We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Staten Island West

Visit hotel website
Traveller (41)
Room & Suite (71)
Dining (8)
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 13 partner sites to see rooms from US$ 124.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Staten Island hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3c82c2150a964dbca55ee4e5c61d214b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1212524,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32507084],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":1,"year":2019},"checkout":{"day":28,"month":1,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":124,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3c82c2150a964dbca55ee4e5c61d214b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":145,"lowestMetaPrice":124,"additionalPartner":false,"highestMetaPriceDisplay":145,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":145,"lowestMetaPrice":124,"highestMetaPriceDisplay":145,"hotelName":"Holiday Inn Express Staten Island West","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNjODJjMjE1MGE5NjRkYmNhNTVlZTRlNWM2MWQyMTRiIiwiQUlLIjoiNmNmYzEzYWMwN2UyNDRkNWJmM2MyNmY3MWRhYzUzOTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "27/01/2019", "checkOut": "28/01/2019", "lowestPrice": "US$ 124", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32507084":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (386)
Filter reviews
368 results
Traveller rating
165
112
48
27
16
Traveller type
Time of year
LanguageEnglish
More languages
165
112
48
27
16
Show reviews that mention
All reviews new york breakfast bar breakfast room front desk staff free breakfast yogurt the room was nice clean hotel comfort inn maria hie ferry nyc shuttle hurricane joe nj
FilterEnglish
Updating list...
1 - 5 of 368 reviews
Reviewed 3 weeks ago

Staff was excellent correcting what issues we had such as stained bed linens . Free breakfast is not worth the free ...... Price paid for hotel didn’t equal quality at all ... I felt a one nights credit should have been in order ....More

Date of stay: December 2018
Thank Gary L
Response from HI Express S, Director of Sales at Holiday Inn Express Staten Island WestResponded 3 weeks ago

Dear Gary L, Thank you for taking the time sharing your feedback from your recent stay in Staten Island with us. We want to extend sincere apology that your stay did not meet & exceed your expectations. We are glad that to hear that your...More

Reviewed 16 November 2018

I stayed here for 3 days. The staff were wonderful, but sadly the hotel itself is in dire need of updating. The room smelt of bad air conditioning, everything felt old and dirty, and I had stains on my towels. There is building work going...More

Date of stay: October 2018
Thank iworldtravel000
Response from HI Express S, Director of Sales at Holiday Inn Express Staten Island WestResponded 27 November 2018

Dear Iworldtravel000, Thank you for taking the time sharing your feedback with us and others from your recent stay. We appreciate your loyalty with IHG and for being an elite platinum member. We want to extend a sincere apology that your stay did not meet...More

Reviewed 5 November 2018

Wilson, a staff member at the front desk was excellent. He went above and beyond to assist us. This was our first trip to Staten Island without our vehicle and really helped us after a snafu. The hotel is about 1/4 mile from the bus...More

Date of stay: October 2018
Thank Shawnne M
Response from HI Express S, Director of Sales at Holiday Inn Express Staten Island WestResponded 6 November 2018

Dear Shawnne M, We want to thank you for taking the time sharing your feedback with us. We are so delighted to see our guest service manager Wilson, went above and beyond in providing you with exceptional service. We are glad to hear that you...More

Reviewed 22 October 2018

Considering the hotel was in the middle of a renovation, the staff did everything they could to make things pleasant. The young lady at the makeshift checkin desk was friendly and extra helpful. The temporarily relocated buffet breakfast, while limited, was fine and the servers...More

Date of stay: October 2018
Thank ttpease
Response from HI Express S, Director of Sales at Holiday Inn Express Staten Island WestResponded 23 October 2018

Dear Tom P, We want to thank you for taking the time sharing your feedback with us and others. We are delighted to hear, although given the temporary conditions of our property, you still were overall satisfied with your recent stay. We are glad to...More

Reviewed 14 October 2018

From the hotel in the middle of a renovation, small rooms, dirty carpet, no laundry facility, and an elevator that at times did not work this place needs help. A major problem was at 11:15 one evening while l was sleeping the security guard tried...More

Date of stay: October 2018
Thank rgkennedy50
Response from HI Express S, Guest Relations Manager at Holiday Inn Express Staten Island WestResponded 16 October 2018

Dear Rgkennedy50, We want to extend a sincere apology for some of the issues you encountered during your recent visit with us. We appreciate you taking the time sharing your feedback with us and others so we can prevent our future guests from experiencing the...More

View more reviews
Questions & Answers
Ask a question
javierea2018
9 September 2017|
AnswerShow all 5 answers
Response from Chadwyck1 | Reviewed this property |
subway to the ferry. then you can see if the shuttle can pick you up or the bus
1
Vote
FloSta123
18 March 2015|
AnswerShow all 2 answers
Response from alfmar381 | Reviewed this property |
I guess the best way to get to the Hotel is take a shuttle to battery park or some Hotel near and then take the Ferry to Staten Island.
0
Votes
FloSta123
18 March 2015|
AnswerShow all 2 answers
Response from John A | Reviewed this property |
see above
0
Votes
Room Tips
"Rooms with 2 queens appear more spacious"
tk1978
21 Jun 2017
Read review
"First Floor in case of emergency"
977he
20 May 2017
Read review
"Rooms on the ends of the building and near to the elevators are larger. Definitely worth asking for"
judithm_12
13 Apr 2017
Read review
"Pick a room with twin beds. The king bed rooms were small."
AllanD5923
6 Mar 2017
Read review
Show More 
PRICE RANGE
US$ 121 - US$ 195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express staten island hotel staten island
LOCATION
United StatesNew YorkStaten Island
NUMBER OF ROOMS
95
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing