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Residence Inn Saratoga Springs

192 reviews
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Traveller (29)
Room & Suite (27)
Pool & Beach (2)
Overview
  • Excellent51%
  • Very good34%
  • Average6%
  • Poor4%
  • Terrible5%
Travellers talk about
“front desk”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Saratoga Springs
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Reviews (192)Write a Review
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All reviewsgrocery shoppingfront desktwo bedroom suitewide variety of optionsown bathroomfull kitchennight auditorthe general managermy home away from homekitchen areawaffle makerextra spacethe hotel is conveniently locatedstaff was friendly and helpfulhorse trackwould stay here againbreakfast was included
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51 - 55 of 190 reviews
Reviewed 31 August 2015

I was on a business trip and needed to be at the site by 6 AM. normally breakfast is not ready until 6:30 AM at most Residence Inns, they had breakfast ready by 5:30 or earlier, what a surprising treat and a wonderful experience. The...More

Thank must_need_H2O
Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 1 September 2015

Dear H20, I got ahead of myself and had to respond to 2 reviews which appeared on the same day. My apologies as the review for "Overnight Family Trip" was the response to your review. We are pleased to receive your positive feedback and appreciate...More

Reviewed 30 August 2015

front desk staff nice welcoming . food truck outside with free wine was fun and quirky nice size 1 bedroom suite draw back is bathroom in master bedroom which negates privacy issue breakfast buffet and free wi fi plusMore

Thank bernadette K
Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 1 September 2015

Dear Must Need H20, We appreciate you choosing Residence Inn and are pleased to know that you enjoyed your stay and found that the Hotel met and exceeded your expectations. We are a customer focused team and realize that your experience is based upon how...More

Reviewed 17 August 2015

This was our second stay at this property. Both times, the front desk supervisor - Nathan- exceeded our expectations by being helpful, courteous and extremely accommodating. I rarely receive this level of hospitality when checking in. The property is clean, the breakfast is good and...More

Thank Stephanie1884
Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 18 August 2015

Stephanie, Thank you for your comments and I agree Nathan is an asset to the team and does a wonderful job of providing exceptional customer service. We are happy to wow our guests and exceed one's expectations. The entire staff prides itself on our Guest...More

Reviewed 10 August 2015

The general manager,Robert Herrold,has done a amazing job training his staff to make this hotel experience the best ever. Great breakfasts,unbelievable wine,snacks and food for happy hour plus Monday to Thursday dinners. Exceptionally clean. Wonderful shuttle service into town. We could enjoy wine at dinner...More

Thank Sue B A
Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 12 August 2015

Dear Sue, On behalf of my team, we are pleased that your experience exceeded your expectations. We are a service focused team and enjoy the interactions with our guests - one of the hallmarks of a Residence Inn. From breakfast to our van service and...More

Reviewed 5 August 2015

robert herrold is their general manager. he had developed a first-rate staff with a true customer service attitude. the fact that we were there at the busiest time of the year makes this all the more impressive. You can't go wrong here.More

Thank chazzied11
Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 7 August 2015

Dear Chazzied, We appreciate your accolades regarding our property. The team is both flexible and hands on and we are very conscious of maintaining our interactions with the guests. We are appreciative that your stay was pleasant and that you took time to recognize our...More

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Traveller (29)
Room & Suite (27)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (28)
Bathroom (1)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 119 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Saratoga Springs
#9 Business Hotel in Saratoga Springs
#10 Family Hotel in Saratoga Springs
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 119 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Saratoga Springs
#9 Business Hotel in Saratoga Springs
#10 Family Hotel in Saratoga Springs
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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