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Doral Arrowwood

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762 Reviews from our TripAdvisor Community

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There are newer reviews for Doral Arrowwood
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Showing 750: English reviews
Boston, Massachusetts
Reviewed 18 October 2015 via mobile

I stayed here 3 years ago and wrote a horrible review on Trip Advisor. Decided to give it another try since my sister just had a baby and lives right down the road. The front desk staff is still lacking customer service. We waited 2 minutes before we were acknowledged and there was no one in front of us. Meanwhile...

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Helpful?
Thank Marc C
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Marc C, Congratulations to you and your sister on the birth of her child! Thank you for sharing your opinion on trip advisor. We take all of our customer's feedback very seriously and are always looking for ways to improve our guest's experience. I apologize that you did not receive the excellent service Doral is known for. I also...

Peekskill, New York
Reviewed 13 October 2015

I can't express how happy we were with our son's wedding this past weekend at the Doral Arrowwood! We all checked in the day before for rehearsal and a dinner in the private Hudson Room prepared by the amazing Chef Michael and his superb staff! Our event planner Rosaria was with us every step of the way guiding and helping...

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Helpful?
Thank doreen c
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Doreen C, On behalf of the entire team at Doral Arrowwood, we are so pleased that your son's wedding was the "Best Wedding Ever." We are that honored you chose Doral to celebrate this joyful occasion and wish your son and his wife much happiness in the future. Warm regards, Steve Mabus General Manager

Katonah, New York
Reviewed 13 October 2015

My experience at Doral Arrowwood was nothing less than flawless. The experience from Initial contact, planning, responsiveness to questions and assistance with attaining vendors was excellent. I am the father of the bride and my daughter was doing the planning. Rosaria Costa was my daughter's contact person, who I found to be very professional. She responded to all of daughter's...

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Helpful?
Thank Andrew D
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Andrew D, Thank you for taking the time to share on Trip Advisor the great experience you had hosting your daughter's wedding here at Doral Arrowwood. I really appreciate hearing about the fabulous food and service and am so glad your guests enjoyed themselves. On behalf of our entire team, thank you for choosing Doral Arrowwood. Congratulations and best...

New Hampshire
Reviewed 7 October 2015

I have been planning corporate events, both domestically and internationally, for the past 15+ years. Doral is one of the best for a multitude of reasons: As the person ultimately responsible for the meeting budget, their "CMP" (Complete Meeting Plan) package pricing is great for staying on track and avoiding unanticipated additional expenses. Very convenient for guests from the NY/NJ...

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Helpful?
Thank LindaHP
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear LindaHP, Thank you for choosing Doral Arrowwood for the location of your recent meeting. We are so pleased your meeting was a success. At Doral Arrowwood , our ultimate goal from your initial call all the way through planning and execution of your event is to handle all of the details so you can concentrate on your meeting goals....

Reviewed 4 October 2015

We had a one night stay while in town for a party. This is a sprawling resort with rooms scattered far and wide. After a long walk to our room, we arrived to find an overly heated room and an inability to cool it, other than by opening a window, which was nice to have. The room was decent, but...

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Thank SVFirstEdition
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear SvFirstEdition, Thank you for taking the time to share on Trip Advisor about your recent stay at Doral Arrowwood. I apologize for the deficiencies in your guest room. We immediately corrected them. We take pride in the cleanliness and maintenance of our property. We hope that you return to Doral in the near future and give us a chance...

New York City, New York
Reviewed 1 October 2015 via mobile

We were there with a large group of friends for a weekend getaway - everyone was a professional who has spent many nights in hotels. We chose this hotel because of convenience to the airport since some of us were flying into Westchester. We wanted a place to relax. For our purpose it was fine but next time we will...

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1Thank Ikeandbear
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Ikeandbear, Thank you for choosing Doral for your recent stay. Although I am pleased you felt the food and breakfast was good, I am sorry to hear about your experience out near the pool deck. we take great pride in the cleanliness and maintenance of our property and apologize that the deck was not cleaned appropriately during the time...

Reviewed 30 September 2015

I stayed here for 11 days for work and I have to say I absolutely loved it. The staff were very friendly and everyone said hello when they walked by me. House keeping did a great job cleaning my room when I requested it. Breakfast every morning is pretty much always the same, but there is a very large selection...

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Helpful?
Thank Tg174
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Tg174, Thank you for taking the time to share your recent experience of staying at Doral Arrowwood for eleven nights. As that is a long time to be away from home I am so pleased you had such an enjoyable time. I am glad you enjoyed your meals in the Pub and took advantage of our extensive sports center...

Bonita Springs, Florida
Reviewed 28 September 2015

Stephen Patton, the front desk manager, moved us and all of our luggage from one room to another, when we requested a room with a larger bed. We have never seen anything like this before. And we really had a lot of luggage.

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Thank Jack S
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Jack S, Thank you for sharing your recent experience on Trip Advisor. Our front desk manager Steven always goes out of his way to make each guests experience the best it can possibly be. Here at Doral Arrowwood the goal of each our our team members is to "be the difference" to make each stay wonderful. Thank you for...

Sarasota, FL
Reviewed 28 September 2015

This was my second visit/event at this resort, 5 years apart, and it was as if the time had stood still. This was good, and not so good. The good part was that 5 years ago everything was terrific; rooms, personnel, facilities, food, and amenities and that most of these remained exactly the same was great. The not so good...

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Helpful?
Thank UncleFuzzySRQ
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear UncleFuzzySRQ, Thank you for visiting Doral Arrowwood again. We always enjoy hearing about the great experiences our repeat guests have that keep them coming back again and again. We are glad you enjoyed all of the things you enjoyed on your last visit. As a valued customer I did want to share that this winter we will be working...

Rye Brook, New York
Reviewed 22 September 2015

Just a quick review expressing on my sincere appreciation for the attentiveness, hard work and attention to detail your staff showed at my 40th birthday party on September 19, 2015. The staff at Doral Arrowwood responded immediately and appropriately to every request I had while planning this event and provided seamless service during the entire process. The willingness of this...

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Helpful?
Thank Donna K
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Donna K, Happy belated Birthday! I am so glad you and your guests enjoyed your party in the PUB. We are so pleased it was a memorable event and that you had a great time on your 40th. Cheers, Steve Mabus General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Golf Course
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Doral Arrowwood is a 369 room hotel and resort located in Westchester County, NY. The property offers conference and banquet facilities, award-winning dining and a range of resort activities including golf and tennis and racquet sports. Indoor-outdoor pool and state-of-the-art sports center with spa services available. ... more   less 

Additional Information about Doral Arrowwood

Address: 975 Anderson Hill Rd, Rye Brook, NY 10573-5412
Region: United States > New York > Westchester County > Rye Brook
Price Range: ₹ 8,687 - ₹ 13,549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doral Arrowwood 4*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doral Arrowwood Hotel Rye Brook
Doral Arrowwood Rye Brook, Westchester County, NY
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Questions & Answers

Here's what travellers have asked, with answers from Doral Arrowwood staff and other travellers.
18 questions
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Questions? Get answers from Doral Arrowwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like overlook the golf course”
CWG1103, 12 Apr 2017 | Read review
“View looking over the golf course is lovely and my favorite”
CWGoldman, 6 Apr 2017 | Read review
“King size rooms large and comfortable.”
135anthonym, 29 Mar 2017 | Read review
“Rooms were comfortable and newly renovated. Beds were very comfortable and very clean.”
maureend17, 27 Mar 2017 | Read review
“demand to be close to the lobby.”
howardg864, 22 Mar 2017 | Read review
5 of 5