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405 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Saranac Lake
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Showing 394: English reviews
Oneonta, United States
Reviewed 4 March 2016

Overall a good deal. The room, lobby and hallways were clean, no disruptive hallway or outdoor noises, good heat, water and other amenities. However, the room décor was a bit tired. No coffee or breakfast items available in the hotel. You have to walk across the parking lot to their restaurant. We have eaten there on past trips and the...

Review collected in partnership with Best Western
Thank Gary B
Crestview, United States
Reviewed 29 February 2016

Very nice and clean. Easy to find, easy to park, easy check in/check out...it all was easy! We flew into Albany and rented a car to drive up. Being a Florida winter wimp I was concerned about the weather, but the hotel had convenient parking, was easy to access from the main road and had the driveways and walkways clear....

Review collected in partnership with Best Western
Thank Elizabeth H
Ottawa, Canada
Reviewed 27 February 2016

Made the mistake of thinking a pet friendly hotel would be ok with bringing the dog in for check-in. While guests in the lobby were lining up to pet our Golden, and we were registering with a nice clerk, a manager appeared behind the counter and made an ignorant crack something like, "Good thing the owner's not here to see...

1Thank mcbrider
Charlotte Hall, MD, United States
Reviewed 23 February 2016

We LOVE the fact that we have a place to bring the dogs with us . . . . Swimming pool was a little chilly but very clean and nice. Fresh apples at the front desk were good. Clean room and comfortable beds. Very satisfied with our stay. We will be back.

Review collected in partnership with Best Western
Thank Peggy H
New Jersey
Reviewed 15 February 2016

I've stayed here many times over the years. Since losing our tent platform permit to the APA in 1976, it's been hard to consider going to Saranac Lake. Once we adjusted to not having a real home away from home, though, we eventually realized we had to find something else. This turned out to be it, at least during the...

Thank Marilyn C
Glens Falls
Reviewed 1 February 2016 via mobile

We visited for a hockey tournament with family. The room was clean and beds were comfy. They have a fridge and small microwave as well as a 1cup coffee machine in the rooms. The room was surprisingly spacious. The staff was very helpful and informative upon arrival. Free news paper and apples were available at all times. I have to...

Thank outandabout704
Fort Covington
Reviewed 23 January 2016

Best Western in Saranac Lake is a great place to stay. It is by the lake. The staff is very friendly. The rooms are Large and clean. We stayed in a king room and the bed was very comfortable, it had 6 pillows on the bed for those liking extra pillows when you sleep. The internet was fast. There is...

Review collected in partnership with Best Western
Thank Henry W
Rochester, New York
Reviewed 5 January 2016

Very comfortable rooms, indoor pool, good restaurant for breakfast, free wifi and an affordable price, especially for this area. Highly recommend this hotel. It is conveniently located to downtown Saranac lake, though the only downside is that it is a bit of a long walk to downtown, so you might want to drive.

Review collected in partnership with Best Western
2Thank Kim V
Long Island, N.Y.
Reviewed 3 January 2016

Staying over the New Years week we choose the Best Western over other Lake Placid region locations more for its amenities and overall cost. Located only 10 minutes outside of Lake Placid the hotels location provides a nice ‘out of the hustle and bustle’ quiet atmosphere. Kudos to the state highway department in keeping all the roads nice and clear...

Thank Gary O
Hamburg, New York
Reviewed 1 January 2016 via mobile

Never again. Staff at desk very rude. Staff unplugs fridge daily when cleaning so all food and medications get destroyed Tons of hairs and lint on bed and floors. No fan in bathroom. Moldy. Tub yellow with permanent ring. No elevator and I was disabled. Desk staff refused to help me bring items up stairs. I had to crawl up...

Thank sanddollar1977

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Saranac Lake

Address: 487 Lake Flower Ave, Saranac Lake, NY 12983-2463 (Formerly BEST WESTERN Mountain Lake Inn)
Region: United States > New York > Saranac Lake
Price Range: ₹ 7,367 - ₹ 13,439 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Saranac Lake 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Best Western Mountain Lake Hotel Saranac Lake
Saranac Lake Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Saranac Lake staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from BEST WESTERN Saranac Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is pet friendly. We chose a 2nd floor room so as to avoid any pet "window walk-bys". Didn't notice any in the hotel.”
 of 5 bubbles greenmm31, 12 Oct 2016 | Read review
“Rooms along front of hotel may have lake view across street but would also get highway noise.”
 of 5 bubbles MauraK227, 19 Sep 2016 | Read review
“Stay out of 106!”
 of 5 bubbles LPammy61, 17 Sep 2016 | Read review
“Choose room facing road or parking lot (interior rooms face noisy air conditioner)”
 of 5 bubbles ToyotaMom, 30 Aug 2016 | Read review
“we had a first floor room. it was quiet”
 of 5 bubbles srmvalleygirl, 17 Aug 2016 | Read review
5 of 5
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