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Quality Inn Rochester Airport

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Traveller (43)
Room & Suite (43)
Dining (4)
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Overview
  • Excellent14%
  • Very good27%
  • Average24%
  • Poor15%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
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Reviews (188)
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Reviewed 3 March 2015 via mobile

Last week me and my mom stayed in a 2 bed hotel room. The lobby was nice although it smelled like smoke (the owner/manger smokes). The room didn't have a pleasant smell either. but the room was clean! the heat worked amazingly!! the wall between...More

Thank nialashai
Reviewed 27 January 2015

The first thing that strikes you as you enter the lobby is the overwhelming smell of ammonia and it goes downhill from there. Our room was at the rear of the hotel with a wonderful view of the railroad tracks. The exterior doors were all...More

Thank Tom B
Response from Dawn R, General Manager at Quality Inn Rochester AirportResponded 28 January 2015

Dear Tom, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I appreciate you sharing your experience with us....More

Reviewed 23 January 2015

What can I say? It's an airport Quality Inn. Not a place for your honeymoon, but for a decent room and bed near the airport, you can do a lot worse. Our room was clean, well appointed and included a refrigerator. Nice TV, but no...More

1  Thank Michael A
Response from Dawn R, General Manager at Quality Inn Rochester AirportResponded 28 January 2015

Dear Michael, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

Reviewed 21 January 2015 via mobile

Working at a hotel I always tend to have high expectations whenever I stay at another property. This hotel was more than accommodating and even smelled wonderful as you walk down the hallway to your room. Some of the carpets seem new but others look...More

Thank Michael R
Response from Dawn R, General Manager at Quality Inn Rochester AirportResponded 28 January 2015

Dear Michael, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. I am pleased to share with you that we are starting an upgrade program, which does include replacing the corridor carpet. I believe that you...More

Reviewed 18 January 2015

Hotel, room, breakfast and front desk were nice enough but when the heat hasn't been turned on in your room (at least for 24 hours) and it's zero degrees outside, it makes for an extremely unpleasant experience. We checked in at approximately 7:30 PM and...More

1  Thank symsdad
Response from Dawn R, General Manager at Quality Inn Rochester AirportResponded 21 January 2015

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. It is my pleasure to share with...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$ 66 - US$ 117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 66 - US$ 117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (43)
Room & Suite (43)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Kiersten G
16 March 2015|
Answer
Response from HLopata | Reviewed this property |
I am not sure
-1
Votes
Room Tips
"Go to another hotel"
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"Not sure there is one"
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"Rooms facing the courtyard may be quieter."
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"Dont get the doubble beds for 2 people."
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