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    Holiday Inn Express Rochester - University Area

    717 E Henrietta Rd, Rochester, NY 14623-1405
    Hotel website
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    6/8/2017 7/8/2017
    US$ 125
    US$ 122
    SAVE US$ 3
    US$ 125
    US$ 122
    SAVE US$ 3
    US$ 124
    Traveller (15)
    Room & Suite (9)
    Dining (4)
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    Overview
    • Excellent58%
    • Very good24%
    • Average14%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Rochester - University Area
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    Country Inn & Suites By Carlson, Rochester Airport - University Area
    533 reviews
    #11 of 29 hotels in Rochester
     
    Staybridge Suites Rochester University
    316 reviews
    #13 of 29 hotels in Rochester
     
    Hilton Garden Inn Rochester/University & Medical Center
    345 reviews
    #1 of 29 hotels in Rochester
     
    Hilton Garden Inn Rochester Downtown
    417 reviews
    #2 of 29 hotels in Rochester
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (41)
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    1 - 5 of 39 reviews

    Reviewed 2 weeks ago via mobile

    Excellent check in, the receptionist was friendly and cared about our stay in the area, and offered help with an airport snafu in the form of late check-out. The rooms areclean and quiet with comfortable beds and an excellent shower, there's a nice breakfast with...More

    Thank SenoraGilbert
    Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 1 week ago

    Dear Reviewer, Thank you taking the time to provide us with your feedback. We also thank you for staying at our property! I apologize that your experienced a cold pool! Being a heated pool, it should definitely be heated! We have since corrected the issue,...More

    Hotel's Favourite
    Reviewed 17 April 2017

    Our family of four stayed here on a trip to visit the University of Rochester. We had a good stay a couple of years ago at a Holiday Inn Express in California, and this Holiday Inn Express was able to satisfy us just as well....More

    1  Thank 20854Dave_K
    Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 19 April 2017

    Dear Reviewer, Thank you for taking to the time to provide us with feedback. We are happy to hear that you enjoyed your stay, and the elements of our property were satisfactory for you. Our apologies for the issue in your bathroom, we strive to...More

    Reviewed 3 weeks ago

    We checked into this hotel and immediately were happy with our stay. John at the front desk talked with us for over 15 minutes about Rochester. The kids loved him as well and left the desk saying "I hope i can work like him when...More

    2  Thank travelboi213
    Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 1 week ago

    Travelboi213, Thank you for this feedback! John smiled when I notified him of this review. I am happy to hear he provided a pleasant experience for you and your family! It's great to hear that John inspired your kids to work in Hospitality- it's a...More

    Reviewed 3 weeks ago via mobile

    I had a very nice stay at this hotel Miss Sarah and mr. John at the front desk were extraordinarily helpful and friendly. I was there for five nights the staff was courteous and warm. The breakfast in the morning with hot and well-balanced a...More

    Thank Lynne D
    Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 1 week ago

    Hi Lynne D! Thank you for taking the time to provide us with this feedback. I am happy to hear that both Sarah and John provided a good experience for you. It's also great to see that our breakfast was to your liking- we are...More

    Reviewed 6 June 2017

    Called hotel @ 9:05pm to get shuttle from Knoxville Airport. Waited & waited for shuttle, called 2 more times wondering where it was considering hotel is 4 miles away. Didn't get to hotel until 9:48pm. Younger gentleman at desk, had no name tag on, didn't...More

    Thank CYNDI S
    Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 4 weeks ago

    Dear Cyndi S, We apologize for the delay in our shuttle service. I am also sorry to hear that your status as a platinum member was not acknowledged. As a platinum member, it shows that you travel often and stay at our properties. With that...More

    Country Inn & Suites By Carlson, Rochester Airport - University Area
    533 reviews
    #11 of 29 hotels in Rochester
     
    Staybridge Suites Rochester University
    316 reviews
    #13 of 29 hotels in Rochester
     
    Hilton Garden Inn Rochester/University & Medical Center
    345 reviews
    #1 of 29 hotels in Rochester
     
    Hilton Garden Inn Rochester Downtown
    417 reviews
    #2 of 29 hotels in Rochester
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 122 - US$ 185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 105
    • Reservation Options
    • TripAdvisor is proud to partner with LaQuinta, Expedia, IHG, Booking.com, Orbitz, Priceline, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Holiday Inn Express Rochester - University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Rochester
    • Also Known As
    • La Quinta Inn & Suites Rochester South Hotel Rochester ,
    • La Quinta Inn And Suites Rochester South ,
    • Hampton Inn Rochester ,
    • Rochester Hampton Inn
    Add Photo Photos
    Traveller (15)
    Room & Suite (9)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (21)
    Bathroom (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Jim R
    31 May 2016|
    Answer
    Response from BeachTraveler1025 | Reviewed this property |
    I did not go into the pool but it's an adequate indoor pool. Hope that helps.
    0
    Votes
    bklynkell
    16 October 2015|
    Answer
    Response from Bob B | Reviewed this property |
    I believe they should, they seem very accomidating, but I didn't personally need one on my trip there. I would give them a call ahead of time. Have fun
    0
    Votes
    mspiegel
    11 August 2015|
    Answer
    Response from VisionsGM | Property representative |
    Hello, We appreciate your time to ask questions. We are still under renovation and projecting our renovations to be completed by mid-late October. We will be opening as a Holiday Inn Express on November 3 this year. It would... More
    0
    Votes
    Room Tips
    "Ask if it's by the ice machine. Good if you require ice constantly, noisy if you don't."
    Read review
    "Rooms closer to the elevators may hear more noise."
    Read review
    "Interstate on back side of hotel. Had no problem with the noise but I would request front side of hotel if..."
    Read review
    "Choose a different hotel"
    Read review
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