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Lexington Hotel Rochester Airport

Booking.comUS$ 102*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 102*
US$ 101*
US$ 101*
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Lexington Hotel Rochester Airport
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371 Reviews from our TripAdvisor Community

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There are newer reviews for Lexington Hotel Rochester Airport
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Showing 363: English reviews
Baltimore, Ohio
Reviewed 19 September 2015 via mobile

Todd, Nicole and everyone was wonderful. Helpful and approachable. I'm on the road a lot and sometimes things just don't go as you plan. Todd was exceptionally understanding about my plight. Can't thank you enough. A clean room is very much appreciated. Thanks Lula. A fair rate for all that they offer with easy access to the highway. Thanks guys!

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Helpful?
Thank Donald G
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us and that our entire team was able to make your stay enjoyable.  It's something our staff takes great pride in and I will be sure to share your kind words. We do hope you will visit us again next...

Sydney, Australia
Reviewed 17 September 2015

Went here with my son for a hockey tournament that was a required location by the tournament organizers. It is a large complex and was quite busy. The rooms are serviceable but the one we were in had stains on walls and ceilings. The staff could use a bit more training. They are willing and want to serve customers but...

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Helpful?
Thank Rocky G
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Thank you for your recent review. I do apologize that your recent stay did not meet your full expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Our renovations are underway and moving quickly, so I do hope you will visit us again in the future and have...

Chicago,IL
Reviewed 13 September 2015

2 not so good Holiday Inn in a row at this time...may be I should rethink before go, anyway, because the remodeling it was dusty, had a chemical smell and not so friendly front desk. room was okay, bed sheets were clean, not the same for the bathroom, bathtub drainage didn't work at all, toilet seat broken. seriously? good thing,...

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Helpful?
Thank Ciganinha
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. Please accept our apologies that you were not 100% satisfied with your stay and room conditions did not meet your full expectations. I will be sure that all of these concerns are addressed by our team. We value your comments and welcome the opportunity to serve you again.

Reviewed 3 September 2015

We recently visited the Rochester area and stayed at the Holiday Inn at the airport. The staff was very nice and friendly but the condition of the hotel was not up to our standards. The hotel is not disabled friendly. My husband is disabled and they placed us on the second floor but their aren't any elevators in this two-story...

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Helpful?
Thank Jean K
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies that we did not meet your full expectations while staying at our hotel. We do appreciate your comments and I will be sure to address these with our team. We are currently in the process of installing an elevator in the lobby...

Whitby
Reviewed 29 August 2015

I will preface this review by saying we booked it off of Priceline for about 70% less than the price on the hotel website. For a hotel that cost us just over $50 for the night it was pretty good. If I paid more than me $80, I would have been disappointed given the repair work that was partially started...

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Helpful?
Thank 411Canuck
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Thank you for your review regarding your recent stay with us. I am pleased to hear you enjoyed your stay and comments regarding the service provided by our staff. I do apologize for any inconveniences due to the ongoing renovations. You will be glad to hear that the renovations are moving along quickly and next visit with us you will...

Cherry Hill, New Jersey
Reviewed 20 August 2015

Stayed in 2 room for this visit. The only rooms left were smoking ones the first night. The room was scary. The whole room was humid, which never changed even when I ran the AC all night. The carpet felt wet when I walked over it. The curtains were torn. We moved to a non smoking room for the second...

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Helpful?
Thank tomishungry
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies that you were not 100% satisfied with your room. We are currently working to provide the most comfortable stay for all of our guests with our ongoing renovations which I am confident will meet your full expectations. We do hope to have...

Rochester, New York
Reviewed 17 August 2015

Alright, so the hotel is under renovations, the upstairs looks pretty run down, little chips of drywall along the sides of the hall. Not much you can do about that, just in the process of improving the building, right? The rooms are clean enough, not top notch, but they do what they can with what they've got. The sauna is...

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Helpful?
Thank Jackson2731
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Dear Jackson2731 Thank you for your comments regarding your recent stay with us. I do apologize that we did not meet your full expectations during your visit. You will be pleased to hear that we are currently working to make enhancements with our internet and Wifi as we are always looking to continue improving our services. We do hope to...

Walnut Creek, California
Reviewed 13 August 2015

Renovations are underway, but I am not sure if that will save her. I hear that an elevator will be added. First floor room was moldy as were several others they showed us. There must be a moisture problem here. We finally found a suitable 2nd story room, with a great air conditioner. Not many accessible Electrical plugs for the...

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Helpful?
Thank Kevin H
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Thank you for your feedback regarding your recent stay with us at the Holiday Inn Rochester Airport. We are continuing our renovations throughout the hotel to provide the most comfortable stay for all of our guests which is including additional outlets throughout the guest rooms and the addition of an elevator to the second floor in the near future. I...

Orlando, Florida
Reviewed 8 August 2015 via mobile

I have had a Great Week at this hotel. The Food Service was wonderful. Each dish I has was more food then I should Eat. The rooms are extremely comfortable included refrigerator and microwave. Housekeeping Staff very polite. Thanks Cheryl my GRA. It has great shuttle service with quick pickup from the Airport. Front Desk staff was great a suggestion...

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Helpful?
Thank Jeneconnelly
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Dear Jeneconnelly, Thank you very much for your comments regarding your recent visit with us. On behalf of the entire staff here at the Holiday Inn Rochester Airport, it was a pleasure having you stay with us and am very pleased to hear you had a great visit here at the hotel as well as the many other experiences Rochester...

Orlando, Florida
Reviewed 7 August 2015

Stayed for a week for a golf event. Booked the room through priceline for $56. Stayed with two dogs and there was no charge!!! There is an awesome trail right next to the hotel too. The room was large and clean. It didn't have a fridge/micro, but when I asked the janitor brought them for me! There was no breakfast....

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Helpful?
Thank birdiegirl84
Todd L, Director of Guest Services at Lexington Hotel Rochester Airport, responded to this review

Thank you so much for your comments. I am glad you enjoyed the Erie Canal Trailway and had a great expirence staying with us. Visit us again soon the next time you are in the Rochester area! Safe travels, Todd L. Director of Guest Services

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Lexington Hotel Rochester Airport, conveniently located just off of I-390, and less than 2 miles from Greater Rochester International Airport. We offer spacious accommodations with all the comforts and services you would expect, while providing easy access to University of Rochester, Susan B. Anthony Museum & House, Blue Cross Arena, and Rochester Institute of Technology. Featured hotel amenities include an indoor heated pool, jacuzzi, and fitness center. Whether you're traveling for business or pleasure, stay connected with our complimentary Wi-Fi available throughout the property. Breakfast is served daily from 6:30 to 11:00am in our Brooks Avenue Grill. The Roc Bar & Grill, serving lunch and dinner, provides the perfect setting for socializing. Our well-appointed guest rooms provide extremely comfortable beds that will have you waking up re-energized and refreshed. A coffeemaker, hairdryer, 32 inch flat panel cable TV, HBO, and ESPN are just some of the amenities in every room that are yours to enjoy during your stay. Guests traveling with families will benefit from year-round savings with our Kids Stay Free Policy (18 and under in parent's room). Allow us to host your next business meeting or social event in one of our on-site conference rooms. With over 8,000 square feet of available meeting space, our property can accommodate any type of function, large or small. Our attentive staff will work with you to ensure your event goes smoothly, down to the last detail. For your convenience our hotel offers both smoking and non-smoking guest rooms. Pets are welcome - charges and restrictions apply. Our goal is to provide exceptional service, attention to detail, and a friendly and comfortable environment, not just a place to stay. An easily accessible location, affordable rates, exceptional customer service, and attention to detail make the Lexington Hotel Rochester Airport the perfect choice when visiting the Rochester area. Join our family at the Lexington Hotel Rochester Airport- you deserve it! Our Guests Come First SM ... more   less 

Additional Information about Lexington Hotel Rochester Airport

Address: 911 Brooks Ave, Rochester, NY 14624-3107
Region: United States > New York > Finger Lakes > Rochester
Price Range: ₹ 4,640 - ₹ 8,571 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lexington Hotel Rochester Airport 3*
Number of rooms: 279
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Also Known As:
Holiday Inn Rochester Airport Hotel Rochester
Rochester Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Lexington Hotel Rochester Airport staff and other travellers.
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Questions? Get answers from Lexington Hotel Rochester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The halls are sprawling. Make sure to request a room near the lobby if mobility is a concern.”
Canesfan46, 18 Apr 2017 | Read review
“Leave a tip for cleaning staff!”
67mustangAmherst_MA, 11 Apr 2017 | Read review
“Request the refurbished wing, which has microwaves and is all new. We were not offered those rooms.”
Abrub, 23 Jan 2017 | Read review
“Most of the rooms are on the ground floor and there are several wings, if there are several of you try to get them close together”
Hooville, 30 Dec 2016 | Read review
“choose a room away from the highway”
Trudypereira, 6 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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