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Fairfield Inn & Suites Rochester West/Greece

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Fairfield Inn & Suites Rochester West\/Greece
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101 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Rochester West/Greece
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Showing 101: English reviews
West Hartford, Connecticut
Reviewed 25 August 2016 via mobile

Staff was friendly and helpful. Property was relatively modern and well maintained. The pool is small but the kids loved it. Many restaurants close by. Free WiFi was nice and appreciated. Bathrooms were a bit small. Breakfast was included. It had basic options.

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Helpful?
Thank Int_Bus_Travel
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Int_Bus_ Travel! Thank you for reviewing the Fairfield Inn Rochester West/Greece! We are delighted the kids were able to enjoy the pool! Please visit us again , if your travels bring you to Rochester! Warm Regards, Lynn R.

Buffalo, New York
Reviewed 22 August 2016

This is a nice hotel with a large breakfast area and good service. Plenty of options for food and shopping. Did not get a welcome as an elite rewards member, but the desk clerk was polite. I would return if in the area again.

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Thank Bill L
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Bill L! Thanks for reviewing our hotel. We are delighted you had an opportunity to enjoy breakfast and do look forward to seeing you again! Have a great weekend, Lynn R.

Prescott, Arizona
Reviewed 22 August 2016

We were in town for a wedding and enjoyed the stay at Fairfield. The staff was friendly and the room was clean. The coffee was a surprise because it actually tasted like coffee, not brown water like most places. The breakfast variety was above average and constantly being refilled.

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Helpful?
Thank Andrew B
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Andrew B! Thank you for reviewing the Fairfield Inn Rochester West/Greece. We are delighted your time with was enjoyable and do hope to see you again. Have a great weekend,, Lynn R.

rochester ny
Reviewed 22 August 2016

We spent two nights recently at this hotel. It is a converted old former Courtyard. They did an superficial update, new carpet wall stickers lobby. The king room we had was rather small with a very small bathroom,a large person would have a difficult time . The mattress was awful probably the worst I've slept on in 25 years the...

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Helpful?
Thank canadasmmom
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Good Morning canandasmmom! Thank you for reviewing our hotel, we appreciate your comments. Although we strive for exceptional service and accommodations, it seems we have fallen short for your stay. We do apologize and will look into the items you mentioned. Warm Regards, Lynn R.

Paw Paw, Michigan
Reviewed 27 July 2016 via mobile

Let's start by saying that this is a Fairfield. That being said it does have their newer decor. Small pool, hot tub, decent workout room and an above average Fairfield breakfast make this an above average hotel for the category. Front desk staff was both friendly and efficient. Bed was comfortable and the linens looked new. Close to the airport...

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Helpful?
Thank ARC58
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello ARCS8! Thank you for reviewing our hotel. We are delighted your time with us was enjoyable and appreciate your kind words. Thank you for bringing the water pressure to our attention. We will be sure to look at that immediately to ensure this was a one time occurrence. We do hope to see you again, if your travels bring...

Toronto, Canada
Reviewed 21 July 2016

Great hotel! We try to stay in Fairfield Inns if we can and this one lived up to our expectations again. Friendly , helpful staff. Exceptionally clean everywhere! Lovely indoor pool, big white towels for pool. Full hot breakfast regularly re-supplied ,so even if you come down late there is still food left. The rooms are large and bright. Clean...

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Helpful?
Thank Sylvia99_11
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Sylvia99_11! Thank you for reviewing our hotel. We appreciate your time and are delighted you chose to stay with us. We do look forward to seeing you again if your travels bring you to Rochester. Warm Regards,

Reviewed 18 July 2016 via mobile

The staff here is amazing, so warm and friendly. I stay here often and highly recommend this hotel. The one item which does frustrate me about this hotel is the poor wifi. I have tried both the free and upgraded service and routinely have problems with them both. I have called Marriott internet customer service and have never had my...

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Helpful?
Thank David V
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello David V.! Thank you for taking the time to review our hotel. We appreciate your kind words regarding our team and are delighted you choose to stay with us. We will look into the WIFI connection and do hope you give us another opportunity to serve you if your travels bring you to Rochester in the future. Best Regards,

Bronx, New York
Reviewed 13 July 2016

We stopped into the Fairfield Inn and Suites without a reservation. We were greeted warmly and professionally. The lobby surprised us by being very "mod". The room was lovely and the breakfast was fine. All in all, we were very glad that was the place we decided to stop at.

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Thank Anita M
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Anita M! Thank you for taking the time to review our hotel. We are delighted you chose to stay with us and were able to enjoy the hotel and breakfast. We do hope to see you again if your travels bring you to Rochester. Have a pleasant day,

Brooklyn, New York
Reviewed 7 July 2016

Recently I’ve been staying at boutique hotels and my last stay at a chain hotel wasn’t very good. The Fairfield Inn at Rochester airport was surprisingly great. My fiancée and I arrived very late at night and we were greeted by Jacqueline who was so friendly, hospitable and helpful. She was kind enough to offer us snacks and bottles of...

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Helpful?
Thank Bill D
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Bill D! Thank you for reviewing our hotel. We are delighted your time with us meet your expectations. We do look forward to seeing you again! Best Regards, Lynn R.

East Northport, New York
Reviewed 2 July 2016 via mobile

A clean hotel with a nice and helpful staff makes this a great spot to spend a night or two as we did on the way to SUNY Brockport. Plenty of local restaurants to choose from makes it a great location. Definitely will stay again in the future. Nice place!

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Helpful?
Thank Thrushforce
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Thrushforce! Thank you for taking the time to review our hotel. We appreciate your comments and do look forward to seeing you again! Best Regards!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Rochester West/Greece

Address: 400 Paddy Creek Circle, Rochester, NY 14615 (Formerly Courtyard by Marriott Rochester West / Greece)
Region: United States > New York > Finger Lakes > Rochester
Price Range: ₹ 6,971 - ₹ 10,859 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Rochester West/Greece 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Rochester West / Greece Hotel Rochester
Rochester Courtyard
Rochester Marriott
Hotel Style:
#6 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Rochester West/Greece staff and other travellers.
1 question
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Skaneateles, New York
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Rochester West/Greece staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was very happy with my third floor room in a central location.”
 of 5 bubbles 516stephenp, 23 Oct 2016 | Read review
“Stayed here several times and never had a noisy room”
 of 5 bubbles DMSNYC, 1 Sep 2016 | Read review
“Pick a first floor room at end of the hall for a quiet stay”
 of 5 bubbles billl187, 22 Aug 2016 | Read review
“Ask at the desk if there are large groups staying, and ask to be roomed away from them.”
 of 5 bubbles alexdN5975XQ, 27 May 2016 | Read review
“There are rooms with King beds & recliners but you need to request them.”
 of 5 bubbles katgirl999, 16 May 2016 | Read review
5 of 5