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Mercury Grand Hotel

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180 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Niagara Falls, NY
Reviewed 1 June 2012

We stayed at the Clarion when we were visiting our son at college for the weekend. It was the last resort as we were visiting on a holiday weekend and every other place was booked or very expensive. The hotel is in a decent part of town. Check in was quick and the room was easy to find. Much like...

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1Thank dak1124
Berkeley, California
Reviewed 20 May 2012

Here for Vassar graduation. The bad: Toilet didn't flush, but they did fix it quickly. Wallpaper peeling, water damage visible on ceiling. Water temp in shower variable, when not expected. TV old model. Breakfast included but everything super sweet, except for rubbery sausage patties and soggy scrambled eggs. The good: beds and pillows. Won't stay here again.

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2Thank Cantorpam
Bolton Landing, New York
Reviewed 20 May 2012

We stayed here for our daughter's graduation from college. If it were not graduation weekend we NEVER WOULD have stayed here but everywhere else was booked. The rooms have not been updated in over 20 years. The sheets were very thin, there were holes in the sheer curtains, and cracks in mirrors. This hotel is very run down and needs...

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2Thank DebA402
Longmeadow, Massachusetts
Reviewed 13 May 2012

After booking through Expedia on a discount not knowing the name of hotel, I then read the reviews of the Clarion here. I was afraid I had made a terrible mistake. I have done this through Expedia before and was very satisfied. The hotel was very good! Yes the hallway rug looked old, yes the hall ceiling was missing a...

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1Thank Graham B
New York
Reviewed 1 May 2012

Mold and Disrepair I attended a conference here, but chose to eat and sleep elsewhere because I read the reviews. Thank goodness for Tripadvisor. After seeing the common areas of the hotel, I shudder to think what the sleeping rooms are like. The property appears to have a serious moisture problem. One of the ladies rooms has mold growing up...

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1Thank Susanarl
Greenwood Lake, New York
Reviewed 1 May 2012

Although the people working there were very nice, the place was very shabby and run down. It was almost as if someone had tried to take over but didn't really know how to do it. We were there for a weekend conference. The same food was served all weekend and was not good. They kept running out, as well. Our...

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1Thank Patricia B
New York City, New York
Reviewed 26 April 2012

True the place needs WORK, no refrigs, no microwaves, no balconies,no elevator. Expect to do some walking to your room. But housekeeping was right on top of things, even called the room every day to see if I needed service and If they could clone Jeanine at the front desk she was terrific. The other front desk people need to...

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Thank JustVisiting091
PA
Reviewed 22 April 2012

Awful. It seemed okay at first until I turned the corner. It was run down and old but not too bad. Then I opened the door... There was an abundance of toenail clippings on the floor by the bed. The floor appeared to have been vacuumed eons ago, if that. There was even a tampon wrapper on the floor. There...

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1Thank Cat W
Wenham, Massachusetts
Reviewed 21 April 2012

I stayed here with my family and the rooms were average, the TV was outdated (we stayed in a double queen non-smoking). The refrigerator DID NOT work at ALL it was actually hot inside it. Room service people were nice the first time I stayed, the second time I told her we were leaving in 5 minutes and I was...

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1Thank Jon B
Montpelier, Vermont, United States
Reviewed 15 April 2012

The lobby qualifies, but the stains on the walls, smelly hallways and peeling wallpaper make the hotel's 3-star rating a sham.

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1Thank John H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Mercury Grand Hotel

Address: 2170 South Rd, Poughkeepsie, NY 12601-5847 (Formerly formerly Clarion Hotel )
Region: United States > New York > Poughkeepsie
Price Range: ₹ 5,906 - ₹ 10,454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercury Grand Hotel 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Poughkeepsie
Best Western Poughkeepsie
Poughkeepsie Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Mercury Grand Hotel staff and other travellers.
1 question
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Sag Harbor, New York

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Questions? Get answers from Mercury Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room some place else are probably better”
 of 5 bubbles JohnRCentralVermont, 5 Sep 2016 | Read review
“Ask for a room that face the parking lot.”
 of 5 bubbles ClaireLight888, 18 Jul 2016 | Read review
“No elevators so request ground floor if you don't want to lug your luggage up flights of stairs”
  • Tube tv, no remote, hotel advertises flat screen tv
  • Rust in bath tub
  • Ceiling in bathroom
 of 5 bubbles RobKeri2, 5 Jul 2016 | Read review
“don't - wifi was slow as Heinz Tomato Catsup.”
 of 5 bubbles OneJollyFriar, 26 Oct 2015 | Read review
“sleep in your car rather than in this hotel”
  • broken drapes
 of 5 bubbles Queen_Mother54, 21 Oct 2015 | Read review
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