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Holiday Inn Express East Greenbush (Albany - Skyline)

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157 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express East Greenbush (Albany - Skyline)
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Showing 154: English reviews
Okinawa, Japan
Reviewed 27 August 2014

Stayed here for a few days last week. It was a decent hotel for a good price. They have a fairly robust breakfast bar and coffee on tap all day/night. It's located really near shopping and other eating spots.. (Avoid that Sports place... Ughhh). The rooms were a little worn, but it was clean. The Beds are a little soft...

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Helpful?
Thank Mick M
Sparkill, New York
Reviewed 16 August 2014

Was here for 3 nights with friends. Even though we arrived early our room was ready. It was spotless! The front desk staff went above and beyond in finding and printing out directions for us as well as making suggestions to attractions in the area. Breakfast in the morning was very good. You could pretty much have your choice of...

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Thank itinerent
New York
Reviewed 14 August 2014

I recently spent a night at this hotel...just one night but it was very nice...if you can, ask to stay on the top floor with the view of Downtown Albany. The other side of the building faces the road. Everything was relatively clean. The sheet did have what looked like a bloodstained drop on it but I didn't notice it...

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1Thank icman
IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear icman, Thank you for taking the time to express your thoughts and concerns. We are glad you liked the cleanliness of our property. We're sorry for the shortfalls you have noticed during your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed...

Wilton NH
Reviewed 7 August 2014

The room was clean bathroom spotless and as advertised King Suite. But this is what you expect from HI Express. Stayed 2 nights was in town for family Reunion 50th wedding anniversary. When first arriving was a little concerned the woman at front desk was not in my view dressed professionally. She was a heavy set woman who was wearing...

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Helpful?
Thank 2cool2
IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear 2cool2, Thank you for taking the time to express your thoughts and concerns. We're sorry you were not well satisfied with your overall stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we hope you give us another chance...

Spanish Fork, Utah
Reviewed 5 August 2014

This is your typical HI Express. The rooms were clean and adequate. The breakfast was the same as every other location. My stay was just average. Definitely not bad by any means, but wasn't excellent either.

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Helpful?
Thank Joshua M
IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear Joshua M, Thank you for taking the time to post a review of our property. We are so pleased you had a pleasant stay. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your...

Catasauqua, Pennsylvania
Reviewed 4 August 2014

This hotel offers just enough of everything to make it a place to return to! The rooms have (always) been specious and clean. The desk personal are extremely helpful ( through internet fiascos!), and the breakfast buffet is quite adequate but very well stocked and managed . Plasticware and plates are conveniently displayed for guest use - great when you...

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Thank nem0211
Sykesville
Reviewed 28 July 2014

We spent two nights here while attending a nearby geocaching event in Pittsfield, Massachusetts. There was no a non-smoking room available when we checked in, but the desk clerk worked the room plans so we could get what we reserved. No microwave or fridge in the room, which was a down-check. WiFi was reasonably fast, room amenities were good otherwise,...

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Thank Eric A
IHGCare, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear Eric A, Thank you for your candid review. It is lovely to hear you found the rooms clean and quiet. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. Your feedback allows us to monitor and improve our service continually. Thank you again for your comments....

Mount Pleasant, Wisconsin
Reviewed 22 July 2014

I stay here occasionally when in Albany. This past time, I was able to get the top corner room overlooking the skyline. Awesome view, and since it is a corner room, quieter and it had more space. There are restaurants newarby and a Walmart and Target down the street. It is very convenient.

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Thank jlxnr
Ithaca, New York
Reviewed 8 July 2014

Stayed here a couple of days. Really super staff, from front desk to the person that services the breakfast buffet. Very friendly and efficient. Room are a good size but a little tired. The entire hotel could use some updating. Breakfast buffet was excellent.

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1Thank Outdoorguy2
KeshaGeneralManager, Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear Outdoorguy2, The entire team here at the Holiday Inn Express Albany Skyline, is thrilled to hear you enjoyed your stay and that they all made it comfortable with their hospitality. We will make every effort to enhance the room quality and comfort. Kindly, Kesha Legg - General Manager

Reviewed 6 July 2014 via mobile

This is a small HIE, there are no suites available....don't expect an upgrade...but they will give you 500 point OR a bag of goodies with ONE water bottle (regardless of number of ppl). It runs by a private company and from the look of it. It looks like a fancy motel...that was converted to a HIE! The rooms are very...

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Thank Bewell4you
KeshaGeneralManager, General Manager at Holiday Inn Express East Greenbush (Albany - Skyline), responded to this review

Dear Bewell4you, We also wish we had had more rooms, maybe a 4th floor! As an IHG Rewards Member you deserve spoiling when every possible! I am apologetic that the gift bag versus the 500 points was not perceived as valuable. The good intention, is to simply say thank you. We will make every effort to improve, and are grateful...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites-Albany Skyline is conveniently located 3 miles from downtown Albany. The hotel features an indoor pool, fitness center, business center, meeting space to accommodate up to 120 people and a free breakfast bar included in all rates. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning. Visit Rensselaer, NY and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express East Greenbush (Albany - Skyline)

Address: 8 Empire Dr, Rensselaer, NY 12144-5728
Region: United States > New York > Rensselaer
Price Range: ₹ 7,351 - ₹ 10,005 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express East Greenbush (Albany - Skyline) 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express East Greenbush (Albany - Skyline) Hotel Rensselaer
Holiday Inn Rensselaer
Holiday Inn Express Rensselaer
Rensselaer Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express East Greenbush (Albany - Skyline) staff and other travellers.
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Questions? Get answers from Holiday Inn Express East Greenbush (Albany - Skyline) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the Hudson Valley.”
 of 5 bubbles dianel103, 15 Oct 2016 | Read review
“Avoid a room over the main entrance so you have a nice view.”
 of 5 bubbles skinc51, 29 Aug 2016 | Read review
“Ask for a room facing toward Albany. Rooms on the opposite side face the interstate.”
 of 5 bubbles RussA382, 17 Jun 2016 | Read review
“Ask for a room in the middle of the hall if you're bothered by noise, I'm not, I slept like a log!!”
 of 5 bubbles ginas442, 5 Apr 2016 | Read review
“"The view" is the city of Albany and parking lot, so don't pay extra for it.”
 of 5 bubbles Traveller300072, 1 Apr 2016 | Read review
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