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Courtyard Schenectady at Mohawk Harbor

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Indoor pool
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
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Location
Full view
50Car recommended
Grade: 50 out of 100
41Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Reviews & more
68Reviews
75Photos
2Q+A
10Room tips
Traveller rating
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Show reviews that mention
This hotel looked absolutely brand new. The lobby the rooms all brand new and nice if a little antiseptic, but the strangest thing - the whole place had this terrible smell of burning plastic or off-gassing new furniture and rugs or paint or something. We all smelled it. I think
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Response from Staff_Courtyard, General Manager at Courtyard Schenectady at Mohawk Harbor
Responded 1 week ago
Thank you for taking time to leave feedback regarding your recent stay. The hotel staff are top notch and care deeply about service and taking care of their guests; they appreciate the recognition. The Courtyard Brand offers the Bistro Restaurant/Bar which is available each day from 5:00pm-10:00pm for evening service and 6:30am-9:30am weekdays and 7:00am-11:00am on weekends for breakfast service. The former industrial area has transformed into the $500 million dollar Mohawk Harbor project consisting of a marina with public and private boat slips, kayak rentals, a concert venue area, bike-sharing pick/up and drop/off areas, numerous businesses, resident apartments along with the $300 million dollar casino which is within walking distance to the hotel. I researched the odor you mentioned. Our lobby floor cleaner may be the culprit as it does have an antiseptic smell. We mop twice day to keep the area spotless and clean. We're sorry this impacted your stay. Again we appreciate you taking the time to provide feedback and we hope to see you soon.
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After some disappointing stays in the area I expected the service and quality of the hotel to be lacking but I was pleasantly surprised. Other than some minor very early morning noise which I think came from plowing the snow, the stay was very comfortable and easy from ample par
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After unpacking everything, I noticed that I could see the mattress pad on our bed. We didn’t have a bottom sheet! How does that happen?! The front desk sent up a sheet. I elected to make my bed, but the sheet didn’t fit. They moved us to another room and comp’d us that night. Ok
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Response from Staff_Courtyard, General Manager at Courtyard Schenectady at Mohawk Harbor
Responded 12 Nov 2018
Our Housekeeping staff made and error and apologize for not recognizing that fact before you arrived to the room. The team takes pride in their work and feel horrible for not having your room completely in order. I hope you can accept our apology.
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The normal place I stay in Schenectady (doubletree) was sold out and found this Marriott to be available. What a nice new hotel with a great staff.

This was such a great stay that I will skip the doubletree and I will be staying again this week for work at this courtyard Marriot
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We stayed here on a Thursday evening. Even though I am a lifetime platinum with Marriott, no upgrade was given. The front desk lady was bordering on rude. The room itself was ok. The walls were thin though, as we heard the alarm clock from the room next to us go off for 10 mi
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Response from Staff_Courtyard, General Manager at Courtyard Schenectady at Mohawk Harbor
Responded 6 Oct 2018
nlgale, Thank you for the comments regarding your recent stay. It disappoints me to read you may not have experienced our best and for that I apologize. The teams, both at the desk and bistro, care deeply about their service and it is uncharacteristic of the staff to miss the mark. Your comments will be reviewed with the team to better address guest expectations on all levels, moving forward! Thank you.
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Photo provided by managementCourtyard Schenectady at Mohawk Harbor
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Does the hotel have a shuttle to/from the Rivers Casino?
Sam, a courtesy van is available at certain times during the day to transport guests to and from the casino. I invite you to contact the hotel directly if you need additional information regarding this service.
0 votes
Does the hotel have a shuttle to/from the Rivers Casino?
"At this location all rooms are in good location"
"Ask for River View."
"Pick a room not facing Erie Blvd"
"river side"
"Request a "riverview room""
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12
PRICE RANGE
US$ 132 - US$ 222 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkSchenectady
NUMBER OF ROOMS
124
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