We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN PLUS The Inn at Smithfield

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
BEST WESTERN PLUS The Inn at Smithfield
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

669 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 640: English reviews
Plattsburgh, United States
2 reviews
Reviewed 3 days ago NEW

From check in to check out our stay was fantastic, We sure will stay at the Best Western in Plattsburgh NY again. We where there for a business meeting , The accommodations for the greet and meet on Friday evening where fantastic, the front desk help checked on us throughout the night too see if we needed anything. On Saturday... More 

Review collected in partnership with Best Western

Helpful?
Thank Bob C
Thompson, CT, United States
1 review
Reviewed 5 days ago NEW

I'm treated like family and there's nothing like the comforts of home while traveling. The staff is always smiling and laughing. They are always trying to make my stay better than the last time and they great me by name each time.

Review collected in partnership with Best Western

Helpful?
Thank jamessV3488RG
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for the very nice comments about the staff. I am glad you feel comfortable with us. I will be sure to share your comments with the staff. Safe travels to you and your family More 

United States
1 review
Reviewed 1 week ago

Great lodging choice. Outstanding service from all employees. Room was comfortable and extremely clean. Full breakfast offered more choices than most hotels and quality was very good--food was appropriately hot or cold. Would definitely recommend.

Review collected in partnership with Best Western

Helpful?
Thank 539fayew
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your kind comments about the property and the staff that makes the property what it is. I will be sure to share with the staff. Safe travels. More 

Anchorage, Alaska
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

There are many temporary lodging facilities but few places that one could consider a home-away-from-home, and BW + the Inn at Smithfield is one such place. To begin the property is centrally located near the mall giving ample opportunity for shopping and watching movies. Upon check in you'll be greeted by a friendly staff, a committed team with one focus...a... More 

Helpful?
Thank AKcharger
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I am glad you enjoyed the honey crisp apples from our orchards. They are my favorite Thank you so much for acknowledging the staff. To have you give such an extensive review of the staff and property is something we take great pride in. Thank you again for acknowledging their efforts. I will be sure to share with them. More 

Plattsburgh, New York
1 review
Reviewed 2 weeks ago

The people at Best Western in Plattsburgh are very friendly and helpful. Tricia is always very cheerful and helpful. Conan is always friendly and helpful. Davey, Rachel and Dustin always provide excellent service as well. Thank you staff for making my stay much better.

Helpful?
Thank dhayfield
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I will be sure the staff receives your kind comments. Thank you for staying with us and I wish you safe travels. More 

Champlain, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Tricia and Dustin went above and beyond to make sure our check in and check out went smoothly. They were so very friendly, willing to give us directions and just overall extremely pleasant. This is the main reason we stay at the hotel. It is always clean, the lady in the Breakfast area is always so friendly, and she keeps... More 

Helpful?
Thank PatriciaB_892014
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for acknowledging the staff and I agree with your analysis of the job they do. While I am constantly renovating to stay current in design and infrastructure nothing can replace the personal touch that our staff has with each other and our guests. Safe travels to you and family. More 

Voorheesville, United States
2 reviews
Reviewed 2 weeks ago

If you want a clean room with friendly staff, great amenities, and the best location, you will find it here. We always stay here when in Plattsburgh, and the reason is consistency. No surprises, always a fine stay.

Review collected in partnership with Best Western

Helpful?
Thank Christine R
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for noting our staffs effort to provide the consistency you mentioned. Safe travels More 

Ottawa, Canada
1 review
Reviewed 2 weeks ago

We just happened to arrive when Tricia energised us with her home made cookies which we relished. Did not catch any fish, but we will return in Spring. A great week end and Best west could not have been more hospitable. Ewan F.

Helpful?
Thank rothwellpainting
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your recognition of Tricia. I will be sure she sees it. I hope you have better luck in the spring. Safe travels! More 

1 review
Reviewed 2 weeks ago

When you first walk in the lady at the front desk greeted my family and myself. She was very warm and welcoming. Very informative about the hotel and area. we stay there a few times a year and she treated us like we were her family. Tricia was our first person to see. hope you keep her around she amazing.

Helpful?
Thank Mary Jo H
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

You are so right about Tricia and thank you for acknowledging her. I am glad you enjoyed your stay. Safe travels to you and your family. More 

Brossard, Canada
1 review
Reviewed 2 weeks ago

Had a great corner room overlooking the pool with a large balcony. Front desk personnel, especially Tricia were very friendly and helpful. We enjoyed the pool. it was clean and well maintained. Thus, made for a very Pleasant stay.

Helpful?
Thank rwp001
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I am happy you enjoyed your room and the pool. It was very thoughtful to acknowledge Tricia and the rest of the staff. Safe travels to you and family. More 

78 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (36)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (14)
Viewed
Dining (3)
Viewed
Bathroom (3)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Hotel & Grounds (4)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (18)
Viewed
Bathroom (3)
Viewed
Dining (2)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Plattsburgh hotels
1.0 km away
Hampton Inn & Suites Plattsburgh
0.8 km away
Microtel Inn & Suites by Wyndham Plattsburgh
0.6 km away
Days Inn & Suites Plattsburgh
Days Inn & Suites Plattsburgh
#4 of 14 in Plattsburgh
792 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Comfort Inn & Suites
Comfort Inn & Suites
#6 of 14 in Plattsburgh
256 reviews
0.4 km away
La Quinta Inn & Suites Plattsburgh
0.3 km away
Holiday Inn Plattsburgh
Holiday Inn Plattsburgh
#8 of 14 in Plattsburgh
197 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS The Inn at Smithfield

Address: 446 Route 3, Plattsburgh, NY 12901
Region: United States > New York > Plattsburgh
Price Range: ₹ 6,634 - ₹ 9,712 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS The Inn at Smithfield 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Travelocity, Orbitz and Priceline so you can book your BEST WESTERN PLUS The Inn at Smithfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western
Hotel Style:
#3 Business Hotel in Plattsburgh
#3 Family Hotel in Plattsburgh
#4 Romantic Hotel in Plattsburgh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Inn at Smithfield staff and other travellers.
5 questions
Ask a question
Dannemora, New York
1 month ago
Willsboro
7 months ago
Pittsford
over a year ago
Jacksonville, Florida

See all questions (5)

Questions? Get answers from BEST WESTERN PLUS The Inn at Smithfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms connected to the pool if you want to open your window to the outside air.”
 of 5 bubbles dhayfield, 18 Nov 2016 | Read review
“It was quiet on the 2nd floor and on the East side.”
 of 5 bubbles rothwellpainting, 16 Nov 2016 | Read review
“executive suite”
 of 5 bubbles maryjoh429, 15 Nov 2016 | Read review
“View overlooking the pool are nice, especially since we had a corner.”
 of 5 bubbles rwp001, 13 Nov 2016 | Read review
“Ground floor rooms 113/115/117 etc on the quiet side of the hotel and near breakfast pool and reception”
 of 5 bubbles calicos, 6 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay