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Holiday Inn Express East Greenbush (Albany - Skyline)

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157 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express East Greenbush (Albany - Skyline)
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Showing 154: English reviews
Eastbourne, United Kingdom
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 June 2014

We only stayed here one night on our way to Niagara Falls but I wish it could have been longer. High standard room and service. Breakfast room, food and ambiance just great. Cleanliness exceptional. Free WiFi. Staff were great. Also a quiet location with great views over Albany.

Helpful?
Thank bettysmate
KeshaGeneralManager, General Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear bettysmate, On behalf of the entire team here, at the Holiday Inn Express Albany Skyline, thank you! We too wish you could have stayed longer. We look forward to seeing you during your next adventure. Kesha Legg - General Manager More 

New York City, New York
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 3 June 2014

Large, comfortable room with separate sitting area. Bedding was comfortable, although pillows need to be replaced. The breakfast was typical of this type of hotel, and was kept clean and well stocked. Bonus...nice view of Albany.

Helpful?
Thank moprep
KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear moprep, Thank you for staying with us, and for the insight on your experience while in the Capital Region! We are currently replacing pillows through-out the entire hotel, and we could not agree with you more! We have a fantistic breakfast attendant, who puts forth such care and personal touch to the breakfast experience. I am glad you noticed!... More 

Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

My husband and I stayed here when our son graduated from U of Albany two weeks ago. We were very pleased. Our hotel room was clean and very spacious. The staff was very helpful and friendly. It was close to downtown Albany and it was directly down the street from Walmart and other stores. The complimentary breakfast in the morning... More 

Helpful?
Thank MelRose6710
KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear MelRose6710, First, most important, congratulations on your grandson's graduation! We are thrilled to have shared this milestone with you, and your family. Thank you. Additionally, the entire team is pleased to hear you had a comfortable experience while staying at our Express. Thank you for taking the time to share. Kindly, Kesha Legg - General Manager More 

Adams, Massachusetts
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 May 2014

Was taking the Yankee Trails bus to NJ for a cruise. Stayed over night. Great location for getting to the bus. Clean & friendly. Did not use the pool but it also looked clean. Sports bar in next parking lot , an easy seconds walk. Great view of Albany. Plenty of free parking. Will be using again when the time... More 

Helpful?
Thank girlyouk
KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

girlyouk, On behalf of the entire Service Team, thank you! We enjoy the feedback and hope you, and all of our guest's, know we make evey effort to react, correct or improve the service experience daily. We hope you had a fabulous cruise! Kesha General Manager More 

Toronto
Level Contributor
192 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 401 helpful votes
Reviewed 16 May 2014

I stayed for a night while traveling through Albany. There is nothing within walking distance of the hotel except a restaurant basically in the parking lot. However, after eating there, I wouldn't reccomend it. The hotel is fine. The room was spacious, and clean. The bed was OK, but a little soft for my liking. Everything worked including the flat... More 

Helpful?
Thank ToSquareBob1
KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

ToSquareBob1 We are honored you chose to stay with us while in the Rensselaer, NY area. The team here is appreciative of your review also, as it allows each of us to improve. We wish you safe travels SquareBob1, Kesha legg Gneral Manager More 

Potomac, Maryland
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 May 2014

We called in the afternoon to confirm our non-smoking room with 2 queen beds and were assured it didn't matter when we arrived. We did so at 9 pm and first were told we'd be on the second floor but then were told they had a better room for us (something fishy about their story). We were given a room... More 

Helpful?
2 Thank Laura R
Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello Laura R, Thank you for addressing your concerns with our hotel. I can assure you that your experience was an exception to the outstanding service we pride ourselves on. Isolated on our second floor in the east corridor we do still have smoking rooms. This is to accommodate those who prefer this option, while separating those who do not.... More 

the villages, florida
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 April 2014

Always stay at this hotel when in the Albany area. The location, service, check-in (Gina), the breakfast and the room are always great. Despite numerous stays, I've yet to use the pool but enjoy the limited fitness room. Will always stay at this hotel when in the Albany area.

Helpful?
Thank buddy m
Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello buddy m, Thank you for both writing a review and your loyalty to our property. Gina is a great team member and we will pass along your kind words to her! Also, it's great to read you enjoyed your room. Our housekeeping staff works very hard to make sure rooms are kept clean. Please always feel free to look... More 

New Jersey
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 April 2014

A comfortable standard hotel, with good service and a nice pool and whirlpool. I knocked off a star due to the breakfast (all highly processed food; pretty unappetizing). A refrigerator in the room would have been helpful. But overall I found it a pleasant stay and would return.

Helpful?
Thank J05186
Leesville, South Carolina
1 review
Reviewed 11 April 2014

I talked to the sales manager to book my room. I asked if there was a shuttle from the airport. He told me that there was a $15 charge. I said ok and that I needed a ride back to the airport. I thought everything was set. The day before departure I went to the front desk to confirm my... More 

Helpful?
Thank R C
KeshaGeneralManager, General Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear J C (Atlanta), Thank you for taking time to post your review about your stay with our hotel. I’m sorry you feel that you had private information given out. I take guest privacy very seriously so I immediately investigated this and would like to address the facts I found in researching your stay/experience. I would like to ease your... More 

New Castle, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 February 2014

I stayed at the hotel Feb 25-28. The last night I was there, the place was so noisy, I couldn't sleep at all! I'm talking 2 am and it was so loud the tv couldn't drown out the sound. I called the front desk and they admitted they had many calls, but they did nothing! I talked a girl on... More 

Helpful?
2 Thank llyoung68
Thomas G, Director of Sales at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Hello llyoung68, I'm sorry to hear that noise at the hotel caused you to lose some sleep. Please know that caring for our guests is our number one priority. I'm sure you can imagine when sold out, it is hard to control the noise level of every guest. We do have a strict quiet hours policy and enforce this when... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites-Albany Skyline is conveniently located 3 miles from downtown Albany. The hotel features an indoor pool, fitness center, business center, meeting space to accommodate up to 120 people and a free breakfast bar included in all rates. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning. Visit Rensselaer, NY and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express East Greenbush (Albany - Skyline)

Address: 8 Empire Drive, Rensselaer, NY 12144
Region: United States > New York > Rensselaer
Price Range: ₹ 7,455 - ₹ 9,849 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express East Greenbush (Albany - Skyline) 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express East Greenbush (Albany - Skyline) Hotel Rensselaer
Holiday Inn Rensselaer
Holiday Inn Express Rensselaer
Rensselaer Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express East Greenbush (Albany - Skyline) staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express East Greenbush (Albany - Skyline) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the Hudson Valley.”
 of 5 bubbles dianel103, 15 Oct 2016 | Read review
“Avoid a room over the main entrance so you have a nice view.”
 of 5 bubbles skinc51, 29 Aug 2016 | Read review
“Ask for a room facing toward Albany. Rooms on the opposite side face the interstate.”
 of 5 bubbles RussA382, 17 Jun 2016 | Read review
“Ask for a room in the middle of the hall if you're bothered by noise, I'm not, I slept like a log!!”
 of 5 bubbles ginas442, 5 Apr 2016 | Read review
“"The view" is the city of Albany and parking lot, so don't pay extra for it.”
 of 5 bubbles Traveller300072, 1 Apr 2016 | Read review
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