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Best Western Plus Plattsburgh

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Best Western Plus Plattsburgh
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696 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Plattsburgh
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Showing 663: English reviews
Anchorage, United States
Reviewed 6 January 2017

This is a great hotel. The staff is very courteous and professional. The rooms seem to have been recently renovated. The on-site restaurant is Ninety-Nine as such its very convenient and has good food. The indoor pool is heated and is bigger than the traditional hotel pool. It also has a deep end.

Review collected in partnership with Best Western
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Helpful?
Thank 532russelc
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for the kind comments I am glad you enjoyed our facilities including the deep end of our pool. I will be sure to pass on your comments to the staff at the 99 Restaurant. Safe travels to you and your family.

Boston, Massachusetts
Reviewed 30 December 2016

Hands down one of the best experiences not just a stay. With the updated rooms, and common areas set to actually enjoy communicating with others in a family style setting. Very family friendly, even for the professional traveler.

Review collected in partnership with Best Western
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Thank 805kristinaa
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

I am glad you and your family enjoyed your stay. Happy New Year's and safe travels to you and your family.

Napierville, Quebec, Canada
Reviewed 29 December 2016

My wife and I always enjoy our stay at this motel. I don't think that you could find a better quality/price motel in Plattsburgh. The staff are very friendly and helpful. Over the years we have stayed at many different motels in Plattsburgh but now we always end up going back to the The Inn at Smithfield.

Review collected in partnership with Best Western
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Helpful?
Thank JOHN R
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your loyalty. I will be sure to pass on your comments to the staff. I am very fortunate to be represented by them. Happy New Year's and safe travels!

New York City, New York
Reviewed 28 December 2016

Service was good. Pleasent and helpful workers. Room were clean w comfortable beds. We all had a great night sleep. l I usually do not sleep great in hotels room but that night it was very restful thanks to the wonderful bed

Review collected in partnership with Best Western
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Helpful?
Thank leahr215
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

I am glad you enjoyed the bed sets we have. Thank you for acknowledging the staff. Happy New Years and safe travels!

Lindenhurst
Reviewed 24 December 2016

The staff at Smithfield Inn are consistently professional, pleasent and accommodating. The service and accommodations are always excellent in value. When I travel it's most important to get consistent service . A well run Inn .

Review collected in partnership with Best Western
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Helpful?
Thank U6002OXdanield
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your compliments. I will pass on your comments to the staff who are responsible for your impressions. Safe travels to you and your family and Happy New Years!

Bethesda, Maryland
Reviewed 23 December 2016

This place is great for people looking for a clean, convenient and friendly place in Plattsburgh NY. We had our dog with us, so we're pleased with a room near the door and a property with some grass and plenty of garbage space. :)

Review collected in partnership with Best Western
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Helpful?
Thank Naya K
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for staying with us and your kind comments. I am glad you could bring your dog. Happy holidays and safe travels

Long Island, United States
Reviewed 19 December 2016

Best Western in Plattsburgh is a fine place to stay, especially if you have a student in SUNY Plattsburgh or whether you want to enjoy northeastern NY. Staff is very friendly, helpful and the rooms are very comfortable with an interesting decor.

Review collected in partnership with Best Western
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Helpful?
Thank Katherine S
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for acknowledging the staff and your kind comments. I am glad you found the decor interesting. Safe travels and Happy Holidays

CT
Reviewed 18 December 2016

This hotel was very clean and seemed newly built/remodeled. Front desk staff was extremely helpful on the phone, at check-in, and at check-out. They were also very personable and kind. We were on the 2nd/top floor and it was very quiet, even though the hotel was nearly full. We couldn't here anyone in the halls, or through the walls, or...

Review collected in partnership with Best Western
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Helpful?
Thank PirateJones
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for staying with us and your kind comments. I will be sure the staff who is responsible for your compliments sees them. Safe travels and Happy Holidays!

Vermont
Reviewed 17 December 2016

Good location, near many restaurants and shopping. All personnel were friendly and helpful. Rooms were clean and well maintained. Hotel was quiet and in a safe location. No issues from check in to check out. Nice having a 99 restaurant attached to hotel.

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Helpful?
Thank RonVermont
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for staying with us and using TripAdvisor. I will be sure to share your comments with the staff of the hotel and the 99 Restaurant. Happy Holidays and safe travels

Milton, New Hampshire
Reviewed 13 December 2016

We make several trips to the Plattsburgh, NY area as I care for an elderly uncle. During these trips I work very hard cleaning his home and filling his freezer with home cooked meals. I always welcome the comfortable bed at The Inn at Smithfield. It is not a fancy place but it is neat, clean and has very helpful...

Review collected in partnership with Best Western
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Helpful?
Thank 177rhondaf
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for staying with us while you help your uncle. Safe travels and Happy Holidays

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Plus Plattsburgh

Address: 446 Route 3, Plattsburgh, NY 12901 (Formerly BEST WESTERN PLUS The Inn at Smithfield)
Region: United States > New York > Plattsburgh
Price Range: ₹ 5,847 - ₹ 9,140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Plattsburgh 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western
Hotel Style:
#3 Business Hotel in Plattsburgh
#3 Family Hotel in Plattsburgh
#4 Romantic Hotel in Plattsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Plattsburgh staff and other travellers.
7 questions
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Dannemora, New York
3 months ago
Willsboro
9 months ago
Pittsford
over a year ago
Jacksonville, Florida

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Questions? Get answers from Best Western Plus Plattsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid the pool area”
 of 5 bubbles sirstaysalot1, 19 Feb 2017 | Read review
“Call the hotel directly for a poolside room well in advance as they book quickly”
 of 5 bubbles jjjamg, 7 Feb 2017 | Read review
“The best room at this hotel is at a different hotel”
 of 5 bubbles phdmom3, 2 Feb 2017 | Read review
“Avoid the rooms connected to the pool if you want to open your window to the outside air.”
 of 5 bubbles dhayfield, 18 Nov 2016 | Read review
“It was quiet on the 2nd floor and on the East side.”
 of 5 bubbles rothwellpainting, 16 Nov 2016 | Read review
5 of 5