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Mercury Grand Hotel

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Traveller (51)
Room & Suite (24)
Dining (4)
Overview
  • Excellent14%
  • Very good14%
  • Average9%
  • Poor18%
  • Terrible45%
9 Nov 2016
“Poor food”
11 Oct 2016
“Better to sleep in your car than here!”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (179)
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LanguageEnglish
25
25
17
32
76
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101 - 105 of 175 reviews
Reviewed 4 March 2012

Read the other reviews ! This place is horrible. Leaking roof, dirty rooms and lobby. The hot breakfast was absolutely terrible. Website promises bacon or sausage....none ! O.J. was watered down to the point of it not tasting anything like O.J. Bread was stale. Coffee...More

2  Thank Glenn M
Reviewed 22 February 2012

The only thing I can trully think to say is that the owners of this place must have strong ties to the local building inspectors and health department, as this place needs to be condemed and the owners sued for pain and suffering for anyone...More

3  Thank nosugarcoating
Reviewed 15 December 2011

This hotel is quaint, clean and my room has always been very nice. Lena, Sanjay( manager) has always been nice and courteous to me. Food is good and other staff are pleasant.

Thank Fanni07
Reviewed 26 November 2011

One of the most customer-insensitive hotels I have ever stayed at. Came in late and was assigned a room at the end of the longest hall. Carting two large bags, I arrived only to find the key card didn't work. After a long process, I...More

2  Thank MichaB30
Reviewed 9 November 2011

There was no elevator and no one even offered to help us to our room on the 2nd floor with our bags. It was like they closed the doors in 1972 and reopened yesterday. Accustic ceiling tiles, mold and basic disrepair. The lack of fire...More

1  Thank terry a
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About
Amenities
Top amenities
Free Parking
Breakfast included
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$ 89 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 89 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (51)
Room & Suite (24)
Dining (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Francine C
4 July 2015|
Answer
Response from Laura B | Reviewed this property |
Who knows? The staff is not trained nor professional. Every room had different things missing from it. Horrible hotel.
0
Votes
Room Tips
"Room some place else are probably better"
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"Ask for a room that face the parking lot."
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"No elevators so request ground floor if you don't want to lug your luggage up flights of stairs"
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"don't - wifi was slow as Heinz Tomato Catsup."
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