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Hilton Westchester

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555 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Westchester
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Showing 546: English reviews
Reviewed 20 May 2016

This is an excellent place if you need a day off from everyday rapid pace of new York city. Its a beautiful place with a lot of amenity. There an indoor and outdoor pool. It's a quick ride from the city. I love it.

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Helpful?
Thank Edwin S
Kai F, General Manager at Hilton Westchester, responded to this review

So happy to have provided a great experience.

NYC
Reviewed 18 May 2016

A block of rooms was reserved for traveling guests attending my cousin's wedding at a near by castle. The room was comfortable and clean. The wait staff was excellent at the breakfast the next morning.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank robertpc2016
Kai F, General Manager at Hilton Westchester, responded to this review

Glad to be a part of such a special weekend.

Birmingham, Alabama
Reviewed 18 May 2016

The accommodations were a huge disappointment. Staff was uncaring, rooms were filthy. Food was descent, but bartender always under poured drinks which are over priced. I would not reccomend this hotel in its current state.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 300wilhelminam
Kai F, General Manager at Hilton Westchester, responded to this review

My apologies for the unacceptable experience you had. If you could reach out to me at kai.fischer@Hilton.com so we can follow up would be great.

Chicago, Illinois
Reviewed 18 May 2016 via mobile

Older hotel but staff is helpful and professional. Walking a pretty good distance with luggage was a pain. The work out room had good equipment and the breakfast options were diverse. Plenty of travel assistance available. No problem with stay. I would recommend and return if in the area again.

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Helpful?
Thank luvmycat2
Kai F, General Manager at Hilton Westchester, responded to this review

Thank for your kind words and we look forward to welcoming you back soon.

Weston, Massachusetts
Reviewed 18 May 2016 via mobile

We have been to the Hilton Westchester multiple times and have always loved it. It is pretty close to the city as you can get there easily by car or train. The last time we went there, the construction had just ended, and it looked even prettier. It is a very large hotel, and it has some great amenities. We...

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Helpful?
Thank smileyfaces789
Kai F, General Manager at Hilton Westchester, responded to this review

Having guests return year after year and share their memories allows our staff to understand the ability they have to create lasting memories. We are glad to play a part. Thank you for your continued loyalty.

Purchase, New York
Reviewed 17 May 2016

For a fully flagged Hilton, this hotel lacks year round temperature controls. Rooms and workout facilities are very warm (upper 70s even when thermostat is set at 65) and windows cannot be opened. Extremely uncomfortable stay even with fan on high and additional fan supplied by the hotel. Blowing warm air around, just doesn't help. No other hotels available on...

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Helpful?
Thank r0adwarri0r2016
Kai F, General Manager at Hilton Westchester, responded to this review

Thank you for sharing your observations so we could address the temperature controls. regulating the heating and the air conditioning when it was 43 in the morning and in the 70's in the afternoon was something we needed to respond to more quickly.

Ledyard, Connecticut
Reviewed 16 May 2016

I stayed here for a work convention held at the hotel. The facility is a bit confusing and spread out, and I got a bit lost at first. The carpeting in the hallways and lobbies is a bit dated and the chairs in the meeting rooms are stained, but my room was very comfortable and clean. What an awesome, soft...

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Helpful?
Thank maryjub
Kai F, General Manager at Hilton Westchester, responded to this review

Thank you for your kind words and feedback. Look forward to having you come back and enjoy the warm weather setting as well.

Reviewed 16 May 2016

We always have a GREAT TIME at the Westchester Hilton. We had the pleasure of working with Brian Berlin at the Harth Resturant who Helped us get my mother in laws 100th Birthday party and our niece 17th birthday also. The waiters and staff were very helpful. Overall both Birthday Parties were very successful and plan to have more Parties...

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Helpful?
Thank 506peggyj
Kai F, General Manager at Hilton Westchester, responded to this review

We are delighted to have played a small part in such a wonderful celebration. Creating memories is the special part that we enjoy the most.

Potomac, Maryland
Reviewed 16 May 2016

My room was dirty and had ripped carpets. The door was off the hinges so that it could not close. I had to lift the door to actually get it to close. The bathroom was also not so clean. My wife noticed stains on the wall.

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Helpful?
Thank Rami K
Kai F, General Manager at Hilton Westchester, responded to this review

thank you for sharing your feedback so we can address the issues you discovered.

Sao Paulo, SP
Reviewed 12 May 2016

Hotel conveniently located . Very Good overall experience. Decent price. Very good experience as a HHonors member. Very good breakfast, although on the high side of price. Friendly staff. Very nice location, not far from town and surrounded by a beautiful trees.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank darci_prass
Kai F, General Manager at Hilton Westchester, responded to this review

Thank you for sharing your wonderful experience about your recent visit. Look forward to having you back soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly refreshed Hilton Westchester hotel is situated on 45 acres of lush woodlands in Rye, NY combining the relaxed setting of a resort with the flexibility of a full-service business hotel. Located just 6 miles east of White Plains, NY, 8 miles from Westchester Airport(HPN) and 25 miles to New York City. Free local shuttle service available. Newly refreshed guest rooms feel brighter and more relaxed with a complete rebuild. Guests will take pleasure in warm colors creating a residential feel for a home away from home. With improved sound insulation and Hilton Serenity™ Beds, a good night's sleep will come with ease. Contemporary amenities and elegant renovated bathrooms give the perfect start to the day. Take advantage of complimentary transportation to destinations including White Plains Airport, Rye Train Station, local businesses and downtown White Plains. We look forward to welcoming you to the Hilton Westchester hotel. ... more   less 

Additional Information about Hilton Westchester

Address: 699 Westchester Ave, Rye Brook, NY 10573-2821
Region: United States > New York > Westchester County > Rye Brook
Price Range: ₹ 11,054 - ₹ 18,617 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Westchester 3.5*
Number of rooms: 436
Reservation Options:
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Also Known As:
Hilton Westchester - Rye Brook Hotel Rye Brook
Hilton Rye Brook
Rye Brook Hilton
Hilton Westchester Rye Brook, Westchester County, NY
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Westchester staff and other travellers.
14 questions
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Questions? Get answers from Hilton Westchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room farther away from the pool; ask for a room with an in-room safe”
TrishaMD, 23 Mar 2017 | Read review
“away from elevators”
badbaruch57, 20 Mar 2017 | Read review
“Ask for a view of the woods or gazebo. Upgrade to a junior suite or a suite if you are able.”
PeterD849, 19 Mar 2017 | Read review
“Ask for a room with a view of the gazebo if you plan on spending much time in the room.”
FinanciallySavvy, 17 Mar 2017 | Read review
“Rye Wing near elevators facing woods.”
howardg864, 1 Mar 2017 | Read review
5 of 5