We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY

Country InnsUS$ 117*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 120*
US$ 117*
Great Deal
US$ 120*
US$ 120*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Country Inn & Suites By Carlson, Rochester-Pittsford\/Brighton, NY
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

266 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 260: English reviews
Start your review of Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
 Click to rate
Schaumburg, United States
Reviewed 4 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank Angie K
Morrisville, Vermont
HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016

We stay here anytime we visit or pick up our daughter from Nazareth College and we are never disappointed. The front desk is friendly, the lobby is inviting, and the rooms are always clean, well appointed, with comfortable beds and good wifi. The breakfast is a clear cut above with several hot choices, including eggs, breakfast meats, and hot oatmeal....

 Report
Helpful?
Thank carefultraveler2014
About Hotel's Favourite Review
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Dear carefultraveler2014, Thank you for the wonderful review on our Country Inn & Suites, Rochester - East. I am delighted to hear that you enjoy our hotel as a regular guests. I'm glad our front desk shined though in customer services as well as our housekeeping team in cleaning the rooms so they are neat and tidy. I will pass...

Ridgefield, Connecticut
Reviewed 1 week ago NEW

We were lucky to book this Inn due to the high volume of traffic due to graduation weekend in Rochester. We were accommodated on the second floor (by my request) and the room was clean, fresh and exactly what we needed...a two room suite. I must also say, that having traveled to Rochester, regularly, for over 5 years, this was...

 Report
Helpful?
1Thank revrpb619
cxreny, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Thank-you for taking the time to let us know of your recent stay with us. We were so happy to hear that you enjoyed your experience. We take pride is offering the best service possible to our guest. We hope you will stay with us again if you are ever in the area.

Lake Havasu City, Arizona, United States
Reviewed 1 week ago

Excellent staff, quick and efficient, always had a smile and greeting. Fresh cookies always available along with coffee and tea. Rooms are clean and comfortable. Location was very convenient for visiting many locations throughout the city.

 Report
Helpful?
Thank Carol M
cxreny, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Thank-you for taking the time to let us know of your experience from your recent stay at the Country Inn & Suites, Rochester-Pittsford/Brighton. My staff and I are very pleased that you enjoyed your stay. We hope you will come and stay with us again if you are ever in the area.

Reviewed 2 weeks ago

We were in town for a baseball tournament and when checking in found out the hotel was under renovation. That aside the game stay was pleasant ,the staff was friendly and very accommendating. Our room was clean ,beds were comfortable,enough towels ,wash etc.in the bathroom.

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank Liz H
cxreny, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Thank-you for letting us know of your experience with us. I appreciate you taking the time to let us know how your stay was. I'm so happy to hear that your stay was pleasant, and the staff was friendly. We pride ourselves on offering the best service possible. I hope you will come back to stay with us again some...

Bayport, New York
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank Julie A
cxreny, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Brooklyn
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank Lawrence B
cxreny, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Morrisville, Vermont
Reviewed 4 weeks ago

We love this hotel. It is our "go to" place when we visit our daughter at Nazareth College. The rooms are spacious and well appointed and very clean. The breakfast is the best free breakfast we have ever had at any of the free breakfast hotels we've been. The oatmeal is fresh, the hot items are actually good, and the...

 Report
Helpful?
Thank carefultraveler2014
cxreny, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Thank you for taking the time to share your feedback. We apologize for the toilet issue you incurred during of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We look forward to another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please...

Rswell, United States
Reviewed 4 weeks ago

small room but perfect for a business traveler. Really close to the air port and UOR, Easy in and out, Quality breakfast, Fast internet and small fitness center. most importantly nice emolyee that always ready for any kind of help.

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank 479mings
cxreny, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future....

Reviewed 22 April 2017 via mobile

The hotel is currently under renovation. It is already pretty nice, but having seen the renovated areas, it is going to be absolutely beautiful once finished! We were so excited to get such an amazing deal on Hotwire, but alas, our experience was subpar. Walking into the room, it seemed clean. The furniture was a little worn, but not necessarily...

 Report
Helpful?
Thank Alexis C
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Thank you for reaching out to us. It is good to know that you were delighted with the hotel, the service you received from our staff, the cleanliness of the room and the breakfast. On the other hand, we apologize for the multiple issues you've encountered during your stay regarding the comfort of the bed, the air conditioning unit and...

55 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (20)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Hotel & Grounds (4)
Viewed
View from Room (1)
Viewed
Dining (8)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (3)
Viewed
Room/Suite (7)
Viewed
Other (6)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Rochester hotels
5.5 km away
Country Inn & Suites By Carlson, Rochester Airport - University Area
7.1 km away
Radisson Hotel Rochester Riverside
14.8 km away
Hampton Inn Rochester-Greece
Show Prices
Show Prices
Show Prices
6.1 km away
The East Avenue Inn & Suites
7.3 km away
Staybridge Suites Rochester University
6.9 km away
Hilton Garden Inn Rochester Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Rochester - Pittsford/Brighton, where guests are treated to comfortable rooms, thoughtful services, and a friendly atmosphere. Situated in the Brighton/Pittsford area is near major interstates 590, 490, and 390 plus the NYS Thruway I-90. The hotel's location in Rochester, New York is also convenient to the Greater Rochester International Airport (ROC) and lies within walking distance of fantastic shopping and dining at Pittsford Plaza and the flagship Wegmans Supermarket. During your stay, enjoy free high-speed wifi internet access, fitness center, a 24-hour business center and the complimentary, hot breakfast buffet. You can also easily visit the University of Rochester, the Rochester Institute of Technology, Nazareth College, and Seabreeze Amusement Park, all of which are a short drive from the Country Inn & Suites. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY

Address: 2835 Monroe Ave, Rochester, NY 14618 (Formerly Holiday Inn Express Rochester)
Region: United States > New York > Finger Lakes > Rochester
Price Range: ₹ 6,782 - ₹ 10,011 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY 3*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Carlson, Hotwire, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Cancelon, Cheap Tickets, getaroom.com and HotelsClick so you can book your Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Rochester Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn Express
Hotel Style:
#14 Business Hotel in Rochester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY staff and other travellers.
6 questions
Ask a question
3 months ago
7 days ago
Lincoln, Massachusetts
6 months ago
Gates Mills, Ohio
over a year ago
Gates Mills, Ohio
over a year ago

See all questions (6)

Questions? Get answers from Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all seems fine to me, for elderly in winter stay in main building”
chakanysp, 12 Mar 2017 | Read review
“Ask for a room towards the rear of the property away from the highway to minimize nearby traffic noise.”
markc320, 12 Sep 2016 | Read review
“If you must-upstairs only”
Eldergioe, 17 Jun 2016 | Read review
“request an updated room on second floor”
Leonid440, 8 Feb 2016 | Read review
“if you smoke you will want to request a first floor room to have quicker access to outside.”
69cc, 7 Jan 2016 | Read review
5 of 5
Country Inns
US$ 117* /night
View Deal
Hotwire.comUS$ 120
Expedia.comUS$ 120
PricelineUS$ 117
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates