank 164rashidac
Response from Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten IslandResponded 19 October 2016

Dear 164rashidac, Thank you for the review! We are so happy to hear that you enjoyed your stay with us as much as you did. We hope to have you stay with us again the next time you are in Staten Island.

Reviewed 13 October 2016

I decided to stay at this location based on the airport shuttle and distance from the hotel. As it turns out, the shuttle is by appointment in advance starting after 7:30 am. No where is this mentioned on the site. As a result, I spent...More

Review collected in partnership with Hilton Garden Inn
Thank Jean D
Response from Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten IslandResponded 19 October 2016

Dear Jean D, I do apologize to hear that the airport shuttle was not available for you to use. Our hotel shuttle is based off on availability and reservations and is available between the times of 7:00am-10:30pm. I do see that you stated that it...More

Reviewed 12 October 2016

I booked a room at the Hilton Garden Inn on Staten Island to accommodate a visit to friends who live on Staten Island. I didn't expect much, but was pleasantly surprised at how large and how pretty the place is. There were many beautiful public...More

Thank Cecilia37
Response from Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten IslandResponded 13 October 2016

Dear Cecilia37, Thank you for reviewing out hotel. We are happ to hear that you enjoyed the pulic space areas of the hotel. But we do apologize that your room was not up to standards. I will be informing my Housekeeping Manager about your review...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 155 - US$ 297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 155 - US$ 297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (90)
Room & Suite (209)
Dining (18)
Pool & Beach (9)
Amenities (102)
Business Centre & Event Rooms (8)
Questions & Answers
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Michael G
25 February 2018|
AnswerShow all 3 answers
Response from Cherie718 | Reviewed this property |
Hi Michael! Congratulations on your sons competition and good luck! Yes there are many bakeries in the area of the Hilton Garden Inn on SI. One being ‘Renato’s Bakery on Forest Ave. Very good just not sure of delivery... More
1
Vote
francines854
28 October 2017|
AnswerShow all 3 answers
Response from bestbites26 | Reviewed this property |
No. The shuttle service is only to Newark airport.
0
Votes
HampshireJudy
19 July 2017|
AnswerShow all 2 answers
Response from David J | Reviewed this property |
If you are leaving from this Hotel then the Fair for an Uber/Lyft or Taxi will likely be between $60 and $75 USD. I am not aware of any other shuttle service from this hotel that will get you there.
0
Votes
Room Tips
"Ask for 2nd or 3rd floor. Elevator noise is actually not an issue."
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"Definitely a corner room where it's nice and quiet"
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"I am in 204. I can hear the Loud music from the bar. Suggest floor 3 and up"
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"We were on the sixth floor and it was very quiet until a party was held in the suite across from my room one..."
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