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Hilton Garden Inn Saratoga Springs

125 South Broadway, Saratoga Springs, NY 12866
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Close 
  • Congress Park
    1.1 km
  • 3 star hotel
  • Free Parking
Reviewed 24 November 2015
Nice hotel in Saratoga Springs
Visited Saratoga Springs over the weekend with my teenage... more
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622 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Saratoga Springs
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Showing 618: English reviews
Wellesley, Massachusetts
Reviewed 24 November 2015

Visited Saratoga Springs over the weekend with my teenage daughter, visiting Skidmore College. Hotel staff really helpful. Nice lobby area, comfortable and clean rooms. Town is really cute and hotel centrally located if you have a car.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 995jennifert
Philip S, Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff and property to your liking. We look forward to welcoming you back to our hotel in the future for more. You Can Count On Us! Sincerely, Philip Sheridan Assistant General Manager Hilton Garden Inn Saratoga Springs, NY Ph: 518-587-1500 Em: Philip.Sheridan2@Hilton.com

washington dc, United States
Reviewed 16 November 2015

the TV in the room is so small, it looks like it was purchased from a discount vendor. Parking access is very awkward and poorly designed. Breakfast during the week is devoid of service -- you get your own coffee and serve yourself 100% -- except for ordering.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Barry S
Philip S, Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are...

Boston, Massachusetts
Reviewed 15 November 2015

Just off the Rt.9, very close to the center of the town. Plenty of restaurants around, pretty looking little town. Hotel very accommodating with all basic necessities, rooms comfortable, Wi-Fi included.

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Helpful?
Thank rdrozd7
Philip S, Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff and property to your liking. We look forward to welcoming you back to our hotel in the future for more. You Can Count On Us! Sincerely, Philip Sheridan Assistant General Manager Hilton Garden Inn Saratoga Springs, NY Ph: 518-587-1500 Em: Philip.Sheridan2@Hilton.com

Brooklyn, New York
Reviewed 12 November 2015

Attended a conference from October 27-29, 2015 and was booked at this hotel because my 1st choice was fully booked. I was disturbed to learn that they were also fully booked, however it turned out pretty well. The heat in my room was malfunctioning the first night and they had it fixed by the next day. I was given a...

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Helpful?
Thank Andrea H
Philip S, Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your heat in your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. Thank you for allowing us the opportunity...

New York City, New York
Reviewed 11 November 2015

This property needs upgrades! The main hallways and elevators are a bit grundy. The pool area is not too desirable, thehot tub was out of service. The fitness room was ok, not great shakes. The lobby is nice, but the dining area is a bit outdated and not as welcoming. The Business center had terrible chairs that are worn and...

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Helpful?
Thank realiable
Philip S, Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. You may be happy to hear that our property is scheduled for an upgrade in...

Wellsville, New York
Reviewed 11 November 2015

Took a group to a meeting at Skidmore and we used three of their rooms. Place was pretty, sparkling, well staffed. It was very convenient to Saratoga Springs and Skidmore. Couple of gripes - 1) I'm used to staying places where some kind of breakfast is included. I understand that sometimes upscale places decide not to do that, and this...

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Helpful?
Thank TootSuites
Philip S, Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff and property to your liking. Our Hot & Fresh cooked to order buffet is what helps the Hilton Garden Inn brand stand out in the Hilton family of hotels. We look forward to welcoming you back to our hotel in the...

Bogota, New Jersey
Reviewed 10 November 2015

Clean and good friendly service I have no more to say, The service and place was great.I don't know why you insist I write two hundred characters. I think this will turn people off. I will just write this one last senrence to bring the count over 200.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Thomas S
Philip S, Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff and property to your liking. We look forward to welcoming you back to our hotel in the future for more. You Can Count On Us! Sincerely, Philip Sheridan Assistant General Manager Hilton Garden Inn Saratoga Springs, NY Ph: 518-587-1500 Em: Philip.Sheridan2@Hilton.com

Reviewed 5 November 2015

There are better hotels than this hotel in this area. Quality of the hotel is poor. Pillow provided were terrible. Room insulation is very poor and we can hear other people talking during night time. Only advantage is that it is closer to the Park.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank 920vijays
Philip S, Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Philip Sheridan Assistant...

upstate new york
Reviewed 2 November 2015

I was attending a conference in Saratoga Springs and stayed at this hotel, offsite of the conference. The accommodations were wonderful. The room was adequately sized. The beds were very comfortable. The bathroom amenities were basic but fine. The shower was wonderful! I was under the impression that breakfast was included in the room rate, but that was not the...

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Helpful?
Thank Joanne T
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for the wonderful comments you shared online. Our staff tries daily to ensure the satisfaction of each and every guest. We hope to serve you again in the near future so please think of us for your lodging needs if you need to return...

Pittsburgh, Pennsylvania
Reviewed 29 October 2015

We stayed at his hotel last week during a brief visit to Sarasota Springs. It is located a short distance from the main shopping area in town but is set back in a quiet little area of the main street in town. We ate both dinner and breakfast in the small dining area and we were quite pleased with the...

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Helpful?
Thank Thomas K
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. We are glad that you took advantage of our Garden Grill & Bar for both breakfast and dinner and we are even more pleased that the food was great. Our team works diligently to ensure each guest have a great experience with us. We hope that if...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 

Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 South Broadway, Saratoga Springs, NY 12866
Region: United States > New York > Saratoga Springs
Price Range: ₹ 9,896 - ₹ 25,251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Travelocity so you can book your Hilton Garden Inn Saratoga Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Saratoga Springs staff and other travellers.
11 questions
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Phoenixville, Pennsylvania
Pipersville, Pennsylvania
over a year ago
New York City, New York
2 months ago
NY
6 months ago
boston
6 months ago

See all questions (11)

Questions? Get answers from Hilton Garden Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked out lower level foor”
 of 5 bubbles drregina, 17 Dec 2016 | Read review
“R00m 1 and 2 is good.”
 of 5 bubbles rayinpv, 16 Aug 2016 | Read review
“Pool is on first floor and there is strong smell of chlorine.”
 of 5 bubbles dinnervt11, 3 Aug 2016 | Read review
“it is a great property for family's with a pool and out of the main downtown area that can be loud on the weekends.”
 of 5 bubbles 483KathyB483, 25 Jul 2016 | Read review
“We stayed on the 4th floor - room 422. Close enough to the elevator but not right on top of it so you don't have to worry about hearing it.”
 of 5 bubbles 888SharonD, 4 May 2016 | Read review
5 of 5