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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
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855 Reviews from our TripAdvisor Community

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Showing 848: English reviews
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Baltimore, United States
Reviewed 3 days ago NEW

Char has slipped in quality as is breakfast, but bar is vibrant and brunch seemed well attended. Perhaps should avoid weekends when events are scheduled at hotel......Oh wait a minute weekends are when events are usually scheduled-maybe just avoid.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert M
Pasquale C, Front Office Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

Dear Robert M, Thank you for taking the time to provide feedback on your experience. We apologize the breakfast quality in Char did not meet your expectations. We review all guest feedback with our management team and we strive to continually improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Pasquale C Front...

Penfield, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 6 September 2016

I had a wonderful stay, with a giant comfortable bed and a lovely view of the city from my balcony. Every staff member I came across offered a hello with a smile, which just makes you feel good. The restaurant and rooftop bar were tremendous! Food was great, neither was too loud, and just fun!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Terrance O
About Hotel's Favourite Review
jayrettberg, Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

We are so pleased you enjoyed yourself at our hotel. We appreciate you taking the time to review our property. Hope to see you in the near future.

Rochester, New York
Reviewed 1 week ago

Highly recommend this hotel and bar/restaurant- the staff - particularly Nick, Christina and Mary - amazing - they make us feel Like family - took care of us in a power outage situation - stay there as often as possible - our favorite

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Patrice C
Riverside, California
Reviewed 1 week ago

The Hotel is in a great neighborhood. I stayed here for two weeks it was well worth the stay. The staff is great! The workout room is good, with weights and lots of machines. The downstairs bar and restaurants is very good, food and service. The breakfast bar and service is great. The hotel has free parking and free valet...

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Helpful?
Thank Steven T
Miami Beach, Florida
Reviewed 1 week ago

I used to love going to this hotel, but it seems they put guests appreciation aside since this is such a busy hotel. I booked a double queen suite and ended up with a regular king room, traveling with a child I wanted her to have a place to sleep so I ended up on the couch while my family...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Shelly S
Pasquale C, Front Office Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

Dear Shelly S: Thank you for sharing your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments are viewed as an opportunity for us to learn from and grow as an establishment. We hope you will consider staying with us in the future....

Severna Park, Maryland
Reviewed 1 week ago

This is a very nice hotel located in a neighborhood away from the hustle and bustle. You can walk to a nearby art gallery, which is fabulous. The food at the hotel is very good as are the accommodations.

Review collected in partnership with DoubleTree by Hilton
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Thank lgilli2016
Philadelphia, United States
Reviewed 2 weeks ago

There is nothing I don't love about the Strathallan Doubletree! I will stay here every time I am in Rochester. Great rooms with balconies, 2 incredible restaurants onsite and extremely friendly and accommodating staff.

Review collected in partnership with DoubleTree by Hilton
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Thank maryaP4597VY
Houston, United States
Reviewed 3 weeks ago

The Strathallan is always a good experience. The people are always top notch, the beds are comfy, the food is always good You won't regret the decision to stay. I feel welcomed every time i stay. Always a pleasure!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 337traceys
Rochester, New York
Reviewed 3 weeks ago

Stayed at the Strathallan on New Year's day, the restaurants were closed, but the staff gave us a list of nearby restaurants. The room was clean and moderately sized. If you're coming in from out of town I think it's a nice area to stay in, I'm sure there are cheaper places to stay, but I do think you get...

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Helpful?
Thank Smmills1981
Rochester, New York
Reviewed 3 weeks ago

Just looking for a place near by a charity event to hang afterwards and crash. Worked out great. Especially with sunday brunch the next morning. Would highly recommend staying here. My girlfriend and i will be back for a couple more over nights

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mark F

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Near The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more   less 

Additional Information about The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Address: 550 East Ave, Rochester, NY 14607-2034
Region: United States > New York > Finger Lakes > Rochester
Price Range: ₹ 13,029 - ₹ 21,998 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Strathallan Hotel Rochester
Hotel Style:
#1 Business Hotel in Rochester
#1 Family Hotel in Rochester
#1 Romantic Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton staff and other travellers.
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Questions? Get answers from The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 2nd through 7th floors are quieter.”
 of 5 bubbles StevenT305, 13 Mar 2017 | Read review
“Good views everywhere”
 of 5 bubbles candy0008, 8 Feb 2017 | Read review
“Ask for a room on the street side.”
 of 5 bubbles 95stevew95, 31 Jan 2017 | Read review
“Make sure your room is not underneath the part of the restaurant that holds functions!”
 of 5 bubbles amm1010, 19 Jan 2017 | Read review
“Our room was on the front side of the hotel and provided a nice local and city view.”
 of 5 bubbles tedo51, 22 Dec 2016 | Read review
5 of 5