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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,403 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Rochester Riverside
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Showing 1,393: English reviews
Cleveland, Ohio
Reviewed 2 March 2016

And the problem is easily fixable inside Legend's Sports Bar. So we're there for a Bruce Springsteen show at nearby Blue Cross Arena. Have lunch the at Legend's. Nice bar maid Suzy. She's a little bombed with a full bar, other diners. She's by herself. Come back after the show and there's Suzy who's evidently working a double shift. With...

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Thank 216TimG
Toronto, Canada
Reviewed 2 March 2016

We were there to attend the recent Springsteen concert and the hotel was full. Great location but for hotel that was full they didn't seem to have enough staff around. We saw long lineups at the front desk. Had to wait for elevators. The bar was very understaffed on a Saturday night and staff announced last round at 11:40 pm...

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Thank RalphW_10
Prescott, Canada
Reviewed 1 March 2016

Springsteen was the reason we were there and his concert was AWESOME!!! but the Radisson Riverside accomodations were not good at all. We got there just before check to a very long line up to check in, we decided to come back in an hour but the line up was even longer! We finally get our room that smelled of...

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Thank travelcause
CarlsonRezidor, online customer care at Radisson Hotel Rochester Riverside, responded to this review

We appreciate your feedback regarding the restaurant. We regret to hear you were not able to enjoy some dining before the concert. We have shared your comments and concerns with our team so the situation may be addressed to ensure that outstanding service and presentation is delivered. Please let us know if there is anything we can do to make...

Ottawa, Canada
Reviewed 29 February 2016

Good hotel, nice staff. Legends doesn't have enough people run a busy restaurant and some aren't the best at juggling more than one order at a time. I believe "I'll get to you, you're one of many" was used to explain slow service. Nice people though. The rooms need updating but it's not unliveable. Old drinks and beer bottles in...

Review collected in partnership with Radisson Hotels
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Thank lindsayw550
Reviewed 29 February 2016

Review collected in partnership with Radisson Hotels
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Thank Cheryl C
Cincinnatus, New York
Reviewed 29 February 2016

Review collected in partnership with Radisson Hotels
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Thank YardSaleMom21
St. John
Reviewed 28 February 2016

Was in town for the Springsteen concert and picked this hotel bc it was within walking distance to the Arena. Hotel appears to be in need of some major TLC . The windows in my room were so cloudy and dirty that I could hardly see out them... THe vents were filthy. Comforter on the bed was terrible Here are...

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Thank luvstj04
Reviewed 27 February 2016 via mobile

This was a last minute trip. I paid $76 the day of my stay. Check in and the girl at desk asks if I want a free upgrade. Of course I said yes. Got a King size sleep number bed. Great view from 12th floor overlooking the river. I was in town visiting an old friend and we went out...

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Thank Derek S
Reviewed 26 February 2016 via mobile

After complaining 3x about ppl partying on the floor, I was then informed there was a huge event with Djs til 1am. This was around 7pm & I told the staff I was 4 months pregnant and needed a quiet place to sleep. Around 2-4am ppl still loud and yelling, went out and asked ppl to be quiet and they...

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Thank UpstateSugar
CarlsonRezidor, Online Customer Care at Radisson Hotel Rochester Riverside, responded to this review

We are very sorry to hear about the problems that you faced during your stay. The Radisson Hotel Rochester Riverside and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.

New York
Reviewed 25 February 2016

I was in Rochester for business. The hotel was picked for me. I expected to have the same average experience devoid of character I've had countless times. I didn't. Both girls at the front desk were extra helpful, as soon as they heard I was hungry they told me to throw my bags and head out to a great joint...

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Thank Javier3382D

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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Region: United States > New York > Finger Lakes > Rochester
Price Range: ₹ 7,066 - ₹ 12,641 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travellers.
7 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverside rooms have nicer view, but city side noiser during weekdays but may be quieter over the weekends.”
rschauer, 23 Apr 2017 | Read review
“A room in any other hotel would be better than here”
CheckingItOut, 2 Apr 2017 | Read review
“Avoid at all costs.”
AROE77, 31 Mar 2017 | Read review
“Look elsewhere”
  • Desk chair - broken caster
  • Desk chair
  • Surface of desk
302jimp, 28 Mar 2017 | Read review
“Pick any hotel other than this one!!”
rich3677, 27 Mar 2017 | Read review
5 of 5