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Hilton Garden Inn Islip/MacArthur Airport

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Hilton Garden Inn Islip\/MacArthur Airport
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648 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Islip/MacArthur Airport
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Showing 642: English reviews
Washington DC, District of Columbia
Reviewed 4 weeks ago

Nice, clean, very quiet. Not much more to ask for. Food was quite acceptable and the staff was always pleasant. Room heater was really noisy, that would be the only complaint. Had to shut it down to get to sleep.

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Helpful?
Thank legal775
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

We are happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review. Thanks for sharing that you were pleased with your clean and comfortable room accommodations. We appreciate your loyalty and hope to serve you again and will strive to make...

Ronkonkoma, United States
Reviewed 4 weeks ago

Nice hotel, extremely nice staff, clean room and bathroom. Becareful in the parking lot, my trailer received extensive damage. It wasn't hit by a car, but the damage was caused by an individual. The area is decent, so I would say this was just probably a random act. Either way, keep an eye on your vehicle.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michaelzU4097KM
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you for taking the time to share your experience with regard to your recent stay. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again and make your future stays five stars.

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

Staff was rude when I checked in. Here for work. Went to bed for the night and some up out of my sleep because I had such severe itching on my back and I couldn't reach it. Come to find the freak out, there was a HUGE BED BUG eating me ALIVE. I ended up killing it and being switched...

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Helpful?
Thank A TripAdvisor Member
Richard P, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Dear Trip Advisor Member, I want to thank you for staying with us and taking the time to share your feedback. I apologize for any inconvenience you encountered during your stay with us. Here at the Hilton Garden Inn Islip we take our customers safety and comfort very seriously. Our hotel engages in a proactive ongoing pest control program that...

High Bridge, New Jersey
Reviewed 4 weeks ago

Great Hotel, Great Restaurant and Pool/excercise rooms! I have stayed here twice and the staff has always been kind, helpful and understanding of our needs..It is so comfortable it is like staying at home!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Madison510
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Hilton Garden Inn Islip/MacArthur Airport! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent...

Bohemia, United States
Reviewed 17 January 2017

Overall this hotel was great! The staff was extremely kind, and the room was very nice. Although it was located next to an airport, i didn't hear any sounds of planes touching down or landing. It was a very pleasant experience.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank W8743SHthomasp
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Islip/MacArthur area.

new york
Reviewed 17 January 2017

We like to do staycations throughout the winter months here on Long Island. This weekend we picked the Garden Inn mainly so the kids could use the pool. Upon check in we were greeted with the warmest welcome by the gentleman at the front desk. We arrived with a group of 30 and he did his best to place us...

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Helpful?
Thank Tiff5LI
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you for taking the time to share your detailed feedback with us. It was great hearing that many of our staff had a positive impact on your stay. We will share your comments with them. We hope to have the opportunity to welcome you again and make your future stays five stars.

Rochester, New York
Reviewed 16 January 2017 via mobile

Many of the reviews at this hotel was about service of the staff. In an attempt to form my own opinion and try this super nice and conveniently located hotel. To my misfortune, this was one of the worst stays I've had at a Hilton brand hotel. The front desk staff was rude on check in - I returned from...

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Helpful?
Thank ID2117931RL
Richard P, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Dear Guest, Thank you for choosing our hotel for your stay in the area and sharing your feedback. i apologize we didn't exceed your expectations during your stay with us. I have shared your feedback with our leadership team. We hope to have an opportunity in the near future to be at your service and provide you with the service...

Chicago, Illinois
Reviewed 15 January 2017

Let me start by saying I'm a Hilton diamond member with over 700 brand stays. This was my second visit to this location, the first was two years ago and during that visit I had problems with the HVAC, Room Service and was double charged for each night of my stay. I decided to give this location a second chance...

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Helpful?
Thank Mark B
Richard P, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Dear Mark B, Thank you for staying with us and sharing your feedback. I'm disappointed as a loyal Diamond member we fell so short of your expectations in several areas. The leadership team has reviewed this feedback and they will utilize it for training. I hope to have the opportunity to be at your service again and provide you with...

Dallas, Texas
Reviewed 14 January 2017 via mobile

Exactly what I would expect out of a Hilton property. Elevator was very slow, but your basic amenities from Hilton. Would stay again. Free water is great, but they need to give to you cold. Can take to room, but would be nice to have cold upon arrival.

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Helpful?
Thank John H
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

John, Thank you for your feedback regarding your recent stay at Hilton Garden Inn Islip/MacArthur Airport. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

Reviewed 8 January 2017 via mobile

The hotel was absolutely amazing. Clean, friendly staff, and very considerate. Dave you are a doll and made this experience so much better! You are knowledgeable in the area, courteous, not to mention hilarious! Looking forward to seeing you during my next stay.

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Helpful?
1Thank Ruby Sky R
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Ruby Sky R, Thank you for staying with us and your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Hilton Garden Inn Islip MacArthur Airport hotel is just half mile from MacArthur Airport and in the heart of the Ronkonkoma, Bohemia and Western Suffolk business districts of New York. Our Islip hotel offers a complimentary airport shuttle, state-of-the-art fitness center, indoor swimming pool, and 24-hour business center. Relax and unwind from the day's events in the Pavilion Lounge. The onsite Great American Grill(R) features cooked-to-order full American breakfast buffet daily and a relaxed dinner menu nightly. ... more   less 

Additional Information about Hilton Garden Inn Islip/MacArthur Airport

Address: 3485 Veterans Memorial Hwy, Ronkonkoma, NY 11779-7629
Region: United States > New York > Long Island > Ronkonkoma
Price Range: ₹ 7,977 - ₹ 17,697 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Islip/MacArthur Airport 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Hilton Garden Inn Islip Macarthur Airport Hotel Ronkonkoma
Ronkonkoma Hilton Garden Inn
Hilton Garden Inn Ronkonkoma
Hilton Ronkonkoma
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Islip/MacArthur Airport staff and other travellers.
7 questions
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Silver Spring, Maryland
over a year ago
Shelter Island, New York
Brooklyn, New York
over a year ago

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Questions? Get answers from Hilton Garden Inn Islip/MacArthur Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel provides the option to select your room when you check-in online. Ground floor near the pool was great.”
 of 5 bubbles business_trav10, 23 Nov 2016 | Read review
“Request away from elevators and ice machine”
 of 5 bubbles mommydog, 23 Jul 2016 | Read review
“we were away from the lifts which I find noisy so ask”
 of 5 bubbles Annbosslady, 13 Jul 2016 | Read review
“The fourth floor was very quiet.”
 of 5 bubbles 933trinah, 28 Jun 2016 | Read review
“We had a room that seemed to be off the main hallway - it was very quiet!”
 of 5 bubbles TimLoriK, 5 Apr 2016 | Read review
5 of 5