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Residence Inn Rochester West/Greece

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Traveller (55)
Room & Suite (59)
Dining (6)
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Overview
  • Excellent53%
  • Very good32%
  • Average8%
  • Poor7%
  • Terrible0%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Rochester West/Greece
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Offers from Residence Inn Rochester West/Greece
Special Offer: Member Rates
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
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Traveller rating
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LanguageEnglish
46
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7
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All reviewsmarriott pointsbedroom suitehot and cold optionsolive gardennext morningwe've stayedcomfortable staystaff was very friendly and helpfulfront desk staffinnskitchenettebethcouchfurnituredishwasherhighway
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1 - 5 of 90 reviews
Reviewed 3 weeks ago

Just an overnight short stay. Booked the one bedroom suite for 15,000 points (Great value) and was upgraded to the 2 bedroom suites thanks to Marriott Gold status. Wow ! huge rooms, clean, very well maintained. Olive garden restaurant across the hotel. Other shops are...More

Thank BliZZarD_CA
Reviewed 25 February 2018

My husband & I stayed between Jan 19-22 to spend time with his family. Suite: We stayed in a suite. It had an awkward entrance, likely due to the suite being at the end of the hall. The closet doors were not connected to the...More

Thank HappyHikerGirl
Response from lphillips2014, General Manager at Residence Inn Rochester West/GreeceResponded 26 February 2018

Thank you for choosing to stay at the Residence Inn Rochester West/Greece and providing your honest feedback on TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More

Reviewed 8 February 2018 via mobile

For a relatively new property, I was surprised at the conditions of some of the furniture and fixtures. There were stains on both the armrests on the sofa in my room...I am not going to guess from what. There was also a stain on the...More

Thank DianeHarris
Response from lphillips2014, General Manager at Residence Inn Rochester West/GreeceResponded 9 February 2018

We recognize your time is valuable and appreciate the feedback you have provided on TripAdvisor. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Rochester Residence Inn, I sincerely apologize for...More

Reviewed 7 November 2017

This is a typical Residence Inn with several room options. The location offers easy highway access and is across the parking lot from the Distillery that offers great dining options for all ages. (open late night as well). The hotel itself is nothing grand, but...More

Thank MAFestus
Reviewed 7 November 2017

Enjoyed a comfortable stay before flying out next morning from airport. Quiet, clean, comfortable. The menu for the evening was brats and beer. Had potato salad, popcorn, and wine available. The breakfast was a B grade. Better at Hampton Inn nearby. The staff were friendly....More

Thank SheltonMcBride
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 130 - US$ 224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Rochester
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 130 - US$ 224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Rochester
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (59)
Dining (6)
Questions & Answers
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RobertBlaize
22 April 2016|
AnswerShow all 3 answers
Response from Alex M | Reviewed this property |
You should double check with the hotel. When we stayed we paid a fee for our dog of $100 if I remember correctly. It was not refundable and still less costly then if we put him in a kennel. The was at the Residence Inn... More
1
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ErikTorontoCanada
27 March 2016|
AnswerShow all 2 answers
Response from IIbeach1 | Reviewed this property |
Technically yes, there is enough bed space. But nearly all of the sofa beds that I've seen are not suitable for anyone over 75 or 80 pounds. If your children are small and can share the space it can work. If you plan to... More
1
Vote
Room Tips
"I generally request to be away from the elevators"
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"All rooms appeared equal."
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"All rooms are good, hotel is in a cul-de-sac away from the major street. We slept next to elevator and never..."
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"Rooms in another hotel are probably better."
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