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Hyatt Regency Rochester

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Traveller (3)
Room & Suite (9)
Dining (8)
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Overview
  • Excellent59%
  • Very good25%
  • Average8%
  • Poor8%
  • Terrible0%
Travellers talk about
“dinosaur bbq”(27 reviews)
“hotel restaurant”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12)
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12 results
Traveller rating
7
3
1
1
0
Traveller type
Time of year
LanguageEnglish
7
3
1
1
0
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All reviewsconvention centerdinosaur bbqhotel restaurantbreakfast buffetfront desk staffwedding receptionbusiness tripblue cross arenagreat customer servicedowntown arealoriconferencegarlandvaletbellmangarageballroom
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1 - 5 of 12 reviews
Reviewed yesterday

They did not give us what we reserved without asking for manager. Clerk recommended we go across the street to Riverside which other convention registrants reported had ants in inoperable elevators. We couldn't figure out how to turn off light over beds; insufficient bath towels

Review collected in partnership with Hyatt Hotels
Thank Marge G
Reviewed yesterday

From the moment I entered the hotel and it's directly off the inside parking garage, I felt welcome - first at the Front Desk, then to the room and the bar/restaurant. From the arrival time to my leaving, every single part of the stay was...More

Review collected in partnership with Hyatt Hotels
Thank John W
Reviewed 2 days ago via mobile

I stay here almost every alternate week and being a globalist, I do love this property and the hospitality offered. They do not have a concierge lounge yet but they do offer a full buffet breakfast. Rooms are nice and clean and the property is...More

Thank Akanksha C
Reviewed 4 days ago

I know right? Staying at the Hyatt Regency Rochester for our 30th? What are you thinking? I travel a bit and had enough points to stay at the Hyatt in the city where I've grown up. Our plan was to stay overnight and have dinner...More

Thank Christopher T
Reviewed 5 days ago

I had initially written a review based on my stay in December. Trip Advisor informed me (via six emails) that because the hotel had undergone a major renovation, reviews based on the old iteration would be removed per policy. However, my December stay reflected the...More

Thank murrayhill
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 169 - US$ 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Rochester
#7 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 169 - US$ 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Rochester
#7 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3)
Room & Suite (9)
Dining (8)
Business Centre & Event Rooms (5)
Questions & Answers
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ASczerba
15 August 2017|
AnswerShow all 2 answers
Response from I7926AHalm | Reviewed this property |
Sorry just saw this The pool was closed when I was there
0
Votes
gsanchez1952
4 June 2017|
Answer
Response from JeffreyFireIsland | Reviewed this property |
They have a shuttle
0
Votes
gsanchez1952
4 June 2017|
AnswerShow all 4 answers
Response from JacquiSanDiego | Reviewed this property |
Yes they have a shuttle, call them when you arrive at airport, it's usually a 15-20 minute wait.
0
Votes
Room Tips
"Top floors or rooms facing west towards the river are best."
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