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Residence Inn Saratoga Springs

Residence InnUS$ 182*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Residence Inn Saratoga Springs
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182 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Saratoga Springs
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Showing 180: English reviews
Essex, Vermont
Reviewed 2 October 2016 via mobile

As with most Residence Inns they have nice suites. The front desk clerk Lucas, was helpful and friendly. The included buffet breakfast is okay, good selection but with most buffets not the same as made to order. My only complaint is the whirlpool by region pool is not warm enough. The temp of that should be what the pool is....

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Helpful?
Thank danpO2712FT
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Dan P, Glad you enjoyed your stay and had a positive experience. Lucas is an asset to the team and is very helpful. The breakfast is plentiful and has a terrific variety to accomodate all. The whirlpool is set at 102 by law and we wanted to let you know this is a compliance mandate. We are glad we...

New York, New York, United States
Reviewed 25 September 2016

We've stayed here a few times during the time my daughter was going to Skidmore College. It's one of the few places that has a two-bedroom suite which we need for our family configuration. We had two separate bedrooms, each with its own bathroom and a door that closed. In between were a living room and kitchen. It was exactly...

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Helpful?
Thank RSSGE
Columbia, SC
Reviewed 19 September 2016

I stayed for two nights in June 2016, and loved it. Nice, clean suite and comfortable bed, pretty much the high quality one would expect from a Marriott property. But it was the staff that made this visit memorable. Everyone there was exceptionally kind and helpful. I asked for a cab to go to the casino quite late in the...

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Helpful?
Thank ag777
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Wonderful, We are pleased that you enjoyed the Residence Inn and thank you for staying with us. We are a Hotel with a homelike feel and have all the comforts which you expect. Our staff goes above and beyond and we are very customer focused. The breakfast team does a great job and we are pleased by your comments....

Pittsburgh, Pennsylvania
Reviewed 9 September 2016

I recently spent 2 nights at the Residence Inn in Saratoga Springs on a business trip. The location is very good for getting on and off I87 quickly. I wouldn't say that it is very convenient for downtown locations if you like walking to places. The hotel is on par with other Residence Inns that I have stayed at. The...

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Helpful?
1Thank travelmomma2013
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Friendly Staff, Thank you for your positive review and this is the guest expectation when you travel. As mentioned, the Residence Inn has many added pluses for a traveler. We are customer focused and the larger area of the suite makes you feel more relaxed and the breakfast is a great way to start your day. We are pleased...

Amsterdam, New York
Reviewed 24 August 2016

I stayed at the Residence Inn in spring of 2016. It was a brief overnight stay, but I have to say it was a very nice, clean environment. The room was nice and cozy. I would stay here again. Staff was friendly and helpful.

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Helpful?
Thank Nancy S
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Overnight Stay, Glad you had a nice short visit with our team. We appreciate you choosing Residence Inn and hope you will stay with us for a longer period of time. Thank you for writing a review taking time to recognize the job that we do. Yours in Hospitality, Bob Herrold General Manager

Mamaroneck, New York
Reviewed 13 August 2016 via mobile

We stayed in a 2 bedroom suite and it was exactly what we expected. The room was clean and everything you could need was in the room including dish soap, paper towels and even salt! We were greeted by a friendly person and enjoyed the indoor pool and jacuzzi all to ourselves. The complementary breakfast had a wide variety of...

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Helpful?
1Thank Joli G
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Very Comfortable, We are pleased to learn that the hotel was as expected with a few pleasant surprises. The entire staff takes pride in delivering service which is memorable and distinct. The suite comes with all the comforts of home and the complimentary breakfast satisfies each persons specific desires and needs. We are pleased you chose to stay with...

Connecticut
Reviewed 12 August 2016

This was our second trip in as many weeks to the Residence Inn. The hotel is in a great location for day trips to the horse track. The hotel will provide shuttle service to and from the track. They also provide shuttle service to restaurants in the downtown area and to other places such as the golf course or the...

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Helpful?
Thank glfgryhwk
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear glfgryhwk, We are pleased that you continue to choose the Residence Inn when your travels bring you to Saratoga. The shuttle is a great plus and enables groups to efficiently get from one location to another without splitting up the group. The hallmark of the staff is making guests feel like family without it seeming not to be genuine....

.
Reviewed 26 July 2016

I have high praise for the management of Residence Inn Saratoga Springs. The general manager, Robert Herrold, personally assumed responsibility to resolve my reservation dispute. He took his investigation to the highest levels, totally outside the box. In the end, he personally called me with the results of his research, confirming my claim but opposed to his own. I very...

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Helpful?
1Thank T2496OBjamess
Tequesta, Florida
Reviewed 25 July 2016 via mobile

My husband and I stayed at this property this past weekend for three nights during opening weekend of the Saratoga meet. We usually stay at a B&B close to the racetrack but my husband found this hotel on booking.com, claiming to be within 10 min walking from downtown (it's actually near the interstate a good 10 min drive to anywhere)....

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Helpful?
Thank annabelle4090
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

annabelle4090, I am saddened to learn that your experience was not as you or I would have expected. The team here is guest focused and I apologize for the shortcomings you noted. We will review our information that is on booking.com and correct any content which is not correct and I have reviewed your comments regarding the suite with my...

Pine Bush, New York
Reviewed 24 July 2016 via mobile

Absolutely LOVE this property! Clean, nice, friendly, and extremely helpful staff, and it's Pet friendly to boot! Location, location, location!! 2 miles from the main strip, which is loaded with fantastic restaurants, Chianti, Wheatfields, The Cantina, homeade gelato, to name a few). ☕If you are a TRUE coffee lover like myself, you MUST go to Uncommon Grounds!!! Freshly baked bagels...

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Helpful?
Thank Gina R
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

On behalf, of my team we are pleased that we provided you with an outstanding stay. We enjoy what we do and the staff looks forward to providing exceptional hospitality. Saratoga is a wonderful destination and we look forward to welcoming you again. Thank your for your comments. Yours in Hospitality, Bob Herrold General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn Saratoga Springs

Address: 295 Excelsior Ave, Saratoga Springs, NY 12866-8511
Region: United States > New York > Saratoga Springs
Price Range: ₹ 10,614 - ₹ 29,847 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Saratoga Springs 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Saratoga Springs Residence Inn
Hotel Style:
#5 Romantic Hotel in Saratoga Springs
#9 Business Hotel in Saratoga Springs
#12 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Saratoga Springs staff and other travellers.
2 questions
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Flushing, New York
over a year ago
Flushing, New York
over a year ago

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Questions? Get answers from Residence Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the only concern I had was that the parking lot was confusing and quite far from the room.”
colleenm392, 4 Jan 2017 | Read review
“Ask for a room away from the highway”
tnelchou, 18 Oct 2016 | Read review
“If you need a two-bedroom suite this is the place.”
RSSGE, 24 Sep 2016 | Read review
“top floor seems best- as it was very quiet!”
drjeff77, 1 Jan 2016 | Read review
“choose aroom in the back I had room 427”
BrennaBee, 7 Sep 2015 | Read review
5 of 5
Residence Inn
US$ 182* /night
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TripAdvisorUS$ 182
HotelQuicklyUS$ 240
Orbitz.comUS$ 181
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*Disclaimer
Prices are for 1 room, 2 adults
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