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DoubleTree by Hilton Schenectady

Doubletree.comUS$ 154*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Schenectady
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175 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Start your review of DoubleTree by Hilton Schenectady
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Pittsburgh, Pennsylvania
Reviewed yesterday NEW

We were in town for a college reunion, and had made reservations a while in advance. The rooms were not ready early, but right at check-in time. The rooms are standard rooms for a Doubletree, but everything was clean, in great shape, and very nice. The bathroom is small, but they maximized the space with a barn-type door on the...

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Helpful?
Thank bbwex
White Plains, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Totally renovated - beautiful, well appointed rooms! Large rooms with comfortable bed and Samsung wall-mounted TV and very spacious bathrooms. Excellent amenities- pool, free internet, large lobby, breakfast buffet and Bistro for lunch or dinner.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Nona D
About Hotel's Favourite Review
Doubletree100, Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for choosing Doubletree. We realize that you have many other options to choose from. I am happy to hear that you enjoyed your stay with us here at the Doubletree. I am glad you were able to take advantage of some of the amenities our hotel has to offer. At the Doubletree we like to make sure each...

San Ramon, California
Reviewed 3 days ago NEW

A five night lstay in the hotel resulted in never having our room serviced - just a knock on the door while getting ready for dinneer (between 4:30 and 5:30) to see if the room really needed to be serviced.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dave C
Kate F, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear Dave C, Thank you very much for taking the time to send your feedback about your recent stay and experience with us. I have shared your comments with our management team to ensure that we improve on our timing of housekeeping service and would like to apologize on behalf of the hotel. The next time you stay with us...

Schenectady, United States
Reviewed 4 days ago NEW

bathroom very small. very clean and modern, but room is very small. difficulty in getting to proper bed size in our reservation. it did finally get straightened out. Annoying though. the parking lot did not have enough spots each night we stayed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank abbyg917
Kate F, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear Abbyg917, Thank you for taking the time to send your feedback about your recent stay with us here in Schenectady. I appreciate the kind words you have shared. I would also like to apologize for any confusion regarding your room type, I am glad to hear that it got straightened out but can certainly understand your frustration. When we...

Seattle, United States
Reviewed 1 week ago

Facilities are pretty nice. Staff are friendly and helpful. Restaurant is good. It just drives me kind of batty to be nickel and dimed on a $130/night room. They charge for wifi, and the free wifi is spotty/slow. There is no free breakfast, and the "continental" is $12. I was traveling for business and it still bothered me; if it...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank eowynb2017
Management response:

Hi Eowynb2017, Thank you for choosing to stay with us during your recent visit to Schenectady and for taking the time to review your experience on TripAdvisor. I have addressed your survey with our faculty and we will be taking a very close look at your comments to help us further improve our guests experience. While we do in fact...

Boston, Massachusetts
Reviewed 1 week ago

This was our first time visiting the Doubletree while visiting Union College. The location was great ,in fact we walked to the college. The lobby and bar area is one great, open ,comfortable space. We had a king room which looked out toward City Hall(I think). While the bathroom was small, it was adequate for our needs. It would have...

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Helpful?
Thank mazy
Management response:

Hi Mazy, Thank you so much for taking the time out of your day to give us such an amazing review! We love hosting family members of the students that attend Union College and are happy that you were able to take advantage of our convenient location to Union College. We look forward to you staying with us again! =)...

Seattle, United States
Reviewed 1 week ago

Really enjoyed the service and the renovations are great. The location is perfect for a Union College visit. I found the staff to be very friendly and helpful. While the location does not look great it is a very short walk to Union and the shops and dining downtown.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank K3322NTelizabethm
Doubletree100, Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for your great review. First we want to thank you for choosing Doubletree Schenectady. We know that you have many other options to choose from, so we just want to say thank you for giving our staff the opportunity to Make It Right during your stay. We hope that you stay with us again if you are ever...

Greenville, United States
Reviewed 2 weeks ago

Great location convenient to many downtown areas. Staff was very helpful. The hotel staff is very accommodating, rooms are clean and have all the amenities, free parking and easy on and off the Interstate.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank patriciamJ3987WP
Doubletree100, Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for choosing the Doubletree Schenectady. We are happy to hear that you enjoyed your stay with us and are happy you took advantage of our hotels amenities. Our staff prides itself on providing exceptional customer service and were happy to assist you. We look forward to seeing you again in the future. Tom Gibson Operations Manager Doubletree Schenectady...

Scotia, New York, United States
Reviewed 4 weeks ago

The hotel itself is very nice and modern. The staff was very pleasant and accommodating. We were attending a retirement party and the dinner that was served was either ice cold or just barely warm. I would not recommend this hotel for it's banquet facility, but it is a nice hotel to stay at if you are in the area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 571Chris
Management response:

Hi 571chris, Thank you so much for taking the time out of your day to give us your feedback about your recent stay with us while you were here in Schenectady. Your feedback is so important to us. I am sorry to hear that your event did not seem to meet your expectations and have taken the time to review...

Springwater, New York
Reviewed 4 weeks ago

Tiny rooms, you have to climb in shower to turn it on, only one person can fit in bathroom at a time. My wife and I were so disappointed with the hotel . It is way below any other Hilton brand hotel I have ever stayed at and I average 30 to 40 stays per year. Will never recommend this...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jerryj408
Management response:

Dear JerryJ408, Thank you for taking the time to share your experience about your recent stay at here at the DoubleTree by Hilton Schenectady . As a Hilton Honors member, you are one of our most valued guest. I sincerely appreciate your feedback and offer my sincerest apologies that we did not exceed your expectations and ensure you enjoyed your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Schenectady

Address: 100 Nott Ter, Schenectady, NY 12308-3112
Region: United States > New York > Schenectady
Price Range: ₹ 9,991 - ₹ 18,879 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Schenectady 3.5*
Number of rooms: 182
Reservation Options:
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Also Known As:
Holiday Inn Schenectady Hotel Schenectady
Schenectady Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Schenectady staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Schenectady staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room faced over the roof of the lobby and a large empty parking lot, so no noise issues.”
kevink650, 5 Feb 2017 | Read review
“Any room will do in this hotel!!”
913SteveP, 18 Nov 2016 | Read review
“Hilton Honor floor was amazing”
heatherrU728SJ, 26 Oct 2016 | Read review
“The 4th floor was quiet.”
LolaLeeLou, 13 Aug 2016 | Read review
“Get a room not facing the street”
c4rm3n, 22 Jul 2016 | Read review
5 of 5
Doubletree.com
US$ 154* /night
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Booking.comUS$ 154
Expedia.comUS$ 165
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*Disclaimer
Prices are for 1 room, 2 adults
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