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The Saratoga Hilton

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The Saratoga Hilton
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1,169 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
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Bronx, United States
Reviewed 3 days ago NEW

Facilities were clean and the staff was very welcoming. The are remodeling and even though this is being done the hotel is kept clean and everyone is helpful and polite, even the construction workers.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank carmenf948
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 9 February 2017 via mobile

First time stay at this property that is in the town with walking distance to shopping and restaurants. Highly professional greeting by door/bell stand and front desk. Katie was very professional and friendly offering a nice upgrade as well as directions to local businesses. Room was very clean, well appointed and the wifi worked very well. Restaurant and bar a...

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Helpful?
Thank John F
About Hotel's Favourite Review
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for the great review! We are happy to hear you enjoyed your stay, and our great location right in downtown Saratoga Springs! We greatly appreciate your feedback, and we hope you will be our guest again soon!

New York, United States
Reviewed 3 days ago NEW

Stayed at hotel for a special event and had to leave a day early, We had two rooms and they would not give any credit for the unused days. They first offered 50% off for one room and then backed off of that minutes later.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ericbG9995JR
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear ericbG9995JR, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for your disappointment with our property for your stay. We were delighted to host the Dwight School Basket ball team. I know it can be difficult to reserve rooms based on how the team does in the tournament. We will be sure to take...

Burlington, VT, United States
Reviewed 1 week ago

Great location for hotel, right on Broadway in downtown Saratoga Springs. Its within walking distance to lots of shops, restaurants and bars. Hotel had great parking accomodations asl well. Spent the weekend at the Hilton as part of a wedding party and the staff was very attentive and helpful!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank G5199IXkathrynm
New York City, New York
Reviewed 1 week ago

Came here for a conference event packed from room to room with children and parents. Our hotel room was spacious, and HouseKeeping gave us plenty of extra towels, linens and beddings even though they already rented out their rollaway beds. The rooms were newly renovated, with tasteful calming wall paper. Tiling in bathtub walls could've been more professionally done. Main...

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Helpful?
Thank JY_GlobeTrekker
Utica, United States
Reviewed 1 week ago

Excellent service and you can't beat the location! Located in the heart of Saratoga - walking distance to all the great establishments downtown. You will not be disappointed staying here! Why are you still reading this - book your room - go on book it!

Review collected in partnership with Hilton Hotels & Resorts
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Thank 721garretto
Greenwich, New York
Reviewed 1 week ago

Great Hotel and restaurant! Would recommend this hotel to anyone.The restaurant is wonderful. I highly recommend the lamb. Accommodations are wonderful. Staff personnel are great. I highly recommend this hotel to anyone coming to the Saratoga area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Christel518
Ulster Park, United States
Reviewed 2 weeks ago

The accommodations were wonderful for the business meeting I needed to attend. Then the setting and other interesting things and places to visit were an added plus. This is a great place to stay in a wonderful city!!

Review collected in partnership with Hilton Hotels & Resorts
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Thank 715mariannem
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for the great review! We are happy to hear you enjoyed your stay, and our great location right in downtown Saratoga Springs! We greatly appreciate your feedback, and we hope you will be our guest again soon!

New York, United States
Reviewed 2 weeks ago

Front desk has no clue. Despite canceling 48 hours in advance was billed for 2 nights instead of 1. No one tried to help me when I called to point out I never checked in. IF I can avoid staying at a Hilton for the next few years, I will.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank johndV5121DF
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear JohnV512DF, Thank you for bringing this matter to my attention, I apologize for the confusion with the reservation and follow up with the billing issue. I'm glad we were able to speak on the phone and get the matter resolved. We certainly appreciate your business and value your input. Your feed back helps us improve to the operation of...

Ashland, United States
Reviewed 2 weeks ago

I was greeted with the surprise of being provided a free room upgrade. The hotel upgraded me to a Junior King Suite. The room was amazing. It was spacious and clean. The bed was more comfortable than my bed at home. I would recommend the Saratoga Hilton to anyone planning a trip to this area

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank reneep684

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Saratoga Springs, NY has been Rated One of America's Greatest Main Streets by Travel & Leisure 2012! Enjoy our Broadway address - just steps from over 50 restaurants, distinctive shops, sidewalk cafés, and thriving nightlife. Rediscover this classic upstate New York hotel and all that it has to offer. ... more   less 

Additional Information about The Saratoga Hilton

Address: 534 Broadway, Saratoga Springs, NY 12866-2209
Region: United States > New York > Saratoga Springs
Price Range: ₹ 8,794 - ₹ 32,178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Saratoga Hilton 3*
Number of rooms: 242
Reservation Options:
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Also Known As:
The Saratoga Hilton Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton
Hotel Style:
#10 Business Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Saratoga Hilton staff and other travellers.
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Questions? Get answers from The Saratoga Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right now avoid the 4th of 5th floor. Its hot up there.”
 of 5 bubbles W3110PLscotts, 27 Feb 2017 | Read review
“Rooms on Broadway provide nice town views but rooms over parking lot quieter.”
 of 5 bubbles BUtraveller, 7 Feb 2017 | Read review
“Get a room that is not facing the main road.”
 of 5 bubbles George_StonyBrook, 4 Feb 2017 | Read review
“Experienced rooms on the third floor very poor.”
 of 5 bubbles 11Boudica, 7 Jan 2017 | Read review
“Great location in town of Saratoga”
 of 5 bubbles 713elissag, 2 Dec 2016 | Read review
5 of 5