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Rochester Airport Marriott

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Traveller (27)
Room & Suite (38)
Dining (1)
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Overview
  • Excellent46%
  • Very good42%
  • Average9%
  • Poor1%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Additional information
Offers from Rochester Airport Marriott
Special Offer: Book Your Summer Escape
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Offers from Rochester Airport Marriott
Special Offer: Book Your Summer Escape
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
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120
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26
4
8
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All reviewsthe concierge loungerochester airportlonghorn steakhouseplatinum membernice hotelmajor highwaycollege graduationroom service isworkout roombusiness tripgreece ridgefront desk staffon site restaurantfree shuttlerooms are comfortableminute driverestaurant bar
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1 - 5 of 273 reviews
Reviewed 4 weeks ago

We stayed here for 2 nights as part of a group convention. From the time of our reservation to checkout, everything went smoothly with no problems. Upon arrival staff were helpful and friendly. Our room was pleasant and for the most part we had all...More

Thank Mary C
Reviewed 16 March 2018 via mobile

Have been here before, and a platinum member. Checked in late, and asked for an upgrade and or double bed room. They put me in a king disabled room. You people need to listen better. When I told the desk person, that “Josh” didn’t listen,...More

1  Thank Doug D
Response from Laura B, General Manager at Rochester Airport MarriottResponded 16 March 2018

Thank you for taking the time to provide comments about your recent experience. I'm sorry that we failed to provide the service and experience that you have come to expect as a platinum member and deserve as a loyal customer. I assure you this is...More

Reviewed 8 February 2018

If you are a loyal Marriott member then you already know that is it hard to find a 'bad' hotel in their chain. So.... you are always thinking... why not save a little $$ with a Springhill or Courtyard versus a Marriott brand hotel. Well.......More

Thank jh1253
Reviewed 19 January 2018 via mobile

We stayed here for 3 nights over MLK weekend for a hockey tournament. Checkin was easy - there is a covered entrance for unpacking the car and plenty of parking near the hotel entrances. We upgraded to a one bdrm suite - we were given...More

Thank Giloolyp
Response from Laura B, General Manager at Rochester Airport MarriottResponded 22 January 2018

Thank you for the review of your recent stay. I appreciate the details of the service issue you encountered on your first evening so I may address them appropriately. We pride ourselves in providing excellent service. I'm sorry you didn't get the correct attention that...More

Reviewed 8 January 2018

My go to hotels are usually Marriott properties, but lately I have been extremely disappointed in the level of customer service and the cleanliness of the properties. So much so that I have started staying at other hotel properties. I decided to stay at the...More

Thank lorid120
Response from Laura B, General Manager at Rochester Airport MarriottResponded 9 January 2018

Thank you for taking the time to write a review about your recent stay. I'm delighted to hear that your experience was so positive from beginning to end. I assure you that your comments will be shared with the team and are truly appreciated. It...More

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Most Booked Properties in Rochester
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 143 - US$ 245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Rochester
#4 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 143 - US$ 245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Rochester
#4 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (38)
Dining (1)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
yibohuang
7 September 2017|
AnswerShow all 2 answers
Response from Mercedes W | Reviewed this property |
I think only service dogs are allowed. I would call them to make sure
0
Votes
ladyofgrammar
3 January 2017|
AnswerShow all 4 answers
Response from Laura B | Property representative |
Yes, all of our guest rooms have mini fridges. Please let us know if you will need anything else. We look forward to your visit! Laura Bennett, General Manager
1
Vote
rosalyna164
1 August 2016|
AnswerShow all 2 answers
Response from Deborah J | Reviewed this property |
I don't know what their policy is. I would ask them if they would.
0
Votes
Room Tips
"Side facing away from the street hotel faces is probably quietest. If you need connecting rooms, call ahead..."
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"Top floors are quieter"
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"My room was very close to the elevator but no hallway noise from it."
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"I was in room 515 next to the elevators -I didn't hear a thing"
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