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Rochester Airport Marriott

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230 Reviews from our TripAdvisor Community

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There are newer reviews for Rochester Airport Marriott
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Showing 224: English reviews
Bloomfield, Indiana
Reviewed 27 March 2015 via mobile

Stayed at this Marriott location recently while on business. The property leaves a bit to be desired from the exterior, however, the inside is recently updated on on par with newer locations. My stay was brief while waiting for a connection at the airport, but this location had the most comfortable bed that I've slept on in a hotel in...

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Helpful?
Thank BloomfieldGuy
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to write about your experience at the Rochester Airport Marriott. I appreciate the feedback as it helps us know what our guests' preferences are and how we are performing. I'm delighted to hear that you had a great nights sleep and found the bed very comfortable. Thank you for staying with us and for...

Newport Beach, CA
Reviewed 16 February 2015

Hotel is currently being renovated, the newly done room was very nice. Workout room is in the basement with a low ceiling and no windows - extremely depressing. Conc. lounge breakfast very good as previously mentioned, this place is not close to the airport, stayed here while auditioning at Eastman, which is a 20 minute drive

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Helpful?
Thank redsoxnation949
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to write a comment about your stay. All feedback is welcome as it truly helps us know what our guests want and strive to always provide it. I'm happy to hear that you liked our guest room renovation. I understand your desire to have windows in the fitness center. Unfortunately, it's located in our...

Glenburnie
Reviewed 11 February 2015

rooms are being updated and very well done. So much more serene than before even the hallways. Learning to love the Lake Ontario su set photo behind the desk. I am always treated very well throughout my stay. Enjoying the new menu at Images except do miss the onion soup and especially the hummus. Try the Meatball and the greens...

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Helpful?
Thank Mammo64
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for such great comments. We are happy that our renovations have been so well received by our guests. If there is ever anything you need during your stays please don't hesitate to contact me directly. I appreciate your loyalty to our hotel! Laura Bennett, General Manager Direct Line: 585-295-2801

Tullahoma, Tennessee
Reviewed 2 January 2015

We stayed in the hotel for several days while visiting family in the area. It is my first time back in the hotel since 1995. The room we stayed in was comfortable and clean. The wi-fi and shower water pressure was excellent. The room's windows showed there age and during a windy period and they rattled constantly. We stayed during...

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Thank osulacam
Chicago, Illinois
Reviewed 23 December 2014

The hotel itself is a very average Marriott - dated and in need of renovation which they are currently undertaking. My guest room was spacious with typical Marriott décor - some rooms have safes and some do not, wifi is fine. The concierge room is a temporary space located behind the restaurant - the room and food are average, at...

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Thank SeeingTheWordFromORD
Glen Cove, New York
Reviewed 6 December 2014

I stayed here for a conference and the staff and property quality were consistent with Marriott standards. Each staff member I encountered during my stay greeted me with a "hello" and a smile. The property is a 10 minute shuttle ride from the airport.

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Thank kmbeluso
Rochester, New York
Reviewed 6 December 2014

First things first - this hotel is nowhere near the airport. Airport shuttle runs every half hour and takes 10-12 minutes via the interstate. Hotel is very nice and is about to go through a second, less extensive renovation beginning in December. Full service restaurant has quality food and room service is above Marriott standards. Breakfast served in EJ's -...

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2Thank traveltime841
Rochester, New York, United States
Reviewed 2 December 2014

I do events, large and small, and have always been pleased by the quality of food, attentiveness of servers and condition of the property. It is SO easy to get to, the bar is BEAUTIFUL and the rooms both clean and comfortable.

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Thank Christine G
Baltimore, Maryland
Reviewed 19 November 2014

I stayed here for a 4-day conference. The food was fantastic! The service was over the top! I felt as if I were on a cruise ship! At EVERY turn, every staff member greeted me with a big smile and asked if I needed anything. GREAT hospitality!

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2Thank Liza R
New York City, New York
Reviewed 19 November 2014

Gold Elite member with Marriott. I was on the 7th floor but unlucky to get a room right across the concierge lounge. There was constant pandaemonium starting at 6 am with cutlery and people noise. Otherwise, great hotel and rooms.

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Helpful?
Thank Tejtennis
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to share your experience at the Rochester Airport Marriott. I apologize that your service was not satisfactory and greatly appreciate your feedback. We have taken immediate corrective steps to minimize such disturbances in the future. I am confident we will provide you with an exceptional guest experience when your travels bring you back to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 

Additional Information about Rochester Airport Marriott

Address: 1890 W Ridge Rd, Rochester, NY 14615-2505
Region: United States > New York > Finger Lakes > Rochester
Price Range: ₹ 7,212 - ₹ 14,086 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rochester Airport Marriott 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Hotel Style:
#4 Family Hotel in Rochester
#4 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Rochester Airport Marriott staff and other travellers.
3 questions
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Michigan
6 months ago
Dobbs Ferry, New York
Birmingham, Alabama

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Questions? Get answers from Rochester Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No Views, Room was very quiet and comfortable”
 of 5 bubbles bobf160, 29 Sep 2016 | Read review
“Even right next to the elevators, it was nice and quiet”
 of 5 bubbles haley119ann, 13 Sep 2016 | Read review
“Ask for a room away from 390”
 of 5 bubbles Ready_For_Sun10, 21 Aug 2016 | Read review
“honestly they're all good, but in general we prefer to be as high up as possible for better views.”
 of 5 bubbles Jinxie617, 14 Aug 2016 | Read review
“rooms on one side are not as close to highway and no trouble with traffic noise”
 of 5 bubbles BonVoyage114, 11 Jul 2016 | Read review
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