We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Rochester Downtown

Save
Share
Traveller (41)
Room & Suite (40)
Storyboard
Overview
Hotel website
155 E Main St, Rochester, NY 14604-1605 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Garden Inn Rochester Downtown
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 227.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Rochester hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c5e90448cbec434da1785da4eae9aaa8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":6988927,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65357466],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":10,"year":2018},"checkout":{"day":8,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":227,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c5e90448cbec434da1785da4eae9aaa8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":227,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":227,"highestMetaPriceDisplay":-1,"hotelName":"Hilton Garden Inn Rochester Downtown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM1ZTkwNDQ4Y2JlYzQzNGRhMTc4NWRhNGVhZTlhYWE4IiwiQUlLIjoiYjJkZDdkZmRiN2Q0NDcyYmFjMDBlZjU2NjdkZjUxMTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/10/2018", "checkOut": "08/10/2018", "lowestPrice": "US$ 227", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65357466":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (543)
Filter reviews
539 results
Traveller rating
355
127
38
9
10
Traveller type
Time of year
LanguageEnglish
More languages
355
127
38
9
10
Show reviews that mention
All reviewsstone streetparking garageconvention centerone way streetdinosaur bbqfront deskblue cross arenagreat hotelstrong museumrooms are comfortablecomfortable staylobby areamini fridgebusiness tripwould definitely stay here againeastman school of musicroom was large
FilterEnglish
Updating list...
1 - 5 of 539 reviews
Reviewed 5 days ago

Well. Theres Brown dirty smeared on the walls of a lot of the hotel rooms. The communication between the staff is inconsistent and seems a mess. The room wasn't cleaned when we arrived, and there were many miscommunications during that experience.More

Review collected in partnership with Hilton Garden Inn
Thank murphykg4
Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Rochester DowntownResponded yesterday

Dear murphykg4, We are very sorry we were not able to provide you with the quality of services and amenities you deserved during your recent stay. Please know that the problems encountered are not typical of our hotel and staff and will be addressed accordingly...More

Hotel's Favourite
Reviewed 8 August 2018 via mobile

Good clean rooms! Excellent service by the staff and good location! Parking sucks! Town was very busy! Would go again this summer! Good food🧟‍♀️🙎🏻‍♀️!! Very helpful staff and honest people!’like the area!More

1  Thank Mike D
Response from Emma O, Manager at Hilton Garden Inn Rochester DowntownResponded 10 August 2018

Hello Mike D, Thank you so much for taking the time to review our property. I am happy to hear that you enjoyed your stay with us I wil be sure to share your kind words with the staff, and we look forward to your...More

Reviewed 1 week ago via mobile

Besides being centrally located to attractions, a river walk, this hotel is close to many dining options. The staff was very helpful and the room was clean and comfortable. Thanks for a very nice stay HGI!

Thank Curiosity569956
Reviewed 1 week ago

Rooms were nice, but we had no hot water all weekend, ended up using family members room for showers. Breakfast buffet great value delicious food, lots to choose from along with fresh made omelets/ French toaat

Review collected in partnership with Hilton Garden Inn
Thank Daydream802688
Reviewed 1 week ago

Great stay visiting University of Rochester with my son. Really convenient for downtown and the University as well as a short drive to the Finger Lakes. Our room was clean and very quiet. We both had a very peaceful night of sleep. The lobby was...More

Review collected in partnership with Hilton Garden Inn
Thank kreese4
Response from EmmaO1856, Manager at Hilton Garden Inn Rochester DowntownResponded 1 week ago

Hi Kreese4, Thank you so much for your review of our property! We are delighted that you had a great time and your event turned out exactly the way you envisioned it! We pride ourselves on our customer service and our ability to "Wow" our...More

View more reviews
About
Description
Featuring an impressive lobby, a central arboretum and an enclosed glass atrium from basement to ceiling, the beautiful Hilton Garden Inn Rochester Downtown hotel boasts a prime location in the heart of downtown ...More Rochester, NY. We are just a short walk from the Rochester Riverside Convention Center and offer easy access to Rochester attractions including the Strong National Museum of Play. All of the inviting guest rooms and suites at this hotel in downtown Rochester, New York, feature complimentary WiFi, an ergonomic desk, a coffee maker, a microwave and a refrigerator. Stay productive in the complimentary 24-hour business center and plan a meeting or intimate wedding reception at this hotel in downtown Rochester, NY, with a board room, two flexible function spaces, a ballroom and creative onsite catering. Enjoy a delicious buffet breakfast in The Garden Grille and savor cocktails, local wines and grilled specialties in the relaxed and stylish Drifters LB. Buy snacks and sundries in the 24-hour Pavilion Pantry(R) or order something from our evening room service menu. Energize with contemporary cardio equipment in the complimentary 24-hour fitness center and swim in the heated indoor pool. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
106
Price range
US$ 166 - US$ 297 (Based on Average Rates for a Standard Room)
Location
United States > New York > Finger Lakes > Rochester
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
106
Price range
US$ 166 - US$ 297 (Based on Average Rates for a Standard Room)
Location
United States > New York > Finger Lakes > Rochester
Photos
Traveller (41)
Room & Suite (40)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Nearby
Nearby HotelsSee all 29 hotels in Rochester
Hyatt Regency Rochester
136 reviews
.05 km away
Rochester Riverside Hotel
153 reviews
.20 km away
Holiday Inn Rochester Downtown
97 reviews
.40 km away
Inn On Broadway
162 reviews
.65 km away
Nearby RestaurantsSee all 1,386 restaurants in Rochester
Dinosaur Bar-B-Que
2,147 reviews
.35 km away
Abbott's Frozen Custard
43 reviews
.23 km away
Branca Midtown
24 reviews
.22 km away
Fuego Coffee Roasters
15 reviews
.37 km away
Nearby AttractionsSee all 278 attractions in Rochester
The Strong National Museum of Play
1,919 reviews
.67 km away
Geva Theatre Center
295 reviews
.50 km away
Eastman Theatre
121 reviews
.57 km away
Blue Cross Arena
74 reviews
.48 km away
Questions & Answers
Ask a question
ManalSQ
17 January 2018|
Answer
Response from Peter I | Reviewed this property |
That I cannot accurately answer as I was at a conference and had no time to entertain use of the pool. Sorry
0
Votes
wxjeff
31 December 2017|
AnswerShow all 3 answers
Response from Sincgars |
Yes yes yes I walked/ran to the YMCA every day. And had box seats at events in the main hall. I walked to all events (wearing a suit). I loved the area. So much history. Jeff
1
Vote
Kita_Marz
19 December 2017|
Answer
Response from HGIDOS | Property representative |
Hello Kita, Chef is finalizing the menu this afternoon. There will be a great variety of items on the menu including Prime Rib, Seafood, most likely a chicken dish, vegetarian options, many different side dishes, salads and... More
0
Votes
Room Tips
"Hard to say with the construction across the street."
Read review
"206 faces a wall."
Read review
"3rd floor odd numbers face the street even numbers face the atrium"
Read review
"My best tip would be not to stay here."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing