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579 State Route 3, Plattsburgh, NY 12901
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Traveller (93)
Room & Suite (52)
Dining (21)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites Plattsburgh
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 14 hotels in Plattsburgh
Location
Cleanliness
Service
Value
We are a brand new hotel in Plattsburgh, NY by Fairfield Inn & Suites Marriott. In an ideal location off interstate 87, we are here to make sure you travel with confidence at an exceptional value. On the Northern edge of the Adirondack Park, we have plenty of sites to see during your stay with us. We are looking forward to welcoming you here at your home away from home, where we offer amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your trip, and fitness facilities that include a pool and exercise room. Get a head-start on your day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. You'll always find the best service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling
Golf course
Children's television networks
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Hiking
Ski rentals
Ski school
Skiing
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, French
Hotel links
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132Reviews4Q+A19Room tips
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Most Recent
handyspanner wrote a review 8 Sep
Stevenage, United Kingdom449 contributions223 helpful votes
Stayed here for two nights on our NY State road trip, I must be honest and say that prior to arriving, and after reading the reviews, I was a little sceptical of my expectations, what we found was totally opposite and there was no need for concern. Reception could not be faulted on arrival, checkin was straight forward and within minutes we were on our way to the room. The room was large, actually looked like a suite but without the sofa, was clean and well maintained. As usual the bed was exceptional comfortable and provided a great place to sleep and relax. The bathroom was large with a great walk-in shower with an exhilarating shower. Both room and bathroom looked as though they had been recently upgraded with furnishings and carpet. Breakfast, which had received poor reviews previously, could not be faulted. There was plenty of selection and choice and the area was clean with many empty tables. One area for comment is the hallways, on our floor most of the light fitting shades were damaged and should be replaced, as it lowers the tone of what should be a great experience. I would recommend the Fairfield in Plattsburgh for a comfortable and relaxing stay
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Date of stay: September 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Doug E wrote a review Jun 2022
Peterborough, Canada24 contributions6 helpful votes
Hotel's Favourite
Room, amenities, location and staff were great. Breakfast was a bit of a disappointment. Probably the poorest I have ever seen at a Marriott chain. Very limited choices and luke warm coffee. There was a toaster on the counter but absolutely nothing to toast. Would stay again but maybe go out for breakfast.
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Date of stay: June 2022
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dottie H wrote a review 4 Sep
Syracuse, New York679 contributions99 helpful votes
+1
Passing through, only stayed one night. Very nice clean room. Comfortable bed, separate sitting area with tv. Microwave, mini 'fridge and extra bedding in the closet. Plenty of parking on property with charging stations for electric cars. Restaurants within walking distance. Slept in, didn't catch breakfast. Would definitely stay here again when in the area.
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Date of stay: July 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Coastallife wrote a review Aug 2022
Oakville, Canada101 contributions64 helpful votes
If you have to stay in Plattsburgh, which I don’t recommend, then this is a reasonably good hotel. We often stay at Marriott hotels and they are fairly reliable. The room was fine in this one, but the breakfast was not up to their usual standards.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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eugene s wrote a review Aug 2022
New York City, New York68 contributions36 helpful votes
The hotel is in a good location but we sat on their outside patio only to find the door was not working to get back inside- the next door wasn’t working with either so we walked back to the front entrance. At 9:30 pm the toilet flusher broke — no maintenance person on staff so we could not use the toilet without opening the tank and manually making it work. Breakfast was the worse- no kitchen so it was microwaved pre made something in wrappers. No bread to toast although there was a toaster on display. They had pre-packed something they called scones?? Had the terrible coffee and left for Dunkin up the street. If you go the other way Starbucks can be found. NEVER TO RETURN HERE !!
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Go elsewhere!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Nik Patel, General Manager at Fairfield Inn & Suites Plattsburgh
Responded 5 Aug 2022
Dear Eugene Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance team, Front Desk, Breakfast and our managment leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, CARLY SWEENEY Front Office Manager Manager pbgfisupervisor@gmail.com 5185367600
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EES6864 wrote a review Jul 2022
Bismarck, North Dakota199 contributions78 helpful votes
Good location, friendly staff And service Clean rooms comfortable beds, Quiet other than the breakfast area not having enough food our stay was great, reasonably priced, location was great close to restaurants and highways,nice pool! Very clean
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nik Patel, General Manager at Fairfield Inn & Suites Plattsburgh
Responded 5 Aug 2022
Thank you very much for your feedback. We are glad you enjoyed your stay with us and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon H wrote a review Jun 2022
2 contributions7 helpful votes
+1
I emailed Regional Manager Nik Patel as well as customer.care@marriott.com after my stay but no response from either. Thought I'd write and discuss my recent experience at the Plattsburgh, NY Marriot. I stayed there Saturday June 11th until June 12th. I am a loyal Marriott customer and stay at Marriott hotels when travelling for business and pleasure whenever possible. I've always been impressed with my Marriot experiences up until this weekend. My wife and I decided to spend the weekend motorcycling through the Adirondack Mountain range. I noticed that Plattsburgh had a Marriott so booked it well in advance. We arrived around 9pm on Saturday night and were greeted by a pleasant front desk woman. She told us to come down for a continental breakfast between 6am and 9am. We were checked in and had no issues. The only thing I will say I noticed was the wall paper around the toilet was discolored.... I believe it's from heavy cleaners, but at initial sight it looks like urine splatter all across the wall. I can overlook things like this in a hotel as I understand not everything is going to be perfect. What I can't overlook was my experience the following day. We woke up and went down for breakfast just before 8:30am. There was nothing out... Everything was cleared out. All that was there was an almost empty coffee carafe and a toaster with plates beside it. I asked front desk about it and they claimed that breakfast had already been cleaned up. I pointed to a sign right at the breakfast counter advertising that breakfast went until 9am. The front desk girl went back to the kitchen and the kitchen women came out and told up she cleans up breakfast before 8:30am..... I told her breakfast was advertised until 9am.... she then said she would get something but couldn't get bread because, "due to covid Marriott won't let us put bread out anymore". Then why is there a toaster with plates beside it? I have stayed at a number of Marriott's during the heart of Covid and they all had bread out (Canadian Marriotts). They all had 2 slices of bread wrapped together so people didn't make contact with other people's breakfast. The juice machine was also marked "out of order" with no other options (such as juice put out). I checked the machine thinking maybe only one juice of out but the entire machine was broken. Anyways, while we sat, a family of 2 adults and 3 kids came down, as well as a single gentleman, and discovered the same breakfast experience as us, then left. A women at a table near us was drinking coffee and commented to us that she came down at 8:20am and there was nothing out. She was unhappy. At around 8:45am the kitchen girl brought out some rock hard scones, the cereal stands, and a couple breakfast sandwiches. Another room arrived right away and took all the breakfast sandwiches leaving none and they weren't refilled. My wife had some cereal but all there was for milk was Homogenized Milk, Almond Milk or Soy Milk.... no 2% or Skim which are the most common...... I sat and had a coffee and saw the kitchen woman come out and what I believe to be the maintenance man approach her and told her she should keep breakfast out until 9am but other then that, "she is doing an awesome job", then yelled "cool beans" across the dining room..... I might be less annoyed by this but I have now read the reviews for this Marriott and the last 2 months of reviews cite the exact same breakfast issues that I had so I know this is an ongoing issue. As a result of your staff not doing their job properly, my wife and I had to go out for breakfast to the nearby Perkins for a total of $32 which was an unnecessary expense. I'm not complaining about spending $32 dollars, I'm complaining about the principle behind it. I know this isn't a standard Marriott experience, this is in-fact, the only bad Marriott experience I've ever had. I included pictures taken of the "breakfast" taken at 8:45am. I also included the pictures of the bathroom in our room. You should likely consider re-wall papering.......
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Date of stay: June 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Chuck580 wrote a review Jun 2022
Philadelphia, Pennsylvania33 contributions29 helpful votes
My son and I stayed here June 16 for one night on the way to Montreal. Have been a Marriott rewards member for many (30+?) years. If I could, I would give the hotel three stars and the breakfast zero. The hotel is fairly new, and initially seemed ok. The bath mat was completely threadbare, which is weird for a new hotel. The breakfast that was available was basically non-existent. The web site and front desk promised a hot breakfast from 6 - 10 am. At 8:20 am when I went down to the breakfast area, there was nothing left, and the attendant didn't seem to have anything else left to put out. There was no oatmeal, no yogurts, no milk for cold cereal, there was one nasty looking egg sandwich that might been there for hours (or the day before?). I got the last cup of coffee. The attendant looked like the maintenance guy, and I felt sorry for him. I asked for some milk for cereal and he brought me a container labeled milk, but it was heavy cream! Not good on cereal. I took one bite and tossed it. We gave up and went to the McDonald's down the road. I realize that many hotels are using covid as an excuse to reduce service and increase profits. The owner of this hotel has taken it to a new level. The franchisee should have to remove the Fairfield name from the hotel. If they take this short cut on breakfast, what other corners are being cut? We stayed in Plattsburgh again on the following Sunday night and stayed at the competitor right across the street. Great breakfast. The Fairfield owner/manager should walk across the street and see how it is done. ((I would provide the name but that might be reason to delete this review).
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Date of stay: June 2022
Value
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Room Tip: Don't stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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EugeneParish wrote a review Jun 2022
Manitou Springs, Colorado2 contributions20 helpful votes
I’m on government orders, working in the area for 30+ days. I called and asked if they honor the per diem rate and they said yes, except on weekends. I thought I’d give it the week and if it was worth it stay the month. Well, I arrived a few hours later and they told me they won’t honor the per diem rate. Seven cars in the entire lot and they turned away 30 days of revenue; interesting business strategy. I went down the street to a comparable hotel and got booked the month.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Annie L wrote a review Jun 2022
1 contribution
Overall confortable, and somewhat clean. The mirror and shower glass doors were smugged all over. Found some pistachio on the floor on the side of the bed which tells me vaccum was done but no overall quality control done. Sheet were clean and towels too. Main deception, jaccuzi was out of order. After a long motorcycle ride, we book where there is a pool and jaccuzi to relax but Nope not this time. Breakfast was not that good and ran out of most of everything.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$136 - $192 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkPlattsburgh
NUMBER OF ROOMS
91
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Frequently Asked Questions about Fairfield Inn & Suites Plattsburgh
What are some of the property amenities at Fairfield Inn & Suites Plattsburgh?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites Plattsburgh?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Fairfield Inn & Suites Plattsburgh?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Fairfield Inn & Suites Plattsburgh?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Plattsburgh?
Conveniently located restaurants include Anthony's Restaurant & Bistro, Butcher Block Restaurant, and 99 Restaurants.
Are there opportunities to exercise at Fairfield Inn & Suites Plattsburgh?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Plattsburgh?
Yes, laundry service and self serve laundry are offered to guests.
Does Fairfield Inn & Suites Plattsburgh offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Fairfield Inn & Suites Plattsburgh?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Fairfield Inn & Suites Plattsburgh?
Many travellers enjoy visiting Kent Delord House Museum (4.5 km).
Is Fairfield Inn & Suites Plattsburgh accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.