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Country Inn & Suites by Radisson, Rochester Airport-University Area, NY

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Traveller (35)
Room & Suite (34)
Dining (4)
Ratings and reviews
  • Excellent44%
  • Very good29%
  • Average16%
  • Poor8%
  • Terrible3%
Travellers talk about
“cookies”(51 reviews)
“tgi fridays”(14 reviews)
“front desk”(72 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 non-smoking...
Offers from Country Inn & Suites by Radisson, Rochester Airport-University Area, NY
Special Offer: Stay 2, Get $25 Gift Card
Hotel deals
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Location and contact
797 E Henrietta Rd, Rochester, NY 14623-1405
Hotel website
4.7 km to Greater Rochester International Airport
90 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (585)
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582 results
Traveller rating
244
173
96
48
21
Traveller type
Time of year
LanguageEnglish
244
173
96
48
21
Show reviews that mention
All reviewscookiestgi fridaysfront deskrite aidroom was cleanhot tubparking lotwafflesqueen suitenext morningwould stay here againoff the highwaycomplimentary breakfastindoor poollobbyhenriettacereal
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1 - 5 of 582 reviews
Reviewed 6 days ago

I have just come back from staying at the hotel for a period of 8 nights. The decor and condition is dated and needs updating majorly.! The management took away the service of a shuttle bus, when this was advertised prior to making the reservation...More

Review collected in partnership with Country Inns & Suites By Radisson
Thank gvr0912
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded 2 days ago

Thank you for taking the time to write a review. We're quite glad knowing that our dear staff and management was able to provide you the service that you truly deserve. On the other hand, we're sad hearing that your stay wasn't as pleasant as...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

My husband and I were visiting the Rochester area for a family holiday weekend. We arrived late afternoon on a Friday, only to find our corporate reservation was booked at the wrong Rochester hotel. I had had issues with the hotel website, so I made...More

Thank Nancy L
Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded 4 weeks ago

Dear Nancy L: Thank you for your feedback and for taking the time to write about your experience.g you stay with us. Unfortunately things don't always go as planned. We understand this and am glad that we were able to have you stay with us....More

Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Radisson
Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded 1 week ago

More

Reviewed 1 week ago

My main complaint was cleanliness. The main entrance, hallways and elevator was pretty dirty. We were just passing through after driving 10 hours. The room was not as dirty, bed was clean but the carpet was horrible. It needed replaced or cleaned left my shoes...More

Review collected in partnership with Country Inns & Suites By Radisson
1  Thank justicebb
Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded 1 week ago

Dear justicbb Thank you for your feedback and for bringing the issue that you experienced with the PTAC unit. I will certainly look into this so that another guest does not have to experience what you did. We do hope that you choose to stay...More

Reviewed 2 weeks ago

More

Review collected in partnership with Country Inns & Suites By Radisson
Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded 1 week ago

More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$ 102 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Rochester
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 102 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Rochester
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (34)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
GeorgiaMamie
2 April 2016|
AnswerShow all 2 answers
Response from Nicole T | Property representative |
Breakfast begins at 6am during the week and is offered until 9:30am. On the weekends the breakfast is offered from 7am until 10:30am
0
Votes
bklynkell
16 October 2015|
AnswerShow all 5 answers
Response from VisionsGM | Property representative |
We have crib and pack n play upon advanced request, please mention your needs when making the reservation.
0
Votes
Robert H
7 July 2015|
Answer
Response from Nicole T | Property representative |
Dear Redsox2252, Thank you for interest at Country Inn & Suites Rochester-Brighton. Unfortunately we don't accepts pet in this hotel. Best Regards, Fernando
0
Votes
Room Tips
"higher floors have less noise"
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"If you desire clean don't stay here."
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"just don't go to this place"
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"Ask to see the room before agreeing to stay there."
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